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10 Best Assertive Communication Worksheets and Techniques

Maybe you want to ask your boss for a raise or promotion, but don’t know how to ask. Or, you know, but you are unsure or afraid of how the conversation will play out. Well, you need to master assertive communication skills activities to get what you want while respecting others’ wishes. 

Becoming an assertive person requires a little practice and patience. Assertiveness is a critical communication skill that can make you more self-confident.  Read this blog to know everything about assertive communication skills activities and get the respect you deserve inside or outside the workplace.

Table of Contents

What is Assertive Communication?

Assertive communication is expressing your feelings, thoughts, and ideas while also respecting other people’s opinions. In other words, assertiveness means your ability to communicate your thoughts, goals, and ideas without being pushy.

What is Assertive Communication

Assertive behaviour is very different from passive and aggressive behaviour.  People with assertive communication skills activities can advocate for themselves as well as their interests effectively. 

3 C's of Assertive Communication

Being assertive means that you know and are confident enough to ask for your needs while respecting other people’s wishes. Three main points of assertive communication define the whole process. The 3 C’s of assertive communication are- 

1. Clear

You can deliver your message in a clear, direct, and easy way so that people can understand it. 

2. Controlled

 Your ability to deliver information in a calm and controlled manner.

3. Confidence

You believe in yourself that you can handle your own situation

What are the Advantages of Using Assertive Communication Skills Activities?

The advantages of using assertive communication skills activities while communicating are huge. For instance, you can reach an agreement during a negotiation effectively. Assertive communication skill activities can help you- 

  • Create honest relationships
  • Improve communication
  • Gain self-confidence and self-esteem
  • Understand and recognise your feelings
  • Gain more job satisfaction
  • Earn respect from others
  • Create win-win situations
  • Improve your decision-making skills.

Ten Best Assertive Communication Worksheets and Techniques

Assertive behaviour is a learned skill. Therefore, anyone with dedication and desire to enhance their career can develop and improve this skill. Follow these tips and techniques to learn how to be assertive and get what you want in life.

1. Believe in Yourself

2. Learn How to Say “NO” 

3. Start Small

4. Practice Your Assertive Skills

5. Fogging

6. Positive Enquiry

7. Negative Enquiry

8. I-Statements

9. Remember Your Body Language

10. Understand Other’s Point of View.

1. Believe in Yourself 

Developing self-confidence is very important to learning how to be assertive. Your self-confidence plays a vital role in becoming assertive and succeeds in your career. People with low self-worth can’t tell what they want in their life or career. 

2 people believing themselves to be superhumans

When you start to value your self-esteem, you can easily share or express your needs in front of others. For example, if you are self-confident about your work skills, you will feel more comfortable doing a task. You will not think about other people’s opinions and views about the job. 

Learning about yourself is the best way to boost your self-confidence. So, take some time to figure out in what area your skills need to improve. After that, set the goals and find out why you need to deserve to accomplish these goals. It will make you feel more confident about your skills and ability.  

2. Learn How to Say “NO” 

Most of the time, people don’t say no to others, even though just saying no will make their life easier. This is because they want to be a people-pleaser. However, you need to practice saying “no” to certain things.

Man showing no sign

Sometimes helping others with their work can make you feel good, but you should prioritise your life’s needs over helping someone. If you already have too much on your plate and think that taking more will affect your well-being, then simply say no. It’s an empowering feeling, and you can offer help at a time that works better for you.

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3. Start Small 

You can start with small things or activities if you’re having difficulty finding your assertive voice. For instance, you hear a rattling sound after servicing your car but are afraid to question your mechanic’s work. You should say something about the sound. Also, start to practice through daily activities by putting yourself first.

4. Practice Your Assertive Skills

Practising your speech beforehand is one of the best ways to improve your assertiveness. For instance, if you are going to ask your boss for a raise, try role-playing with a partner or friend. This way, you will be able to sketch out the possible scenarios, and you won’t be caught off guard. 

Also, you will not lose momentum when you’re at the moment in front of your boss. You can also write down what you want to say and rehearse it, so you’re confident about making your actual pitch.

5. Fogging

Fogging is a valuable strategy if people act in an intrusive or aggressive manner. In this strategy, you accept the criticism, or a part of the criticism, even if it’s not true, without trying to give a fake reason. Using this technique, you can accept criticism from other people positively. 

Angry boss shouting at one of employees, not assertive communication skills activities

Also, you will be able to improve yourself without any worries and defences. For example, if you are late and your boss is mad and asks you, “why are you late today?” Well, in this situation, you could say, “Yes, I am late, and I am really sorry that I let you down”.

6. Positive Enquiry

Sometimes people struggle with responding to praise and compliments. For example, when someone compliments them for their work, they feel inadequate, or the positive feedback is not justified. Also, they don’t know how to respond to praise and compliments. If you feel the same when someone compliments you, then you should use a positive enquiry technique. 

Positive enquiry is a simple technique and using this technique, you can handle positive comments. However, it is also essential that you give positive feedback to others when appropriate and react appropriately to the positive feedback. For example, you prepare a meal for someone, and they compliment you by saying: “You made an excellent meal, it was delicious!” In return, you could reply, “Thanks, I am glad to hear that you like it.” 

7. Negative Enquiry

To put it simply, a negative enquiry is the opposite of a positive enquiry. You can use this technique when you respond to negative criticism or comments. In this technique, you check the feedback and evaluate the statement. If they are informative enough, then accept them. If you find the words are manipulative, then you don’t have to give a reply. If it’s not manipulative, clarify your thoughts and make the negative criticism clear to help yourself.

8. I-Statements

Self-assured businesswoman making herself heard through a megaphone standing in the office, assertive communication skills activities

When communicating with others, don’t leave room for misinterpretation. Using assertiveness is effective in communication because it is straight to the point. For example, tell how you feel about other things or people by using “I” as in “I think” or “I feel”. By doing this, you are showing that you are confident and honest. 

9. Remember Your Body Language 

Your words are just only one part of the communication process. Your tone of voice, body language, and facial expressions contribute a lot to your message. Although, you should try to keep a neutral facial expression when communicating with others. 

If you need to improve your body language, you could practice with your friends, colleagues or in front of a mirror. Standing up tall and making eye contact while communicating are the two critical attributes of a confident person.

10. Understand Other’s Point of View

Business people compassionately holding hands at office room, assertive communication skills activities

A crucial part of assertiveness is your ability to say to others while keeping other people’s feelings in mind. People with assertiveness skills show empathy, respect towards other people’s wishes and ideas. Also, they create a collaborative and win-win environment where both sides get what they want. Therefore, you will be more effective in negotiating than people with aggressive communication skills. 

Closing Note

Assertiveness helps a person share their thoughts, ideas, and more while being respectful to others. Also, it ensures that you will be heard and get the respect you are owed. Remember that learning to be an assertive person requires time, patience, and practice. So, practice a lot on assertive communication skills activities and enjoy its benefits. 

If you find it challenging to learn this skill, join webinars or take a course on assertive communication skills activities. You can, for instance, take an online course from a professional institution such as One Education. We provide an excellent online course on Effective Communication Skills that help you in improving your assertive skills.

Effective Communication Skills
In the Effective Communication Skills course, you will master advanced communication skills to build and maintain strong working and personal relationships.
Effective Communication Skills
In the Effective Communication Skills course, you will master advanced communication skills to build and maintain strong working and personal relationships.
Learn without limits
Access to 1000+ premium courses including:
Free for 7 Days
September 16, 2021

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