Certificate in Administrative Support

For You
For Business

Certificate in Administrative Support

PRIVATE

PRIVATE COURSE

*Certification Fee Applicable

1 Year Access
Level 2 - Certificate
115 Students
1 hour, 7 minutes

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£199.9

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Learning Outcome

Understand the roles and responsibilities of administrative support professionals
Strengthen your time-management, organisational & business communication skills
Know how to maintain records, enter data and communicate professionally through email and via phone
Improve your body language and non-verbal communication to build strong working relationships
Build your confidence in the workplace through personal development exercises
Know the etiquette and protocol for greeting clients, guests and customers
Learn how to work effectively in a team of two as well as work on your own initiative
Deepen your knowledge of office etiquette, office culture and office guidelines

Description

The Certificate in Administrative Support course is an introductory training course designed to provide learners with an in-depth understanding of the duties and skills to deliver excellent office support. It covers all areas of administrative training, from time-management to organising the workspace to how to work effectively in a team of two. It also explores expert personal development strategies and self-empowerment techniques to help learners build their professional image.

This course includes case studies and practical exercises designed to build your confidence in the working environment and equip you with up-to-date transferable skills that will add great value to your resume. On successful completion, you will have an excellent understanding of office etiquette and protocol, equipped with the essential tools to provide a high standard of administrative support across all sectors and industries.

Who is This Course for?

This course is for aspiring professionals looking to secure a career in office support. It is a beginners course for those who have little or no experience in an administrative role. To provide you with ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours, with the freedom to study at your own pace.

Will I receive a certificate of completion?

Upon successful completion, you will qualify for the UK and internationally-recognised certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £9 and Hardcopy Certificate for £15.

Career Path

On successful completion, learners will have developed a range of up-to-date and in-demand skills required to succeed in any office support role. They will also have an excellent understanding of office etiquette and how to communicate effectively in a business environment. Professions in this field include:

Office Administrator
Office Administrative Assistant
Secretary
Personal Assistant
Receptionist
Office Manager
Data Entry Clerk

Course Curriculum

Module One: Getting Started
	Administrative Support	00:01:00
	Getting Started	00:02:00
	Workshop Objectives	00:01:00
Module Two: Getting Organized, Part One
	Getting Organized	00:01:00
Module Three: Getting Organized, Part Two
	Getting Organized (II)	00:06:00
	Getting Organized (I) Case Study	00:01:00
Module Four: Managing Time
	Managing Time	00:07:00
	Managing Time Case Study 00	00:01:00
Module Five: Getting It All Done On Time
	Getting It All Done On Tim	00:06:00
	Getting It All Done On Time Case Study	00:01:00
Module Six: Special Tasks
	Special Tasks 00	00:06:00
	Special Tasks Case Study	00:01:00
Module Seven: Verbal Communication Skills
	Verbal Communication Skills	00:06:00
	Verbal Communication Skills Case Study	00:01:00
Module Eight: Non-Verbal Communication Skills
	Non-Verbal Communication	00:04:00
	Non-Verbal Communication Case Study	00:01:00
Module Nine: Empowering Yourself
	Empowering Yourself	00:08:00
	Empowering Yourself Case Study	00:01:00
Module Ten: The Team of Two
	The Team of Two	00:05:00
	The Team of Two Case Study	00:01:00
Module Eleven: Taking Care of Yourself
	Taking Care of Yourself	00:04:00
	Taking Care of Yourself Case Study	00:01:00
Module Twelve: Wrapping Up
	Closing	00:01:00