Unit 01: Introduction | |||
Introduction | 00:01:00 | ||
Unit 02: The Legal Support Specialist: Definition - Titles and Role - Scope of Work | |||
The Legal Support Specialist: Definition – Titles and Role – Scope of Work | 00:03:00 | ||
Working in a law firm or in-house legal department – Differences and advantages | 00:20:00 | ||
Legal Framework for the Legal Support Specialist: Standards and code of conduct | 00:10:00 | ||
The Job Description of Legal Assistants | 00:20:00 | ||
Career Development Plan | 01:20:00 | ||
Unit 03: Matter Management - The Legal Matter Life Cycle | |||
The Matter Management Life Cycle | 00:03:00 | ||
Phase 1: Receive the Matter – The “Legal Service Order Form” | 00:20:00 | ||
Phase 2: Assess the Matter – Conflict Check – KYC and DD checks | 00:07:00 | ||
Phase 3: Assign the Matter – Criteria for team assignments | 00:01:00 | ||
Phase 4: Engage the client – Letter of Engagements and Billing Arrangements | 00:07:00 | ||
Phase 5: Deliver the work | 00:05:00 | ||
Phase 6: Manage – Timekeeping – Understanding the billing system | 00:03:00 | ||
Phase 6: Manage – Review of Narratives | 00:06:00 | ||
Phase 7: Close the matter – Closure checklist and Lesson Learned | 00:05:00 | ||
Unit 04: Files, Documents and Records Management | |||
File Management – How to create and manage a filing system for your company | 00:07:00 | ||
Records and Documents Management | 00:10:00 | ||
Unit 05: Mastering your soft skills | |||
Soft skills for Legal Assistants | 00:04:00 | ||
Communication Skills – E-mail Communication Etiquette | 00:25:00 | ||
Emotional Intelligence at the workplace | 00:10:00 | ||
Stress Management | 00:10:00 | ||
Confidentiality at the workplace | 00:15:00 | ||
Assignment | |||
Assignment -Legal Support Specialist | 2 weeks, 1 day | ||
Order Your Certificate | |||
Order Your Certificate QLS | 00:00:00 |
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