Induction Form | |||
Induction Form | 00:05:00 | ||
Registration Entry Form | |||
Registration Entry Form | 00:05:00 | ||
Unit 01 : Promote Communication in Care Settings | |||
Support Materials | |||
Necessity of Communication in Health and Social Care | 00:00:00 | ||
Types of Communication | 00:00:00 | ||
Communication and Language Needs and Preferences | 00:00:00 | ||
Barriers to Communication | 00:00:00 | ||
Confidentiality | 00:00:00 | ||
Strategies for Overcoming Communication Barriers | 00:00:00 | ||
Downloadable Resources | |||
1. Necessity of Communication in Health and Social Care | 00:00:00 | ||
2.1. Communication and Language Needs and Preferences | 00:00:00 | ||
2.2 Types of Communication | 00:00:00 | ||
3.1. Barriers to Communication | 00:00:00 | ||
3.2. Strategies for Overcoming Communication Barriers | 00:00:00 | ||
4. Confidentiality | 00:00:00 | ||
Additional Materials | |||
1. An Introduction to Communication | 00:00:00 | ||
2. Communication and Supportive Skills | 00:00:00 | ||
3. What affects Communication | 00:00:00 | ||
4. Barriers to Communication_ | 00:00:00 | ||
5. Ways to Improve Communication | 00:00:00 | ||
Assessment | |||
Unit Info and Assessment Criteria | 00:00:00 | ||
Unit 02 : Promote Effective Handling of Information in Care Settings | |||
Support Materials | |||
Mental Capacity and Mental Health Legislations | 00:00:00 | ||
Drugs Control Supervision, Management and Health Protection legislations | 00:00:00 | ||
The Code Professional Standards of Practice and Behaviour | 00:00:00 | ||
Health and Social Care Act 2012 | 00:00:00 | ||
Caldicott Principles and Data Protection Act 1998 and 2018 | 00:00:00 | ||
Access to Patient Records Legislations | 00:00:00 | ||
Adult Safeguarding and Support Legislations | 00:00:00 | ||
Abortion Legislations | 00:00:00 | ||
Important Principles and Policies in Health and Social Care Work | 00:00:00 | ||
Explain why it is important | 00:00:00 | ||
Information Storage System | 00:00:00 | ||
Manual Storage System | 00:00:00 | ||
Electronic Storage Systems | 00:00:00 | ||
Maintaining Records | 00:00:00 | ||
Support Others to Handle Information | 00:00:00 | ||
Downloadable Resources | |||
1.1. Mental Capacity Mental Health Legislations | 00:00:00 | ||
1.2. Drugs Control, Supervision, Management Health Protection legislations | 00:00:00 | ||
1.3. The Code Professional Standards of Practice and Behaviour | 00:00:00 | ||
1.4. Health Social Care Act 2012 | 00:00:00 | ||
1.5. Caldicott Principles and Data Protection Act | 00:00:00 | ||
1.6. Access to Patient Records Legislations | 00:00:00 | ||
1.7. Adult Safeguarding and Support Legislations | 00:00:00 | ||
1.8. Abortion Legislations | 00:00:00 | ||
1.9. Important Principles and Policies in Health and Social Care Work | 00:00:00 | ||
2.1. Information Storage System | 00:00:00 | ||
2.2. Manual Storage System | 00:00:00 | ||
2.3. Electronic Storage Systems | 00:00:00 | ||
2.4. Maintain Records | 00:00:00 | ||
3.1. Explain Why It Is Important to Have Secure Systems for Recording and Storing Information in a Care Setting | 00:00:00 | ||
3.2. Support Others to Handle Information | 00:00:00 | ||
Assessment | |||
Unit Info and Assessment Criteria | 00:00:00 | ||
Unit 03 : Promote Personal Development in Care Settings | |||
Support Materials | |||
Personal Development | 00:00:00 | ||
Important Principles and Policies in Health and Social Care Work | 00:00:00 | ||
Kolb’s Experiemental Learning Cycle | 00:00:00 | ||
Rights and Responsibilities as a Health and Social Care Worker | 00:00:00 | ||
Role as a Caregiver and Healthcare Professional | 00:00:00 | ||
Scope and Purposes of the Early Years Sector | 00:00:00 | ||
Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care | 00:00:00 | ||
Downloadable Resources | |||
Developing a personal development plan (PDP) | 00:00:00 | ||
