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Overview

Communication and understanding are the vital skills on which successful businesses are built, and you can learn how to excel in them with this Listening Skills: Workplace Soft Skills course. Whilst everyone on a career path knows how important the art of effective listening is, surprisingly few will train themselves to do it and lower their potential as a result.  

In taking this professional Listening Skills tutorial, you will come to appreciate the many techniques and philosophies needed to master this ability. You will be shown how to maintain attention, avoid distractions, read body language, build emotional connections, practice clarification, react accordingly, and much more.   

This unique training will prepare you to engage more proficiently with colleagues and memorise crucial information in the most effective way possible. Build a reputation as a great listener by enrolling now.

Course design

The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.

You are taught through a combination of

  • Video lessons
  • Online study materials

Will I receive a certificate of completion?

Upon successful completion, you will qualify for the UK and internationally-recognised CPD accredited certification. You can choose to make your achievement formal by obtaining your PDF Certificate at the cost of £9 and Hard Copy Certificate for £15.

Why study this course

It doesn’t matter if you are an aspiring professional or absolute beginner; this course will enhance your expertise and boost your CV with critical skills and an accredited certification attesting to your knowledge.

The Listening Skills: Workplace Soft Skills is fully available to anyone, and no previous qualifications are needed to enrol. All One Education needs to know is that you are eager to learn and are over 16.

Course Curriculum

Listening Skills: Workplace Soft Skills
Module 01: Quick Wins – The Cell Phone Secret to Good Listening Skills 00:02:00
Module 02: Stacking the Listening Environment in Your Favor 00:04:00
Module 03: The Telephone Listening Trap Will Never Catch You Again 00:02:00
Module 04: Housekeeping Note Sometimes You should Turn OFF Your Listening Skills 00:01:00
Module 05: Setting Just One Agenda Item Listening 00:03:00
Module 06: It Is Incredibly Easy to See How Well You Are Listening 00:01:00
Module 07: It’s Even Easier to Listen When You Do This… 00:04:00
Module 08: Technology Will Eat Your Brain Unless You Do This 00:05:00
Module 09: Using Your Most Effective Body Language Tool 00:03:00
Module 10: The Best Listening Body Language from the Neck Down 00:04:00
Module 11: Reading the Speaker’s Body 00:04:00
Module 12: Connecting At the Emotional Level with Your Colleague to Hear All 00:02:00
Module 13: Mastering the Art of NOT Interrupting 00:02:00
Module 14: Asking for Clarification Is a Great Form of Listening 00:02:00
Module 15: Engaging In Conversation at Just the Right Time 00:03:00
Module 16: Strong Listening Creates Strong Reactions from You 00:01:00
Module 17: Honing Your Sense of Timing and Judgment to Make You a Great Listener 00:02:00
Module 18: Using the Magic of Pen and Paper Tools to Your Advantage 00:04:00
Module 19: Summarizing the Conversation Is Great for You and Your Colleague 00:04:00
Module 20: The One-Page Email Memo Summary Aces the Listening Skills Test – Every Time! 00:03:00
Module 21: Conclusion – Your New Reputation as a Great Listener! 00:03:00
Assignment
Assignment – Listening Skills: Workplace Soft Skills 00:00:00

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