| Hospitality Management |
| Module 01: Introduction to Hospitality Management |
|
Module 01: Introduction to Hospitality Management |
|
00:24:00 |
| Assessment Module 01 |
|
Module 01 Final Quiz Exam – Hospitality Management – Level 5 |
|
00:10:00 |
| Module 02: An Overview of Hotel Industry |
|
Module 02: An Overview of Hotel Industry |
|
00:18:00 |
| Assessment Module 02 |
|
Module 02 Final Quiz Exam – Hospitality Management – Level 5 |
|
00:10:00 |
| Module 03: The Process of Selection and Recruitment in Hospitality Industry |
|
Module 03: The Process of Selection and Recruitment in Hospitality Industry |
|
00:21:00 |
| Assessment Module 03 |
|
Module 03 Final Quiz Exam – Hospitality Management – Level 5 |
|
00:10:00 |
| Module 04: The Process of Development and Training in Hospitality Industry |
|
Module 04: The Process of Development and Training in Hospitality Industry |
|
00:24:00 |
| Assessment Module 04 |
|
Module 04 Final Quiz Exam – Hospitality Management – Level 5 |
|
00:10:00 |
| Module 05: Management of Front Office Operations |
|
Module 05: Management of Front Office Operations |
|
00:19:00 |
| Assessment Module 05 |
|
Module 05 Final Quiz Exam – Hospitality Management – Level 5 |
|
00:10:00 |
| Module 06: Management of Housekeeping, Engineering and Security Operations |
|
Module 06: Management of Housekeeping, Engineering and Security Operations |
|
00:27:00 |
| Assessment Module 06 |
|
Module 06 Final Quiz Exam – Hospitality Management – Level 5 |
|
00:10:00 |
| Module 07: Management of Food and Beverage Operations |
|
Module 07: Management of Food and Beverage Operations |
|
00:20:00 |
| Assessment Module 07 |
|
Module 07 Final Quiz Exam – Hospitality Management – Level 5 |
|
00:10:00 |
| Module 08: Management of Service Quality in Hospitality Industry |
|
Module 08: Management of Service Quality in Hospitality Industry |
|
00:20:00 |
| Assessment Module 08 |
|
Module 08 Final Quiz Exam – Hospitality Management – Level 5 |
|
00:10:00 |
| Module 09: Marketing in Travel and Tourism Business |
|
Module 09: Marketing in Travel and Tourism Business |
|
00:24:00 |
| Assessment Module 09 |
|
Module 09 Final Quiz Exam – Hospitality Management – Level 5 |
|
00:10:00 |
| Module 10: Accounting in Hospitality Industry |
|
Module 10: Accounting in Hospitality Industry |
|
00:26:00 |
| Assessment Module 10 |
|
Module 10 Final Quiz Exam – Hospitality Management – Level 5 |
|
00:10:00 |
| Module 11: Customer Satisfaction |
|
Module 11: Customer Satisfaction |
|
00:23:00 |
| Assessment Module 11 |
|
Module 11 Final Quiz Exam – Hospitality Management – Level 5 |
|
00:10:00 |
| Module 12: E-Hospitality and Technology |
|
Module 12: E-Hospitality and Technology |
|
00:22:00 |
| Assessment Module 12 |
|
Module 12 Final Quiz Exam – Hospitality Management – Level 5 |
|
00:10:00 |
| Recommended Readings |
|
Recommended Readings – Hospitality Management – Level 5 |
|
1 week |
| Optional Assignment |
|
Optional Assignment – Hospitality Management – Level 5 |
|
1 week |