Terms of use
Terms Of Use For The iOS App & Android App
The Contract
1. Such subscriber terms of service (“Terms of Service” or “Terms”) regulate your use of our Services and form a legally binding agreement between you (“Subscriber” or “Customer” or “You”) and One Education, a UK corporation (“Company” or “We” or “Us”) based on the terms on which the Company will provide Subscriber with access to the Services.
2. Subscriber signifies its agreement to abide by these terms of use by activating their membership (acceptance).
3. Subscriber accepts that its electronic consent will have the same legal effect as if it were signed by the subscriber personally. Because they were entered into electronically, these Terms of Use are intended to supersede any provisions of relevant law that may otherwise limit their enforceability or impact to the degree permitted by law. Please save a copy of these Terms of Service to your computer for future reference.
4. These Terms have been written in the English language.
Our Introduction & How You Can Reach Us
1. One Education is a limited liability business based at 63 St Mary Axe, London, EC3A 8AA. Registered Company: Edukators London Ltd. VAT No: GB323219826
2. You can reach out to us by filling out the form below or emailing us at [email protected].
3. If we need to contact you, we will do so by phone or by writing to the email or postal address you gave in your purchase.
4. Emails are part of “writing.” Emails are included when the keywords “writing” or “written” are used. “https://www.oneeducation.org.uk/” is referred to as a “website.”
Your personal information
1. We will only use your personal information in accordance with our privacy policies.
2. Please email us at [email protected] if you desire to change your preferences regarding unsolicited commercial messages.
Our right to make alterations
1. For valid business reasons, we may update these Terms and/or change the Services from time to time to reflect changes in business needs, such as changes in features and functionality, market conditions, technology, payment methods, changes in relevant laws and regulatory requirements, and changes in system capabilities. Changes are effective immediately upon publication on our Website, to the extent permitted by law, and the Subscriber’s continuing use of any of the Services after the posting of amended Terms of Use signifies that Subscriber acknowledges and agrees to the changes to the extent permitted by relevant laws. Therefore, you should review the Terms again to ensure you’re up to date.
2. We will notify you in advance if we make any significant changes to these Terms. Please take the time to read any such notices carefully. If you continue to use the Service after the changes take effect, you agree to the changes. You may cancel your membership by contacting us here or emailing us at [email protected] if you do not wish to continue using the service under the edited form of the Terms.
Common
1. Students can use the Services to access recorded instruction, tutoring, and courses. The Services include but are not limited to facilitating and delivering Courses and related materials.
2. You are entirely responsible for any service, telephony, data, and/or other fees and costs incurred in connection with your access to and use of the Services, as well as for procuring and maintaining all telephone, computer hardware, and other equipment required for such access and usage.
3. If you choose to access or use our Services that require payment of a charge, you agree to pay that cost and any and all taxes related to that access or use. If you give credit card information to pay for such fees, you represent and warrant that you have the authority to do so, and you permit One Education to charge your credit card regularly to pay the fees as they become required.
4. If your payment method fails or your account is past due, we may use various collection measures to collect outstanding costs. Other payment methods on file with us may be charged, and/or collection agencies and legal counsel may be retained. We may also suspend or terminate your access to any of the Services awaiting the payment of any obligations owed to One Education.
5.All of your usage, access, and other actions related to the Services must comply with all relevant laws and regulations, including, but not limited to, laws relating to copyright and other intellectual property use, as well as laws relating to privacy and personal identity. Furthermore, access to our Services is forbidden from regions where their contents are illegal. You undertake to abide by all applicable rules governing the transmission of technical data exported from the United States of America or your home country. You must agree to follow all local rules governing online behaviour and content.
Membership
1. Once you join our services, you automatically become an One Education member. Your One Education subscription will remain active until you or we decide to cancel it.
2.The name specified while enrolling with One Education will be shown and viewable to other One Education students onsite inside the leaderboard as part of our leaderboard functionality.
