Unit 01: Introduction: Change at Work | |||
Welcome! | 00:03:00 | ||
The Cycle of Change | 00:04:00 | ||
Sources of and Barriers to Change | 00:05:00 | ||
Unit 02: Demonstrate the Need for Change | |||
The First Layer of Resistance to Change | 00:02:00 | ||
Demonstrating the Need for Change: Applying Leverage | 00:05:00 | ||
What if they Still don’t Accept the Need for Change? Pattern Interrupt | 00:05:00 | ||
Tools for Change Leaders: Mad-Sad-Glad Exercise | 00:04:00 | ||
Tools for Change Leaders: Perceptual Positions | 00:06:00 | ||
Unit 03: Create a Compelling Future | |||
Fear and Desire as Motivators for Change | 00:02:00 | ||
A Compelling Future | 00:05:00 | ||
Stakeholder Engagement | 00:05:00 | ||
Tools for Change Leaders: Stakeholder Triage | 00:06:00 | ||
Tools for Change Leaders: Stakeholder Analysis | 00:03:00 | ||
Unit 04: Expect an Argument | |||
Response to Change: Introduction | 00:03:00 | ||
The Change Curve | 00:05:00 | ||
Impact of Ch on Operational Performance | 00:04:00 | ||
Three Phases of a Change Program | 00:05:00 | ||
How to Communicate Well | 00:05:00 | ||
Communications Plan12 | 00:04:00 | ||
Progression Plan | 00:04:00 | ||
Unit 05: Handling Resistance | |||
Resistance to Change | 00:05:00 | ||
The Inner Layers of the Onion | 00:07:00 | ||
Engage with the Resistance | 00:05:00 | ||
Win over Your Resisters (Part 1) | 00:04:00 | ||
Win over Your Resisters (Part 2) | 00:04:00 | ||
Leading the Change | |||
It’s a Project | 00:03:00 | ||
99 per cent Perspiration | 00:03:00 | ||
Assignment | |||
Assignment – Change Management: Strategies & Tools | 2 days, 10 hours | ||
Order Your Certificate | |||
Order Your Certificate QLS | 00:00:00 |
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