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Take heart if you’re having trouble troubleshooting Windows 10 issues. This Advance Windows 10 Troubleshooting for IT HelpDesk course has been meticulously created to assist you with your troubleshooting challenges. 

Although Windows 10 is the most stable operating system ever, problems do occur, and users may require your assistance to resolve them. This exclusively designed Advance Windows 10 Troubleshooting for IT HelpDesk course will teach you the advanced Windows 10 Troubleshooting skills to build competence in troubleshooting problems. You will learn how to prepare virtual lab tests and have a solid understanding of system troubleshooting without a reboot. It will demonstrate the most effective approaches for using the troubleshooter tool to resolve Windows 10 problems, such as troubleshooting startup issues and resolving a slow-running computer.

Enrol right away and confidently tackle challenging situations!

Course design

The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.

You are taught through a combination of

  • Video lessons
  • Online study materials

Will I receive a certificate of completion?

Upon successful completion, you will qualify for the UK and internationally-recognised CPD accredited certification. You can choose to make your achievement formal by obtaining your PDF Certificate at the cost of £9 and Hard Copy Certificate for £15.

Why study this course

It doesn’t matter if you are an aspiring professional or absolute beginner; this course will enhance your expertise and boost your CV with critical skills and an accredited certification attesting to your knowledge.

The Advance Windows 10 Troubleshooting for IT HelpDesk is fully available to anyone, and no previous qualifications are needed to enrol. All One Education needs to know is that you are eager to learn and are over 16.

Course Curriculum

Section 01: Course Introduction
Introduction 00:02:00
Section 02: Prepare Virtual Test Lab
Install Hyper-V on Local System 00:02:00
Create Virtual Machine (VM) 00:02:00
Download Free Evaluation Windows 10 Image 00:02:00
Section 03: Installing Windows OS with Multiple Media
Installing Windows 10 00:06:00
Make USB Bootable with GUI Tool 00:07:00
Make USB Bootable with Command (CLI Tool) 00:05:00
Access Boot Menu 00:03:00
Hyper-V Interface Overview 00:05:00
Increase Disk and Memory of Virtual Machine 00:07:00
Use of Snapshot (Time Saving) 00:03:00
Section 04: System Troubleshooting without Reboot
Fix Stuck Windows Service 00:11:00
Fix ‘Not Responding’ Application or Desktop Error 00:03:00
Logoff Another User from Local System 00:03:00
Logoff user Remotely through PowerShell 00:02:00
Delay in Replication of Assigned Permission on Client 00:03:00
Fix Domain Trust issue without Re-joining & Reboot 00:05:00
Section 05: Optimize System Performance (Fix Slowness Issue)
Monitor CPU, Memory & HDD Utilization (Task Manager & Resource Monitor) 00:06:00
Find & Kill High Utilization Process 00:02:00
Check Recently System Uptime and Reboot 00:03:00
Uninstall Unwanted Applications 00:03:00
Run Disk Cleanup (Remove Not Required System Files) 00:06:00
Deep Cleaning Through TreeSize Free Tool 00:06:00
Disable Startup Applications (Speed Up Booting Time) 00:02:00
Disable Unwanted Startup Services (MSCONFIG) 00:03:00
Section 06: Active Directory Server Setup (Optional)
Module Introduction 00:02:00
Create Virtual Machine for Server 2019 00:02:00
Install Windows Server 2019 00:03:00
Rename System Name 00:02:00
Server Manager Introduction 00:02:00
Install Active Directory Role 00:03:00
Promote Active Directory Domain Controller 00:06:00
Set Static IP Address 00:03:00
Section 07: Active Directory Introduction
Active Directory Users and Computers (ADUC) 00:04:00
Active Directory Administrative Center (ADAC) 00:03:00
Create Active Directory User 00:06:00
Join System in Active Directory Domain 00:04:00
Computer Account Introduction & Solution 00:05:00
Info about Default Quota for Rejoining System 00:02:00
Check Password Expiration and Account Status 00:02:00
Section 08: File System Related Troubleshooting
Recycle Bin Settings 00:02:00
Cleanup Recycle Bin Data of Multiple Users Profile (Advance) 00:08:00
Close Locked Open Files on File Server 00:06:00
How to Fix Filename Is Too Long Issue 00:04:00
Section 09: Resources
Resources 00:05:00
Assignment -Advance Windows 10 Troubleshooting for IT HelpDesk 00:00:00
  • £425.00 £25.00 ex Vat
  • 1 year
  • Number of Units46
  • Number of Quizzes0
  • 2 hours, 56 minutes


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