3. If you entered incorrect information while registering or placing an order, please log in to your member’s area, click on your Profile and update your information. If you have any problems or require additional assistance, please feel free to contact us here.
4. We shall make the digital content accessible as soon as we approve your order. You have a legal right to cancel most services within 14 days and receive a refund. Once payment is received and products have been delivered to the student’s dashboard, or have been accessed, refunds are not available. This does not affect your statutory rights.
N.B: Upon becoming a subscriber to One Education, you will have access to all courses. A subscriber can enrol in up to 30 courses at any time through the subscriber dashboard. Once a learner has registered for 30 courses, they must complete a course before enrolling in another. Upon completion of a course, the subscriber is free to take another.
5. You will have access to classes where you can ask questions, engage with educators, and contact customer service here or at [email protected] during your membership.
6. You permit us to charge your membership fee to your Payment Method unless you cancel your membership before your payment date (see “Cancellation and other changes” below).
7. The majority of our services are delivered via the Internet. To use them, you’ll need Internet connectivity and a suitable device, as well as a current, legitimate, and accepted means of payment that you can update at any time (“Payment Method”). We may make a tiny charge in the form of a nominal refundable amount and then refund that charge in order to authenticate your payment method. No money will be paid to One Education as a result of this transaction.
8. You must be an active user of our Services to qualify for a lifetime membership. Lifetime memberships that have not been active for a period of 12 months will be deactivated, and we have the right to terminate membership without reimbursement. One Education determines activity and inactivity depending on a user’s login to either desktop or mobile services.
9. A parent account, which is designated as the provider of the family subscription, will have administrative rights to add and remove individuals from the account when it comes to family/friend accounts. If a parent account is terminated, all child accounts are terminated as well. A child account is one that has been joined to a family by a parent account. A child’s account cannot be used to delete a parent’s account. In terms of diplomas, certifications, and course materials, each account in a family plan will have its own history. A basic reactivation will be available to all accounts.
10. Membership alone does not grant access to regulated qualifications, additional content, course materials, or certifications to premium, family, per-course, or lifetime members. These are instead available as part of One Education’s special offerings or as a one-time purchase.
11. Third-party membership vouchers may only grant access to a single course or module, after which you will be charged the same subscription fees as a standard member if you desire to continue using our Services.
12. While we do not offer refunds or credits for partial membership periods, lessons, or Courses, please contact us if you have any questions.
Charging
1. Our service’s membership cost will be billed on a recurrent basis according to your membership plan. Your Payment Method will be charged on the calendar day that corresponds to the start of your paid subscription. If your Payment Method has not properly settled, or if your paying membership began on a day not included in a given month, the timing of your billing may alter. If the whole payment fails, we may try to collect a portion of the amount.
2. If a payment does not go through due to expiration, insufficient funds, or other reasons, and you do not alter your Payment Method or terminate your account, we may:
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end our agreement with you. and/or
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prohibit your access to the service until we receive a valid Payment Method. You authorise us to continue billing the Payment Method, as it may be modified if we suspend Your access, and you remain responsible for any uncollected amounts. It’s possible that your payment billing dates will alter as a result of this.
3. The provider of your Payment Method may charge you a foreign transaction fee or other fees for specific Payment Methods. For further information, contact your Payment Method service provider.
4. Please contact us here if you have any questions regarding a payment made to your account.
Right to Cancel Order
Some of One Education’s courses are not included in subscription packages and are only available for singular purchases. The following policies are applicable for such courses:
a. The Subscriber has a conditional right to cancel an order within 14 days after delivery, provided that the Subscriber provides a proper reason for cancelling.
b. Upon becoming a Subscriber at One Education, access to all courses is granted.
c. As a Subscriber, enrollment in up to 30 courses is permissible at any given time. Access to all enrolled courses is available from the Subscriber’s dashboard. If a Subscriber has already enrolled in 30 courses, completion of a course is required before additional course enrollment is allowed.