Important Principles and Policies in Health and Social Care Work | 00:00:00 | ||
Kolb’s Experiemental Learning Cycle | 00:00:00 | ||
Personal Development | 00:00:00 | ||
Rights and Responsibilities as a Health and Social Care Worker | 00:00:00 | ||
Role as a Caregiver and Healthcare Professional | 00:00:00 | ||
Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care | 00:00:00 | ||
Assessment | |||
Unit Info and Assessment Criteria | 00:00:00 | ||
Unit 04 : Promote Person-centred Approaches in Care Settings | |||
Support Materials | |||
What is the Person Centred Approach | 00:00:00 | ||
Risk Management | 00:00:00 | ||
Person Centred Approach (according to The Care Act 2014 | 00:00:00 | ||
Mental Capacity and Mental Health Legislations | 00:00:00 | ||
Maslow’s Hierarchy of Needs | 00:00:00 | ||
Complex and Sensitive Situations | 00:00:00 | ||
Establishing Consent as a Carer | 00:00:00 | ||
Downloadable Resources | |||
What is the Person Centred Approach | 00:00:00 | ||
Risk Management | 00:00:00 | ||
Person Centred Approach stated in The Adult Care Act 2014 | 00:00:00 | ||
Mental Capacity & Mental Health Legislations | 00:00:00 | ||
Maslow’s Hierarchy of Needs | 00:00:00 | ||
Important Terms | 00:00:00 | ||
Establishing Consent | 00:00:00 | ||
Complex and Sensitive Situation | 00:00:00 | ||
Assessment | |||
Unit Info and Assessment Criteria | 00:00:00 | ||
Unit 05 : Promote Equality and Inclusion in Care Settings | |||
Support Materials | |||
Caring and Supporting Others | 00:00:00 | ||
Discrimination | 00:00:00 | ||
Inclusive Practices | 00:00:00 | ||
Legislations, Policies and Codes of Practice | 00:00:00 | ||
Respecting Individuals’ Beliefs, Culture, Values and Preferences | 00:00:00 | ||
Downloadable Resources | |||
Caring and Supporting Others | 00:00:00 | ||
Discrimination | 00:00:00 | ||
Important Terms | 00:00:00 | ||
Inclusive Practices | 00:00:00 | ||
Legislations, Policies and Codes of Practice | 00:00:00 | ||
Respecting Individuals’ Beliefs, Culture, Values and Preferences | 00:00:00 | ||
Assessment | |||
Level3 Diploma in Health Care Support Rqfv10u-32-33 | 00:00:00 | ||
Unit 06 : Promote Health, Safety and Wellbeing in Care Settings | |||
Support Materials | |||
COSHH | 00:00:00 | ||
Fire Safety | 00:00:00 | ||
Health and Safety Responsibilities | 00:00:00 | ||
Infection Prevention and Control Detailed | 00:00:00 | ||
Riddor | 00:00:00 | ||
Stress Management | 00:00:00 | ||
The Provision and Use of Work Equipment Regulations 1998 | 00:00:00 | ||
Downloadable Resources | |||
COSHH | 00:00:00 | ||
Fire Safety | 00:00:00 | ||
Health and Safety Responsibilities | 00:00:00 | ||
Infection prevention and Control | 00:00:00 | ||
Infection Prevention and Control- Detailed | 00:00:00 | ||
Manual Handling- Controlling and Reducing the Risks | 00:00:00 | ||
Manual Handling- Legislation and Guidance | 00:00:00 | ||
Riddor | 00:00:00 | ||
Stress Management | 00:00:00 | ||
The Provision and Use of Work Equipment Regulations 1998 | 00:00:00 | ||
Assessment | |||
Unit Info and Assessment Criteria | 00:00:00 | ||
Unit 07 : Responsibilities of a Care Worker | |||
Support Materials | |||
Access Full and Up-to-date Details of Agreed Ways of Working | 00:00:00 | ||
Agreed Scope and Ways of Working | 00:00:00 | ||
Describe Working Relationships in Care Settings | 00:00:00 | ||
Personal and Working Relationships | 00:00:00 | ||
Recognising Responsibilities | 00:00:00 | ||
Working in Partnership in Health and Social Care Setting | 00:00:00 | ||
Downloadable Resources | |||
Access full and up-to-date details of agreed ways of working | 00:00:00 | ||
Agreed Scope and Ways of Working | 00:00:00 | ||
Describe Working Relationships in Care Settings | 00:00:00 | ||
Personal and Working Relationships | 00:00:00 | ||
Recognising Responsibilities | 00:00:00 | ||
