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Privacy Policy

Policy Statements

One Education is dedicated to safeguarding your privacy and takes its duty for customer information security very seriously. The Privacy Statement on our website explains what information we gather, how we collect it, what we do with it, and how we protect it. Personal data is collected and processed in compliance with the data protection regulations of the jurisdictions in which we operate (for example, the United Kingdom (“UK”) and the European Union (“EU”)).

One Education urges all users of the Service, including customers, visitors, business colleagues, and other interested individuals, to read our Privacy Statement. You acknowledge and agree to be bound by this Privacy Statement by using our Service or submitting personal information to One Education in any other way, and you agree that One Education may collect, handle, transfer, use, and disclose your personal information as indicated in this Statement. You also agree to THE TERMS AND CONDITIONS OF OUR TERMS OF USE (the “Terms of Use”) by accessing any aspect of the Service. PLEASE DO NOT USE ANY OF THE SERVICES IF YOU DO NOT AGREE WITH ANY PART OF THIS PRIVACY STATEMENT OR OUR TERMS OF USE.

COLLECTION OF PERSONAL INFORMATION

Personal information (also known as personally identifiable information (PII) or personal data) is information that can be used to identify you or another individual. One Education may gather the following types of personal information during the course of our interaction with you.

Information you give us: In order to make education more accessible, we collect personal information from you as well as information we learn about you from your usage of our website. These particulars could include: (where applicable)

User Use of Personal Information

One Education utilises the above-mentioned types of personal information in a variety of ways, according to the conditions of this Privacy Statement. Unless otherwise specified, the information provided above may be used for any of the following purposes:

Sharing Your Information

When it comes to the preservation and disclosure of student information, we observe strong security protocols.

Any of the categories of personal information listed above may be disclosed to One Education personnel, consultants, affiliates, or other businesses or persons for the purpose of processing such information on our behalf in order to offer the Service to you. These disclosures may involve trusted third-party contractors who operate as “data processors” on our behalf for the purposes outlined in this Privacy Statement. We require these parties to agree to maintain the confidentiality of such information in accordance with the requirements of this Privacy Statement by establishing transfer agreements with all organisations to which we transfer data for processing in such instances. The agreements provide for the particular and limited processing of user data in order to support One Education’s activities, and they were written to meet the standards of the jurisdictions in which we operate (including the US and EU).

We may also share your information (including information about the stages of your training) with third parties with whom we have a contractual or other close relationship and who we believe offer products or services that may enhance the training we provide to you, your ability to practise or gain additional skills, or whose offering may otherwise be of interest to you, where permitted by law.

If you use our site to sign up for third-party email job alert services, we will share your personal information with the third party so that they can provide you with those services.

Furthermore, we may disclose personal information

The Area of Members/Students

All data collected during One Education  registration will be processed in accordance with this Privacy Statement. We retain all of your course information in your personal One Education student area so that you may access it whenever you want.

We recognise the need of taking extra efforts to safeguard children’s privacy and safety. As a result, children under the age of 16 will not be able to create a One Education account. As soon as we become aware of any One Education account or information created by a child under the age of 16, we will take reasonable steps to erase it.

All account information is sent over a secure connection (Secure Socket Layer-SSL) and stored in accordance with Payment Card Industry Data Security Standards through a specialised network infrastructure (Multiprotocol Label Switching-MPLS) (PCI DSS).

By clicking the “remember me” box, you will be able to stay signed in to your One Education account. When you check the box, this choice will only apply to the computer / device and browser you’re using at the time. If you don’t want to stay signed in on a particular browser, simply log out of your One Education account.

By contacting One Education support here, you can have your One Education account deleted (Please see your Rights Section for more details). 

Finally, we may allow you to upload content on the Service, such as your comments and any other information you want to make public (“User Generated Content”). If you publish User Generated Content, all of the information you provide will be available to One Education’s authorised workers and may be made public. You explicitly accept and agree that we may access User Generated Content in real-time, record it, and retain archives of it on our systems in order to utilise it in connection with the Service. We may share your review, recommendation, endorsement, or other User Generated Content publicly on the Service or other websites such as Facebook, Instagram, Google, Yelp, and other similar channels if you submit it through the Service or other websites such as Facebook, Instagram, Google, Yelp, and other similar channels.

Direct Marketing Material

We, our selected partners, or those with whom we have a contractual relationship may contact you from time to time with information about course promotions and ancillary products via channels such as email, voice, text, push notifications, internet-based ads, and other means as determined by the company. However, on every e-communication that we or our trusted partners send you, you will be given the option to indicate that you no longer wish to receive our or their direct marketing material.

While One Education is purposeful in the marketing communications it sends, some laws and regulations may deem the technologies used to interact with you to be “automatic.” You consent to receive such automated messages by accepting this Privacy Notice. Please be aware that, although being considered automated in some jurisdictions, One Education sends marketing communications based on what a member of our staff has written and determined to be relevant to you. Furthermore, we will only contact you using the phone number or communication channel that you have supplied.

Your Options Regarding Direct Marketing 

Email & Text Messages: reply STOP (or as otherwise advised) to the text message or click the “unsubscribe” link in the email. Please note that service-related mail from us, such as messages relating to your student account transactions, course lesson reminders, or information directly relating to your course, cannot be unsubscribed from.

Push Notifications: One Education provides you with the option of receiving smartphone push alerts. If you later decide you don’t want to get these notifications, you can turn them off through your mobile device’s settings.