Right to Cancel Membership
1. One Education memberships are subject to automatic renewal for subsequent 12-month periods unless the Subscriber cancels their membership or One Education terminates it. The Subscriber may cancel their subscription at any time through their account, subject to the terms of their chosen payment method for subsequent billing cycles. One Education reserves the right to charge the Subscriber according to the selected payment method.
2. Upon cancellation of the subscription, the Subscriber will lose access to all courses enrolled during their One Education membership at the end of their billing period. While the subscribers can view recordings of classes they previously attended, they will not have access to future classes, and they will be unable to add a new course.
3. To terminate the One Education account, the Subscriber must contact support in accordance with One Education’s policies and procedures.
Cancellation & Other Changes
1. Your One Education membership can be canceled at any time. Please contact us here if you have any questions regarding a payment made to your account. To cancel, log in to your Members Area and access your student profile section by clicking the profile button. You can cancel your membership and benefits by going to the Membership and Payments tab and following the procedures. You’ll be given a few options, such as pausing your membership or switching to a lower-cost plan. You may be prompted to finalise cancellation over the phone using a free phone number provided to you for a specified group of students. You’ll be able to view recordings of classes you’ve already attended but not future ones, and you won’t be able to add a new course. If you signed up for One Education using a third-party account (such as an app store) as a Payment Method and want to cancel your membership at any time, you may need to do so through that third-party, for example, by visiting your account with the applicable third-party and turning off auto-renew, or unsubscribing from the One Education service. While we do not offer refunds or credits for partial membership periods, lessons, or Courses, please contact us here if you have any questions.
2. We strive to process cancellations as quickly as possible, which is why we’ve included a cancellation feature in your Members Area. You can also discontinue your membership by completing and returning this cancellation form.
3. The right to terminate the services:
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If you do not comply with these Terms, including your payment responsibilities, we may terminate your access to the Services.
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We might send you a letter informing you that we are ceasing to provide the Services. We will notify you in advance and reimburse any amounts you have paid in advance for Services that will not be provided.
4. When you cancel your membership, you have the opportunity to renew it at any time in the future. If you opt to renew, your subscription will begin anew, and your account will be charged for the next year. The plan you’ll be reverted to is the one you cancelled previously.
5. Your existing subscription will continue until the end of its current term before switching to the One Course Plan if you choose a reduced-price plan known as a “One Course Plan.” Also, if you are currently subscribed to a higher-priced plan, such as the annual subscription, your current subscription will remain as is, and you will continue to receive the membership advantages associated with that plan. Your plan will change to the One Course Plan at the end of your subscription period.
6. We reserve the right to modify our service plans and prices at any moment, and we may do so. Any price adjustments will be communicated to you in advance by One Education. We’ll update this page and/or notify you via the members’ user interface, the membership and payments user interface, and/or other reasonable ways, such as an email message sent to the email address indicated in your account. Membership subscription pricing changes will take effect at the beginning of the next subscription month after the date of the price change. Changes in the pricing of Membership Subscriptions will take effect at the beginning of the next subscription period after the date of the change. As a precaution, please read any pricing change message carefully, and if you have any questions or issues about your account, please contact us at [site link].
Please contact us here if you have any payment-related questions or any other membership questions.
7. If you decide to buy:
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Refunds cannot be issued without fair cause, as defined by inaccurate content or pricing, a certificate, course materials, assignment retakes, or any other optional course content from the members’ area, checkout page, or any other manner.
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When a subscription is renewed annually or any other period of course access, including purchases made via promotional communications via email, SMS, or any other method, refunds are not available unless there is just cause, as defined by incorrect content pricing or other circumstances set forth in these Terms of Use.
8. If the Subscriber chooses to switch to the lower-priced One Course Plan after their current subscription term ends, the subscription will continue until the end of the current term and then automatically switch to the new plan. This means that if you’re already subscribed to a more expensive plan, like an annual subscription, it will keep working as it is now with all the benefits it offers. But when your subscription period ends, it will be changed to the One Course Plan.
