| Section 01: Introduction |
|
Welcome to the Course |
|
00:02:00 |
|
Who am I? |
|
00:02:00 |
|
What are You Going to Learn? |
|
00:11:00 |
| Section 02: The Tourism Industry |
|
Trends |
|
00:04:00 |
|
Different Kinds of Jobs |
|
00:11:00 |
|
Definition |
|
00:01:00 |
|
Different Tour |
|
00:01:00 |
|
Pay |
|
00:04:00 |
| Section 03: Engaging with Customer |
|
Who are Your Customers? |
|
00:05:00 |
|
Creating Great Experiences |
|
00:12:00 |
|
How I Got Hundreds of Five Star Review |
|
00:07:00 |
|
Tips & Tricks |
|
00:03:00 |
|
How to Get People Like You |
|
00:07:00 |
| Section 04: Public Speaking |
|
Easier than You Think |
|
00:02:00 |
|
Charisma |
|
00:10:00 |
|
Practical Exercise |
|
00:05:00 |
|
Tips & Tricks |
|
00:04:00 |
|
Voice Exercise |
|
00:04:00 |
| Section 05: What to Talk about on Tour |
|
What to Talk about |
|
00:15:00 |
|
How to Prepare Quickly for New Destination |
|
00:08:00 |
|
Use Your Own Interest |
|
00:01:00 |
|
Where to Find Fun Information |
|
00:02:00 |
| Section 06: Finding a Job |
|
Different Kinds of Jobs |
|
00:02:00 |
|
Different Kinds of Organisation |
|
00:04:00 |
|
Different Kinds of Tourist |
|
00:03:00 |
|
What Do You Want? |
|
00:02:00 |
|
How to Improve Your Chances of Finding a Job |
|
00:08:00 |
|
How to Create Experience |
|
00:02:00 |
|
Example Cover Letter |
|
00:03:00 |
|
Job Interviews |
|
00:09:00 |
| Section 07: Problems on the Roads |
|
Hospital and Injury |
|
00:05:00 |
|
Change of Plants |
|
00:03:00 |
|
How to Handle Customer Complains |
|
00:01:00 |
|
Bad News |
|
00:04:00 |
|
Difficult People |
|
00:05:00 |
|
Finding Your Way |
|
00:02:00 |
| Section 08: Different Destination |
|
Dealing with Languages |
|
00:05:00 |
|
Dealing with Tourism Professional |
|
00:05:00 |
|
Different Cultures |
|
00:04:00 |
|
Tips and Money |
|
00:02:00 |
|
Commissions |
|
00:04:00 |
| Section 09: Starting You Own Tourism Business |
|
Pros and Cons |
|
00:05:00 |
|
Roadmap to Success |
|
00:07:00 |
|
How I Did It |
|
00:03:00 |
|
How My Boss Did It |
|
00:03:00 |
| Section 10: Becoming a Local Guide |
|
What is the Job? |
|
00:02:00 |
|
Local Laws |
|
00:02:00 |
|
Learn Your History |
|
00:03:00 |
|
Learn by Doing |
|
00:01:00 |
|
Make Connection |
|
00:02:00 |
| Section 11: Your First Trip |
|
Checklist What to Take |
|
00:02:00 |
|
Meeting the Group |
|
00:02:00 |
|
Introducing Yourself |
|
00:02:00 |
|
First Info |
|
00:02:00 |
|
Tour Busses |
|
00:02:00 |
|
Checking into a Hotel |
|
00:02:00 |
|
Dinner |
|
00:01:00 |
|
Normal Days |
|
00:06:00 |
|
Last Day |
|
00:03:00 |
| Section 12: Crash Course in Art History |
|
Classical Culture |
|
00:06:00 |
|
Middle Ages |
|
00:06:00 |
|
Symbolism |
|
00:05:00 |
|
Renaissance |
|
00:05:00 |
|
Baroque |
|
00:09:00 |
|
Neoclassicism |
|
00:02:00 |
|
Romanticism |
|
00:02:00 |
|
From Impressionism to Now |
|
00:06:00 |
| Section 13: Creating Websites and Advertising |
|
Easy Way to Start a Website |
|
00:04:00 |
|
Search Engine Optimisation |
|
00:04:00 |
|
Booking System |
|
00:02:00 |
|
Advertising |
|
00:02:00 |
|
Review Sites |
|
00:02:00 |
| Assignment |
|
Assignment – How to Become a Tour Guide |
|
00:00:00 |