Section 01: Introduction | |||
Welcome to the Course | 00:02:00 | ||
Who am I? | 00:02:00 | ||
What are You Going to Learn? | 00:11:00 | ||
Section 02: The Tourism Industry | |||
Trends | 00:04:00 | ||
Different Kinds of Jobs | 00:11:00 | ||
Definition | 00:01:00 | ||
Different Tour | 00:01:00 | ||
Pay | 00:04:00 | ||
Section 03: Engaging with Customer | |||
Who are Your Customers? | 00:05:00 | ||
Creating Great Experiences | 00:12:00 | ||
How I Got Hundreds of Five Star Review | 00:07:00 | ||
Tips & Tricks | 00:03:00 | ||
How to Get People Like You | 00:07:00 | ||
Section 04: Public Speaking | |||
Easier than You Think | 00:02:00 | ||
Charisma | 00:10:00 | ||
Practical Exercise | 00:05:00 | ||
Tips & Tricks | 00:04:00 | ||
Voice Exercise | 00:04:00 | ||
Section 05: What to Talk about on Tour | |||
What to Talk about | 00:15:00 | ||
How to Prepare Quickly for New Destination | 00:08:00 | ||
Use Your Own Interest | 00:01:00 | ||
Where to Find Fun Information | 00:02:00 | ||
Section 06: Finding a Job | |||
Different Kinds of Jobs | 00:02:00 | ||
Different Kinds of Organisation | 00:04:00 | ||
Different Kinds of Tourist | 00:03:00 | ||
What Do You Want? | 00:02:00 | ||
How to Improve Your Chances of Finding a Job | 00:08:00 | ||
How to Create Experience | 00:02:00 | ||
Example Cover Letter | 00:03:00 | ||
Job Interviews | 00:09:00 | ||
Section 07: Problems on the Roads | |||
Hospital and Injury | 00:05:00 | ||
Change of Plants | 00:03:00 | ||
How to Handle Customer Complains | 00:01:00 | ||
Bad News | 00:04:00 | ||
Difficult People | 00:05:00 | ||
Finding Your Way | 00:02:00 | ||
Section 08: Different Destination | |||
Dealing with Languages | 00:05:00 | ||
Dealing with Tourism Professional | 00:05:00 | ||
Different Cultures | 00:04:00 | ||
Tips and Money | 00:02:00 | ||
Commissions | 00:04:00 | ||
Section 09: Starting You Own Tourism Business | |||
Pros and Cons | 00:05:00 | ||
Roadmap to Success | 00:07:00 | ||
How I Did It | 00:03:00 | ||
How My Boss Did It | 00:03:00 | ||
Section 10: Becoming a Local Guide | |||
What is the Job? | 00:02:00 | ||
Local Laws | 00:02:00 | ||
Learn Your History | 00:03:00 | ||
Learn by Doing | 00:01:00 | ||
Make Connection | 00:02:00 | ||
Section 11: Your First Trip | |||
Checklist What to Take | 00:02:00 | ||
Meeting the Group | 00:02:00 | ||
Introducing Yourself | 00:02:00 | ||
First Info | 00:02:00 | ||
Tour Busses | 00:02:00 | ||
Checking into a Hotel | 00:02:00 | ||
Dinner | 00:01:00 | ||
Normal Days | 00:06:00 | ||
Last Day | 00:03:00 | ||
Section 12: Crash Course in Art History | |||
Classical Culture | 00:06:00 | ||
Middle Ages | 00:06:00 | ||
Symbolism | 00:05:00 | ||
Renaissance | 00:05:00 | ||
Baroque | 00:09:00 | ||
Neoclassicism | 00:02:00 | ||
Romanticism | 00:02:00 | ||
From Impressionism to Now | 00:06:00 | ||
Section 13: Creating Websites and Advertising | |||
Easy Way to Start a Website | 00:04:00 | ||
Search Engine Optimisation | 00:04:00 | ||
Booking System | 00:02:00 | ||
Advertising | 00:02:00 | ||
Review Sites | 00:02:00 | ||
Assignment | |||
Assignment – How to Become a Tour Guide | 00:00:00 |
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