9. Any customised offers provided on the website will expire and lose their validity after 30 days unless otherwise specified in the offer regarding its duration.
Passwords & Account Access
1. The One Education account is controlled and accessed by the person who created the account and whose Payment Method is charged (the “Account Holder”). The Account Holder should not reveal the password or the Payment Method data (e.g., the last four numbers of their credit or debit card or their email address if they use PayPal) linked with the account to anybody in order to keep control over the account and prevent others from accessing it. You are responsible for keeping the information you supply to us about your account up to date and accurate.
2. Each individual must use their own account. Sharing of account details such as passwords and other sensitive information is prohibited. This may warrant preventative & punitive measures against both the person who shares the account details and the person who uses it.
3. Any communication that asks you to enter credit card or other account information should be avoided. Identity theft can occur if you respond to these types of messages with your personal information. Always access your sensitive account information by going directly to the One Education website, rather than through a hyperlink in an email or other electronic communication, even if it appears to be legitimate. In order to protect you, One Education, or our partners from identity theft or other fraudulent activities, we may suspend or delete your account.
Subscriber Warranties, Rights, Representations, & Obligations
1. Subscriber will be allowed a limited, non-exclusive, revocable, non-transferable, and non-sublicensable licence to access that portion of our service that applies to your subscription type, subject to these Terms of Use. The company is not obligated to maintain the website or to maintain it in its current form by consenting to such access. The Company may upgrade, modify, change, or enhance the Services and convert a Subscriber to a new version thereof at any time in its sole discretion, as long as it is not detrimental to the Subscriber’s use of the Services and on reasonable prior notice to the Subscriber (unless the change is of critical business importance or outside the Company’s control, in which case the Company will explain).
2. The subscriber undertakes to follow any rules or regulations published by the company regarding subscriber conduct; such rules and regulations are hereby incorporated into these Terms of Use by reference. The company has the right to deny a subscriber access to our service if the subscriber has failed to abide by these terms of use or appears likely to do so in the company’s sole judgment.
3. Subscriber agrees that the Company may, but is not obligated to, monitor the Services or any portion thereof and/or oversee compliance with these Terms of Use in its sole discretion.
4. On behalf of itself and any other Subscribers added to their membership (“Authorised End Users” or “Multi-User Subscriptions”), Subscriber commits, acknowledges, and accepts that:
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Third-party access privileges may not be transmitted.
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Viruses will not be accessed, stored, distributed, or transmitted by it,
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This will utilise the Services in accordance with all applicable laws and regulations,
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The Services or any component thereof will not be rented, leased, sublicensed, resold, distributed, transferred, copied, or modified,
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It will not reverse engineer or otherwise seek to construct the source code from the object code made available hereunder, nor will it decompile, create, or attempt to create the source code from the object code made available hereunder.
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It will not copy, distribute, edit, publicly display, publicly perform, republish, download, store, or transmit the Services or any part of them,
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It will not remove or change any copyright, trademark, or other proprietary rights notices from materials copied from the Website or included in the Services,
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It is solely responsible for obtaining, installing, operating, and maintaining the hardware and software environment, as well as network connections and telecommunication lines, required to access and use the Services,
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It will not use the Services in any way or conjunction with any content, data, hardware, software, or other materials that infringe or violates any third-party patent, copyright, trade secret, trademark, or other intellectual property right or that constitutes defamation, libel, invasion of privacy, or violation of any right of publicity or other third-party rights, or that is a violation of any law.
Returns Policy
1. As part of our steadfast commitment to providing exemplary customer service, One Education is pleased to uphold a returns policy spanning 14 days. We recognise your right to alter your course of action; thus, if you procure training from One Education or any third-party platforms and subsequently determine that our services do not meet your needs, you are entitled to a complete refund within 14 days. This policy remains subject to fair usage. If one or more staff members have completed a training course in full or if One Education deems the Client to have exploited the product before initiating a refund, this policy will be rendered null and void.
