Induction Form | |||
Induction Form | 00:05:00 | ||
Registration Entry Form | |||
Registration Entry Form | 00:05:00 | ||
Communication in a Business Environment | |||
1. The Requirements of Written and Verbal Business Communication | 00:00:00 | ||
2. The Communication Requirements of Different Audiences | 00:00:00 | ||
3. The Importance of Using Correct Grammar, Sentence Structure, Punctuation, Spelling and Conventions in Business Communications | 00:00:00 | ||
4. Importance of Using Appropriate Body Language and Tone of Voice When Communicating Verbally | 00:00:00 | ||
5. The Nature, Purpose, Audience and Use of the Information to be Communicated | 00:00:00 | ||
6. Use Communication Channels that are Appropriate to the Information to be Communicated and the Audience | 00:00:00 | ||
7. Present Information in the Format that Meets the Brief | 00:00:00 | ||
8. Adhere to Agreed Business Communication Conventions and Degree of Formality of Expression When Producing Documents | 00:00:00 | ||
9. Produce Business Communications that are Clear, Accurate and Correct | 00:00:00 | ||
10. Meet Agreed Deadlines in Communicating with Others | 00:00:00 | ||
11. The Nature, Purpose, Recipient(s) and Intended Use of the Information to be Communicated | 00:00:00 | ||
12. Use Language that is Appropriate for the Recipient’s Needs | 00:00:00 | ||
13. Use Body Language and Tone of Voice to Reinforce Messages | 00:00:00 | ||
14. The Meaning and Implications of Information that is Communicated Verbally | 00:00:00 | ||
15. Confirm that a Recipient Has Understood Correctly What Has Been Communicated | 00:00:00 | ||
Communicate in a Business Environment (D5059690) | 00:00:00 | ||
Stakeholders (LO-1) | 00:00:00 | ||
Ways to Effectively Communicate with Stakeholders (LO-2) | 00:00:00 | ||
End of Course Questionnaire | |||
End of Course Questionnaire | 00:00:00 |
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