Working in Partnership in Health and Social Care Setting | 00:00:00 | ||
Assessment | |||
Unit Info and Assessment Criteria | 00:00:00 | ||
Unit 08 : Duty of Care in Care Settings | |||
Support Materials | |||
Managing Conflicts and Dilemmas | 00:00:00 | ||
Duty of Care | 00:00:00 | ||
Understanding Duty of Care | 00:00:00 | ||
Responding to complaints | 00:00:00 | ||
Dilemmas That May Arise About Duty of Care | 00:00:00 | ||
Conflicts and Dilemmas | 00:00:00 | ||
Downloadable Resources | |||
Managing Conflicts and Dilemmas | 00:00:00 | ||
Duty of Care | 00:00:00 | ||
Understanding duty of care | 00:00:00 | ||
Responding to complaints | 00:00:00 | ||
A Guide to Effective Complaints Resolution | 00:00:00 | ||
Dilemmas that may arise about duty of care | 00:00:00 | ||
Conflicts and Dilemmas | 00:00:00 | ||
Assessment | |||
Level 3 Diploma in Healthcare Support (RQF) V10U-39 | 00:00:00 | ||
Unit 09: Safeguarding and Protection in Care Settings | |||
Support Materials | |||
Actions and Support | 00:00:00 | ||
Reduce the abuse | 00:00:00 | ||
Safeguarding | 00:00:00 | ||
Downloadable Resources | |||
Actions and Support | 00:00:00 | ||
Reduce the abuse | 00:00:00 | ||
Safeguarding | 00:00:00 | ||
Assessment | |||
Unit Info and Assessment Criteria | 00:00:00 | ||
Unit 10 : The Principles of Infection Prevention and Control | |||
Support Materials | |||
Laws, Regulations, and Infection Prevention | 00:00:00 | ||
Legislation and Policies | 00:00:00 | ||
Personal Protective Equipment (PPE) | 00:00:00 | ||
Risk Assesment and Management | 00:00:00 | ||
Roles and Responsibilities | 00:00:00 | ||
Downloadable Resources | |||
Laws, Regulations, and Infection Prevention | 00:00:00 | ||
Legislation and Policies | 00:00:00 | ||
Personal Protective Equipment (PPE) | 00:00:00 | ||
Risk Assesment and Management | 00:00:00 | ||
Roles and Responsibilities | 00:00:00 | ||
Assessment | |||
Unit Info and Assessment Criteria | 00:00:00 | ||
Unit 11 : Cleaning, Decontamination and Waste Management | |||
Support Materials | |||
Cleaning Decontamination Waste | 00:00:00 | ||
Cleaning Environment | 00:00:00 | ||
Decontamination and Disinfection | 00:00:00 | ||
Hygiene | 00:00:00 | ||
Principles for Environmental Cleaning and Disinfection | 00:00:00 | ||
Sterilisation Techniques | 00:00:00 | ||
Waste Management | 00:00:00 | ||
Downloadable Resources | |||
Cleaning Decontamination Waste | 00:00:00 | ||
Cleaning Environment | 00:00:00 | ||
Decontamination and Disinfection | 00:00:00 | ||
Hygiene | 00:00:00 | ||
Principles for Environmental Cleaning and Disinfection | 00:00:00 | ||
Sterilisation Techniques | 00:00:00 | ||
Waste Management | 00:00:00 | ||
Assessment | |||
Unit Info and Assessment Criteria | 00:00:00 | ||
Unit 12 : Understand Mental Well-being and Mental Health Promotion | |||
Support Materials | |||
Different views on the nature of mental well being and mental health | 00:00:00 | ||
Factors Affecting Mental Health | 00:00:00 | ||
Principles for Environmental Cleaning and Disinfection | 00:00:00 | ||
Promoting Mental Well Being and Mental Health | 00:00:00 | ||
Risk and Protective Factors | 00:00:00 | ||
Downloadable Resources | |||
Different Views on the Nature of Mental Well-being and Mental Health | 00:00:00 | ||
Factors Affecting Mental Health | 00:00:00 | ||
Mental Health Awareness | 00:00:00 | ||
Promoting Mental Well-being and Mental Health | 00:00:00 | ||
Risk and Protective Factors | 00:00:00 | ||
Assessment | |||
Unit Info and Assessment Criteria | 00:00:00 | ||
Unit 13 : Causes and Spread of Infection | |||
Support Materials | |||
Causes and Spread of Infection | 00:00:00 | ||
Colonisation vs. Infection | 00:00:00 | ||
Conditions for Micro Organism Growth | 00:00:00 | ||
Infection | 00:00:00 | ||
Key Factors for Infection Occurence | 00:00:00 | ||