2. Notwithstanding any conflicting provisions contained in the return policy, in the case of an annual subscription’s automatic renewal, a specific exemption shall be enforced. In such a scenario, upon the renewal of the annual subscription following the expiry of its term, the learner shall renounce the entitlement to seek a refund, irrespective of any cause whatsoever.
Annual Subscriptions, Rights & Obligations
1. An annual subscription for courses offered by One Education refers to a payment plan whereby the learner pays a single fee in advance for access to a predetermined set of courses on the One Education platform for a period of one year. During the subscription period, the learner may typically access a range of courses.
2. The learner who subscribes annually to One Education is limited to accessing a maximum of 30 courses at any given time and may only begin a new course after completing one of the initial 30, thereby ensuring a total course count of 30. It is important to note that the annual subscription does not include any courses offered by awarding bodies listed on the One Education website.
3. The allocation of courses to learners is subject to availability, and if a course becomes unavailable for any reason after being available in the course library during the subscription period, the learner cannot take it, and One Education will not be held liable. However, the learner may take the course as soon as it becomes available in the course library.
4. In the event that a learner purchases an annual subscription at a discounted price from One Education, said learner shall forfeit the right to request a refund for any reason as a result of purchasing the said subscription at a discounted price.
5. Upon completion of 50% or more of multiple courses, the learner shall be ineligible to request a refund from One Education, regardless of the cause.
To clarify, upon purchasing an annual subscription from One Education to access their online courses, if the learner completes at least 50% of the courses and subsequently requests a refund after completing several courses, One Education reserves the right to deny the learner’s request in accordance with the Terms and Conditions Agreement.
6. Auto-renewal applies to the annual subscription, and upon renewal of the subscription following its term expiration, the learner forfeits the right to request a refund for any reason whatsoever.
The Lifetime Access
1. By enrolling in our Prime Learners program for a one-time fee, the learner shall be granted immediate, limitless, and perpetual access to over 1500 courses offered by One Education, including all forthcoming updates and additions.
2. The subscriber shall be authorised a one-time enrollment fee, affording access to all courses provided by One Education, inclusive of any newly added courses to the platform in the future.
3. Subscribers shall be eligible for unlimited access to all courses, as well as access to all career certificate packages, a complimentary student ID card, and various other benefits provided by One Education.
4. The subscriber is prohibited from transferring lifetime access to any third party.
5. If a learner acquires a lifetime subscription at a discounted rate from One Education, the right of the learner to seek a refund for any reason shall be rendered void subsequent to the procurement of the aforementioned lifetime subscription at a discounted price.
6. Upon acquiring a lifetime subscription from One Education and completing 50% or more of multiple courses, the learner shall be ineligible to solicit a refund from One Education, irrespective of the cause.
7. One Education reserves the right to revoke the lifetime access of the subscriber in the event of a violation of our terms and conditions.
PDF Certificate & Transcript
A PDF certificate and transcript will be added to your course order automatically. The price of the PDF certificate & transcript will be added to your cart separately, along with the course price.
If you score 80% or more in the final examination of the course, then you will get a full refund on the PDF certificate and transcript as a reward.
Availability of Website
The Subscriber acknowledges that data traffic on the Internet may create delays in downloading information from the Website, and it agrees not to hold the Company accountable for delays that are normal in the course of Internet use. Due to such delays, or delays caused by the Company’s upgrading, modification, or standard maintenance of the Website, Subscriber further understands and agrees that the Website will not be available on a continuous twenty-four-hour basis.
Third Party Links or Information
This website may include links to other websites that are not owned or maintained by the Company. The company is not responsible for the content, accuracy, or viewpoints stated on such third-party websites and does not research, monitor, or check for the correctness or completeness of these websites. The presence of a link on this website does not mean that the Company approves or endorses the linked website. Subscribers who leave this website to visit third-party websites do so at their own risk.
