Housing Officer Training is a course that develops knowledge of housing law, tenancy management, and resident support, preparing learners with the skills needed to handle housing issues, provide guidance, and manage community housing services effectively.
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Level 6
1434 Students 
3 weeks, 4 days 
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Housing officers play a vital role in managing social housing, ensuring fair access, supporting tenants, and maintaining properties. The course delivers knowledge and skills required to succeed in housing.
Modules cover responsibilities including tenant selection, income management, anti-social behaviour, property safety, and encouraging resident involvement. Learners also build competence in communication, negotiation, organisation, and stress management.
Training provides confidence in handling housing challenges effectively while developing professional expertise for career progression across local authorities, housing associations, and wider community organisations.
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Learners complete an assignment designed to evaluate their understanding of the course content. The assignment is reviewed by qualified tutors who provide personalised feedback, allowing learners to demonstrate their applied knowledge and skills.
After completing the Housing Officer Training Course assessment, you will qualify for a CPD certified certificate from One Education to showcase your achievement. The certificate is available in two formats: a PDF version for £9 or a printed hard copy delivered by post for £15.
Quality Licence Scheme Endorsed Certificate
You will also be able to order an Quality Licence Scheme endorsed certificate as proof of your new achievement.
The QLS Endorsed certificates can be ordered and get delivered to your home by post for only £119. There is an additional £10 postage charge for international students.
This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.
This course provides essential housing management knowledge, practical skills, and a CPD-accredited certificate, helping learners pursue rewarding careers in housing, community services, and social housing management.
This course is suitable for learners aged 16 and above with an interest in housing management or community services. No prior qualifications are needed. The Housing Officer Training course is recomemded for:
The Housing Officer Training course takes approximately 3 weeks and 4 days of study, with most learners completing it within 6 to 8 weeks.
Completing this Level 6 Housing Officer Training prepares learners for advanced opportunities in housing and community services, supporting progression into leadership and specialist roles.
This course is positioned at Level 6, offering professional-level training designed to align with UK housing sector expectations.
No specific prior experience is required. A good command of English, basic administration skills and an interest in housing management are sufficient.
The total learning time is 3 weeks and 4 days, with most learners expected to complete it within 6 to 8 weeks.
Yes — the training covers essential knowledge and skills for housing officer roles (tenant management, rental income, anti-social behaviour, safety) and supports career entry in housing associations or local authorities.
Yes — upon successful completion you receive a CPD-recognised certificate. While it does not replace a formal academic qualification, it demonstrates professional training and commitment to the housing sector.
Zainab Amali
📍 GB
Great coursework materials. I find there is a lot of relevant information provided to help the trainer understand the course and at the same time see the relevance to Housing officer job as a whole first instance. I am happy to have taken the course.
| Housing Officer Training | |||
| Module 1: Introduction to Social Housing | 00:15:00 | ||
| Module 2: Career Prospects of Social Housing Manager | 00:25:00 | ||
| Module 3: Tenant Selection and Tenant Management | 00:28:00 | ||
| Module 4: Managing Rental Income and Arrears | 00:24:00 | ||
| Module 5: Time Management | 00:37:00 | ||
| Module 6: Organisational Skills | 00:27:00 | ||
| Module 7: Communication Skills | 00:27:00 | ||
| Module 8: Negotiation Techniques | 00:19:00 | ||
| Module 9: Dealing with Anti-Social Behaviours | 00:39:00 | ||
| Module 10: Stress Management | 00:18:00 | ||
| Module 11: Maintenance, Safety, and Security of Social Housing | 00:32:00 | ||
| Module 12: Resident Involvement in Social Housing | 00:31:00 | ||
| Assignment | |||
| Assignment – Housing Officer Training | Unlimited | ||
| Recommended Materials | |||
| Workbook – Housing Officer Training | Unlimited | ||
| Order Your Certificate | |||
| Order Your Certificate QLS | 00:00:00 | ||
| Trustpilot Review | |||
| Trustpilot Review | 00:00:00 | ||
With a team of industry professionals producing and delivering our course content, you can be sure the skills and knowledge you learn are applicable to your career aspirations, whether that’s in management, administration or beyond.
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