Localised vs Systemic Infections | 00:00:00 | ||
Microbiology | 00:00:00 | ||
Microorganisms and Microbiology | 00:00:00 | ||
Spread of Infection | 00:00:00 | ||
Downloadable Resources | |||
Causes and Spread of Infection | 00:00:00 | ||
Colonisation vs. Infection | 00:00:00 | ||
Conditions for Micro Organism Growth | 00:00:00 | ||
Diseases and Infections | 00:00:00 | ||
Infection | 00:00:00 | ||
Diseases and Infections | 00:00:00 | ||
Key Factors for Infection Occurence | 00:00:00 | ||
Localised vs Systemic Infections | 00:00:00 | ||
Microbiology | 00:00:00 | ||
Microorganisms and Microbiology | 00:00:00 | ||
Spread of Infection | 00:00:00 | ||
Assessment | |||
Unit Info and Assessment Criteria | 00:00:00 | ||
Unit 14 : Understand Mental Health Problems | |||
Support Materials | |||
Effects of Mental Ill Health and Impact on Familial, Social or Work Network | 00:00:00 | ||
Medication and Therapy in the Treatment of Mental Illness | 00:00:00 | ||
Mood Disorders | 00:00:00 | ||
Personality Disorders | 00:00:00 | ||
Psychiatric Disorders | 00:00:00 | ||
Schizophrenia | 00:00:00 | ||
Sleeping And Eating Disorders | 00:00:00 | ||
Stress And Anxiety Disorders | 00:00:00 | ||
Types of Mental ill Health | 00:00:00 | ||
Downloadable Resources | |||
Impact of mental ill health on individuals and others in their social network | 00:00:00 | ||
Medication and Therapy in the Treatment of Mental Illness | 00:00:00 | ||
Mood Disorders | 00:00:00 | ||
Personality Disorders | 00:00:00 | ||
Schizophrenia | 00:00:00 | ||
Sleeping And Eating Disorders | 00:00:00 | ||
Stress And Anxiety Disorders | 00:00:00 | ||
Types of mental ill health | 00:00:00 | ||
Assessment | |||
Unit Info and Assessment Criteria | 00:00:00 | ||
Unit 15 : Study Skills for Senior Healthcare Support Workers | |||
Support Materials | |||
Creating a Plan for an Extended Piece of Work | 00:00:00 | ||
Investigatory Techniques | 00:00:00 | ||
Monitor and Review | 00:00:00 | ||
Present Your Work | 00:00:00 | ||
Reviewing a Work | 00:00:00 | ||
Study Skills | 00:00:00 | ||
The Benefits of Applying Study Skills | 00:00:00 | ||
Understanding Project Monitoring and Control | 00:00:00 | ||
Use of Evaluation Methodology | 00:00:00 | ||
Downloadable Resources | |||
A Simple Guide to Critiquing | 00:00:00 | ||
Creating a Plan for an Extended Piece of Work | 00:00:00 | ||
Investigatory Techniques | 00:00:00 | ||
Monitor and Review | 00:00:00 | ||
Present Your Work | 00:00:00 | ||
Reviewing a Work | 00:00:00 | ||
Study Skills | 00:00:00 | ||
The Benefits of Applying Study Skills | 00:00:00 | ||
Understanding Project Monitoring and Control | 00:00:00 | ||
Use of Evaluation Methodology | 00:00:00 | ||
Assessment | |||
Unit Info and Assessment Criteria | 00:00:00 | ||
Unit MH7 : Effective Communication and Building Relationships in Mental Health Work | |||
Support Materials | |||
Additional Support for a Mental Health Carer | 00:00:00 | ||
Barriers for Health Workers | 00:00:00 | ||
Communication Is a Key Ingredient in Mental Health Recovery | 00:00:00 | ||
Communication Skills and Building Relationships | 00:00:00 | ||
Mental Health and Social Isolation | 00:00:00 | ||
Support Individuals in Their Relationships | 00:00:00 | ||
Supporting a Friend or Family Member with a Mental Illness | 00:00:00 | ||
Theories of Communication | 00:00:00 | ||
Understand Relationships | 00:00:00 | ||
Downloadable Resources | |||
Barriers for Health Workers | 00:00:00 | ||
Communication Is a Key Ingredient in Mental Health Recovery | 00:00:00 | ||
Communication Skills and Building Relationships | 00:00:00 | ||
Mental Health and Social Isolation | 00:00:00 | ||
Support Individuals in Their Relationships | 00:00:00 | ||
Supporting a Friend or Family Member with a Mental Illness | 00:00:00 | ||
Theories of Communication | 00:00:00 | ||