Disclaimers of Statements/Warranties
1. The use of the services or items obtained through the services is at the subscriber’s own risk. The services are provided “As Is” and “As Available” without any express or implied statements or warranties of any kind. Neither company nor anyone associated with the company makes any statement, warranty, or representation regarding the services’ completeness, security, reliability, quality, accuracy, or availability. Without limiting the foregoing, neither company nor anyone associated with the company promises that the services or items obtained through the services or any portion thereof will be accurate, relatable, error-free or uninterrupted, that defects will be corrected, that the services or the website or the server that makes it available, are free of viruses or other harmful components, or that the services or items obtained through the services will otherwise meet subscriber’s need or expectations. COMPANY HEREBY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE.
2. The above does not impact any implied warranties that cannot be isolated or restricted under applicable law.
3. No conversational or written representations, information, or advice provided by the company or its approved representative shall create a warranty or extend the scope of this warranty in any way.
Limitation of Liability
1. Company does not restrict or eliminate its liability for (I) death or personal injury caused by its negligence, (II) fraud or fraudulent misrepresentation, or (III) any other issue for which it would be illegal for the company to do so.
2. This statement refers to multi-user subscriptions: In no incident shall corporation, its licensors, staff, operatives, officers, or executives be responsible to subscribers or any third party for any specific, punitive, incidental, implicit, or consequential damages of any kind, or any damages or loss of profits, whether or not corporation has been made aware of such services or of any website referred to in this section. Regardless of the foregoing, subscriber’s sole remedy and company’s entire liability, if any, for any claims arising out of these terms of use shall be limited to the fewer of (I) the total spent by subscriber to company in annual subscriptions during the twelve month period immediately preceding the date on which the claim or action arose or (II) one hundred fifty pound (£150), irrespective of if the claim or action is dependent on contract, tort, warranty, indemnity, or any other legal theory. This restriction will not be widened by the existence of numerous claims. All claims and damages arising from the misuse of the services by the subscriber and/or its authorised end users shall be the responsibility of the subscriber.
3. Individual subscribers who live in a European Union member nations are subject to these provisions: The company, its licensors, employees, agents, officers, and directors will not be liable to you or any third party for any indirect, consequential losses (where consequential losses means loss arising as a side effect of the main loss), which are not a reasonably foreseeable consequence of such main damage or loss, including but not constrained to (I) Income or revenue loss, (II) Business loss, (III) Profit loss, (IV) Anticipated Savings Loss, or (V) Data loss.
Your Right to Cancel
Some of our exclusive courses won’t be available in the subscription. Those will be available only in singular purchases. The following policies are applicable to those courses:
By contacting One Education support here, you can have your One Education account deleted (Please see your Rights Section for more details).
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You can cancel your order up to 14 days after your order is delivered. But you have to give a proper reason for cancelling. This period allows you a conditional right to cancel.
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How to cancel: Simply email us at [email protected] or call us at +44020 38906420 with your order details to cancel your order.
Promotional Offers
By becoming a subscriber, you agree to content to receive promotional messages from the Company from time to time. This can include discounts, exclusive offers, free courses etc.
Any coupon codes, vouchers, discount counts, etc., may only be available for a short period of time and may not be used after they have expired.
Voucher codes are only applicable to the original full price of the course.
Coupon codes may not work on professional and regulated courses unless stated otherwise in the promotional message.
Subscribers cannot use multiple coupons/vouchers at the same time.
Refunds are not applicable for any materials purchased using promotional offers.
Condition: Individuals with a total order value of £29 or more are eligible to claim a TOTUM card. For TOTUM card-related terms, the policy is aligned with TOTUM’s own terms and conditions.