Interest-Based Ads: Interest-based ads are online advertisements that are targeted to your expected interests based on your Internet usage of various apps and websites. Cookies and web beacons can be used to collect information to assist assess your likely interests if you are using a browser. If you have an advertising identifier on your mobile device, tablet, or streaming media device, that identification can be used to help estimate your potential interests. Please visit the “Cookies” section for your options about interest-based adverts from One Education (below).

Site Tracking & Cookies

To assist us in developing the design and layout of the websites, we use monitoring tools to monitor client traffic patterns and site usage. We are unable to collect any personal information about passengers using this programme. For a variety of purposes, we and our Service Providers employ cookies and other technologies (such as web beacons), as well as advertising identifiers. These technologies, for example, are used to make it easier to access our services by remembering you when you return, as well as to provide and analyse our services. We also apply cookies and advertising identifiers to better understand our users and their likely interests, as well as to provide and customise marketing and advertising. We want you to understand how we use these technologies, so this section discusses the many sorts of technologies we employ, what they do, and how you can control how they are used. Please see One Education’s Cookie Policy for more information on how we use cookies and other similar technologies.

Links to Third Party Websites

Only the websites that we own and control are covered by this privacy policy. It excludes connections to other websites, as well as any information gathered by the parties who own and control other websites, or their usage of cookies set by their domains when you visit them. Please be aware that each third-party organisation has its own set of policies for the use and sale of personal information, as well as the use of cookies. If you have any concerns about how your personal information will be used on other sites, or about the kind of cookies used and how they are used, you should read the relevant privacy statement and cookie policy, or contact the firm concerned if there isn’t one on the site. Any information collected by third-party websites is kept completely separate.

One Education is not responsible for the privacy practises, data collection policies and procedures, or content of such third-party sites, and you hereby release One Education from any and all claims arising out of or related to the privacy practises, data collection policies and procedures, and/or content of such third-party sites.

Third Party Advertisers

Other companies, known as third-party ad servers or ad networks, may be allowed to deliver advertisements on the Service. These third-party ad servers or ad networks utilise technologies to deliver advertisements and links from the Service directly to your device. When this happens, they acquire your device ID and IP address automatically. They may also use other technologies (such as cookies, JavaScript, or Web Beacons) to track the efficacy of their ads and to tailor the ads you see. For additional information on these third-party ad servers or ad networks’ practises, as well as instructions on how to opt-out of particular practises, you should visit their individual privacy policies. They are not covered by our Privacy Statement, and we have no control over their actions.

Information Security & User Responsibility

We take great care to guarantee that our website is secure. SSL (Secure Socket Layer) technology protects the information you send to us. SSL is the industry standard method for encrypting personal information and credit card numbers before they are sent over the Internet. Information communicated over the internet or via a mobile device, on the other hand, can never be guaranteed to be secure. We are not liable for any interception or disruption of communications over the internet, as well as any data modifications or losses. 

The security of any password, user ID, or other form of authentication used to gain access to password-protected or secure sections of the Service is the responsibility of the users of the Service. If any breach of security is detected, we may suspend your use of any of the Service without notice, pending an investigation, in order to safeguard you and your information.

International Data Transfer

If you live outside of the United Kingdom, particularly in Switzerland, the United states, or the European Economic Area (“EEA”), please be aware that One Education is a global organisation, and any information you provide to us may be transferred to and processed in the United Kingdom or other countries where we do business. Despite the fact that this may include recipients of information located in countries where your personal data may be subject to less stringent legal protection than in your country, we will protect your information in accordance with the requirements of the law in your jurisdiction and take steps to only share with third parties who provide similar protection. By using our Service, you expressly consent to the collection, processing, use, and transfer of your information as described herein. 

European Union Data Privacy Rights

If you live in the European Economic Area (EEA), the General Data Protection Regulation (GDPR) may give you specific legal protections. The right to access, correct, and delete the personal information we keep about you, in particular. Unless you request deletion of your personal data, One Education will keep your personal data for as long as you use our services, as outlined in the retention section of this Statement.

You have the following data protection rights in certain circumstances:

Please contact our data protection officer/privacy office [office_address] if you have any requests or questions about our privacy practises. In compliance with current data protection regulations, we react to any requests we receive from persons desiring to exercise their data protection rights. Additional choices regarding your information can be found in the “your choices” section of this privacy statement.

We hope that if you have a remark, question, or complaint about how we handle your personal information, you will contact us as indicated in this Statement so that we can address it. You can also file a complaint with the EU data protection authorities (each a “DPA”) about the processing of your personal data.

Legal Basis for Processing Under GDPR

The legal basis for collecting and using the personal information specified in this Privacy Statement will vary depending on the type of personal information and the context in which it is collected and used. In most cases, we will collect personal information from you in the following areas where:

Data Retention

One Education will only keep your personal information for as long as it is required to fulfil the purposes outlined in this Statement. Personal information will be retained and used to the extent necessary to comply with our legal duties (for example, if we are obliged by relevant laws to retain your data), resolve disputes, and enforce our legal agreements and policies.

As mentioned in this Statement and the Cookie Policy, One Education will also retain usage data for internal analysis purposes. Except where this data is utilised to reinforce the security or improve the functionality of the Service, or we are legally compelled to retain this data for extended periods of time, usage data is normally retained for a shorter amount of time.

Privacy of Children

One Education does not intentionally collect personal information from children under the age of 16, and the Service is not intended for minors under the age of 16.

Privacy Change Statement

Our Privacy Statement is subject to change at any moment, and any changes will be notified on this page.

COPYRIGHT © 2022 One Education

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