Understand Relationships | 00:00:00 | ||
Assessment | |||
Unit Info and Assessment Criteria | 00:00:00 | ||
Unit CYP4 : Understand Child and Young Person Development | |||
Support Materials | |||
Additional Support for a Mental Health Carer | 00:00:00 | ||
Aspects of development from birth- 19 years | 00:00:00 | ||
Development Pattern for Children | 00:00:00 | ||
Disability | 00:00:00 | ||
External factor | 00:00:00 | ||
Identification of speech, language and communication | 00:00:00 | ||
Monitoring children and young people’s development | 00:00:00 | ||
Multi agency team works | 00:00:00 | ||
Personal factor | 00:00:00 | ||
Sequence Childhood Development | 00:00:00 | ||
Sequence of development and the rate of development | 00:00:00 | ||
Speech Language, Delays and Disorders | 00:00:00 | ||
Supporting speech development | 00:00:00 | ||
Supporting the development of speech, language and communication | 00:00:00 | ||
The effect of relationships during periods of transition | 00:00:00 | ||
The Reasons | 00:00:00 | ||
Theories and Development | 00:00:00 | ||
Transition | 00:00:00 | ||
Types of Intervention | 00:00:00 | ||
Types of transitions | 00:00:00 | ||
Downloadable Resources | |||
Aspects of Development From Birth- 19 Years | 00:00:00 | ||
Development Pattern for Children | 00:00:00 | ||
Disability | 00:00:00 | ||
External factor | 00:00:00 | ||
Identification of Speech, Language and Communication | 00:00:00 | ||
Monitoring Children and Young People’s Development | 00:00:00 | ||
Multi Agency Team Works | 00:00:00 | ||
Personal Factor | 00:00:00 | ||
Sequence Childhood Development | 00:00:00 | ||
Sequence of Development and the Rate of Development | 00:00:00 | ||
Speech-Language, Delays and Disorders | 00:00:00 | ||
Supporting Speech Development | 00:00:00 | ||
Supporting the Development of Speech, Language and Communication | 00:00:00 | ||
The Effect of Relationships During Periods of Transition | 00:00:00 | ||
The Reasons | 00:00:00 | ||
Theories and Development | 00:00:00 | ||
Theories of Development and Framework to Support Development | 00:00:00 | ||
Transition | 00:00:00 | ||
Types of Intervention | 00:00:00 | ||
Types of Transitions | 00:00:00 | ||
Assessment | |||
Unit Info and Assessment Criteria | 00:00:00 | ||
Unit AN 29 : Administer Medication to Individuals and Monitor the Effects | |||
Support Materials | |||
Administration of Medicines | 00:00:00 | ||
Infection Control | 00:00:00 | ||
Monitoring of Medication | 00:00:00 | ||
Policies, Procedures, and Legislation | 00:00:00 | ||
Prepare for the Administration | 00:00:00 | ||
Side Effects of Medicine | 00:00:00 | ||
Storage, Distribution and Disposal | 00:00:00 | ||
Techniques for the Administration | 00:00:00 | ||
Downloadable Resources | |||
Administration of Medicines | 00:00:00 | ||
Infection Control | 00:00:00 | ||
Monitoring of Medication | 00:00:00 | ||
Policies, Procedures, and Legislation | 00:00:00 | ||
Prepare for the Administration | 00:00:00 | ||
Side Effects of Medicine | 00:00:00 | ||
Storage, Distribution and Disposal | 00:00:00 | ||
Techniques for the Administration | 00:00:00 | ||
Additional Materials | |||
Adverse Reaction of Drugs | 00:00:00 | ||
Delayed or Early Medication Doses | 00:00:00 | ||
Manage Common Drug Side Effects | 00:00:00 | ||
Monitor the Condition of Individuals | 00:00:00 | ||
Overview | 00:00:00 | ||
Rights Of Medication Administration | 00:00:00 | ||
Storage, Distribution and Disposal Rules | 00:00:00 | ||
Assessment | |||
Unit Info and Assessment Criteria | 00:00:00 | ||
Submit Your Assignments - Level 3 Diploma in Healthcare Support (RQF) | |||
Submit Your Assignments – Level 3 Diploma in Healthcare Support (RQF) | 00:00:00 | ||
End of Course Questionnaire | |||
End of Course Questionnaire | 00:00:00 |
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