Indemnity
Subscriber agrees to fully indemnify and defend Company, its officers, employees, agents, successors and assigns from and against any damages, losses, and expenses (including reasonable attorneys’ fees) resulting from any third-party claim, action, or demand arising out of Subscriber’s breach of any representation, warranty, covenant, obligation, or duty under this Agreement.
Survival
All terms relating to proprietary rights, fee payment, confidentiality, warranty disclaimer, indemnification, and limitation of liability will survive the expiration or earlier termination of these Terms of Service.
Assignment
These Terms of Use may not be transferred in whole or in part by the Subscriber. At any time, the Company may assign these Terms of Use and/or subcontract some or all of its duties hereunder. If this occurs, we will notify you in writing and ensure that the transfer does not impact your contractual rights.
Complaints & Online Dispute Resolution
If you have any problems with our services, please contact us. We will make every effort to fix any difficulties as quickly as possible.
Laws
Unless otherwise required by mandatory law in your jurisdiction, our contract with you (and any non-contractual disputes/claims arising out of or in connection with it) is governed by the laws of the United Kingdom, without regard to choice or conflict of law principles. You may bring legal action against us in the courts of the United Kingdom.
Injunction
Subscriber recognises that a breach of any confidentiality or proprietary rights provision of these Terms of Use could result in irreparable harm to the Company, for which monetary damages would be insufficient recompense. As a result, in addition to any other relief to which Company may be entitled at law or in equity, Company may seek an injunction to prevent Subscriber from taking any and all acts in violation of those provisions, which remedy shall be cumulative and not exclusive, and Company may seek the entry of an injunction enjoining any breach or threatened breach of those provisions.
Severability
If any provision of this Agreement of Service is found to be contrary to law by a court of competent jurisdiction, that provision will be changed and interpreted to best achieve the original provision’s objectives to the fullest extent permitted by law, and the remaining provisions of these Terms of Service will remain in full force and effect.
Complete Understanding
These Terms of Use, together with the Privacy Policy and Cookie Policy, are the only and final agreement between Subscriber and Company regarding the Services and override all prior and contemporaneous understandings, agreements, representations, warranties, or terms of use, both written and oral, regarding the Services.
Confidentiality
1. Both One Education and the Client agree to the following provisions, which shall remain in effect during the term of the Agreement and for five (5) years after its termination:
a. The parties shall maintain the confidentiality of all Confidential Information and shall not disclose such information to any third party except as provided in these Terms and Conditions or as authorised in writing by the other party. Confidential Information shall not be used for any purpose other than as contemplated by these Terms and Conditions or the Agreement.
b. Neither party shall make any copies of, record in any way, or part with possession of any Confidential Information and shall ensure that their directors, officers, employees, contractors, agents, or advisers do not breach the confidentiality provisions of these Terms and Conditions.
c. Either party may disclose Confidential Information to its subcontractors or suppliers or group companies, any governmental or regulatory authority, or any employees or officers of such parties, provided that such disclosure is necessary for the purposes contemplated by these Terms and Conditions or the Agreement, or as required by law, and provided that the recipients are aware of the obligations of confidentiality and agree to keep the confidential information confidential and to use it only for the purposes for which the disclosure is made.
d. Either party may use or disclose Confidential Information that has become public knowledge through no fault of the receiving party, provided that the receiving party does not disclose any part of such Confidential Information that is not already public knowledge.
e. The provisions of this Clause shall continue to be binding notwithstanding the termination of the Agreement for any reason.
2. Notwithstanding anything contained in Clause, One Education and its service providers shall employ industry-standard systems, applications, and protocols to safeguard personal information and mitigate the likelihood of theft, damage, loss, unauthorised access, or misuse of information. However, One Education cannot guarantee absolute protection or security of any personal data stored by us or any third-party service providers, despite our best efforts to preserve your privacy and data integrity.
Variation and Amendments
1. If the subscriber desires to modify any details of the Terms of Use, it shall promptly notify One Education in writing. One Education shall make all reasonable efforts to effectuate the requested changes, and any related additional costs shall be mutually agreed upon in writing by One Education and the Client prior to the implementation of any such changes.
2. In the event that One Education is compelled to make any modifications to the arrangements pertaining to the provision of the Services due to circumstances beyond its control, it shall forthwith notify the Client. One Education shall exert its best efforts to minimise such changes and shall endeavour to present alternative arrangements to the Client that are as comparable to the original as is feasible under the circumstances.
Terms Of Use For The iOS App & Android App
Terms & Conditions
By downloading or using the app, these terms will automatically apply to you – you should make sure therefore that you read them carefully before using the app. You’re not allowed to copy or modify the app, any part of the app, or our trademarks in any way. You’re not allowed to attempt to extract the source code of the app, and you also shouldn’t try to translate the app into other languages or make derivative versions. The app itself, and all the trademarks, copyright, database rights, and other intellectual property rights related to it, still belong to Edukators London Ltd.
Edukators London Ltd is committed to ensuring that the app is as useful and efficient as possible. For that reason, we reserve the right to make changes to the app or to charge for its services, at any time and for any reason. We will never charge you for the app or its services without making it very clear to you exactly what you’re paying for.
The One Education app stores and processes personal data that you have provided to us, to provide our Service. It’s your responsibility to keep your phone and access to the app secure. We therefore recommend that you do not jailbreak or root your phone, which is the process of removing software restrictions and limitations imposed by the official operating system of your device. It could make your phone vulnerable to malware/viruses/malicious programs, compromise your phone’s security features and it could mean that the One Education app won’t work properly or at all.
You should be aware that there are certain things that Edukators London Ltd will not take responsibility for. Certain functions of the app will require the app to have an active internet connection. The connection can be Wi-Fi or provided by your mobile network provider, but Edukators London Ltd cannot take responsibility for the app not working at full functionality if you don’t have access to Wi-Fi, and you don’t have any of your data allowance left.
If you’re using the app outside of an area with Wi-Fi, you should remember that the terms of the agreement with your mobile network provider will still apply. As a result, you may be charged by your mobile provider for the cost of data for the duration of the connection while accessing the app, or other third-party charges. In using the app, you’re accepting responsibility for any such charges, including roaming data charges if you use the app outside of your home territory (i.e. region or country) without turning off data roaming. If you are not the bill payer for the device on which you’re using the app, please be aware that we assume that you have received permission from the bill payer for using the app.
Along the same lines, Edukators London Ltd cannot always take responsibility for the way you use the app i.e. You need to make sure that your device stays charged – if it runs out of battery and you can’t turn it on to avail the Service, Edukators London Ltd cannot accept responsibility.
With respect to Edukators London Ltd’s responsibility for your use of the app, when you’re using the app, it’s important to bear in mind that although we endeavor to ensure that it is updated and correct at all times, we do rely on third parties to provide information to us so that we can make it available to you. Edukators London Ltd accepts no liability for any loss, direct or indirect, you experience as a result of relying wholly on this functionality of the app.
At some point, we may wish to update the app. The app is currently available on Android & iOS – the requirements for the both systems(and for any additional systems we decide to extend the availability of the app to) may change, and you’ll need to download the updates if you want to keep using the app. Edukators London Ltd does not promise that it will always update the app so that it is relevant to you and/or works with the Android & iOS version that you have installed on your device. However, you promise to always accept updates to the application when offered to you, We may also wish to stop providing the app, and may terminate use of it at any time without giving notice of termination to you. Unless we tell you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must stop using the app, and (if needed) delete it from your device.
Changes to This Terms and Conditions
We may update our Terms and Conditions from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Terms and Conditions on this page.
These terms and conditions are effective as of 01/01/2024
Contact Us
If you have any questions or suggestions about our Terms and Conditions, do not hesitate to contact us at [email protected].
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