IT Helpdesk Administrator Training
IT Helpdesk Administrator Training
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Intermediate
4 Students -
3 hours, 51 minutes
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Course Overview
Become a trained professional from the safety and comfort of your own home by taking IT Helpdesk Administrator Training . Whatever your situation and requirements, One Education can supply you with professional teaching, gained from industry experts, and brought to you for a great price with a limited-time discount.
One Education has been proud to produce an extensive range of best-selling courses, and IT Helpdesk Administrator Training is one of our best offerings. It is crafted specially to promote easy learning at any location with an online device. Each topic has been separated into digestible portions that can be memorised and understood in the minimum of time.
Teaching and training are more than just a job for the staff at One Education; we take pride in employing those who share our vision for e-learning and its importance in today’s society. To prove this, all learning materials for each course are available for at least one year after the initial purchase.
All of our tutors and IT help desk personnel are available to answer any questions regarding your training or any technical difficulties.
By completing IT Helpdesk Administrator Training, you will have automatically earnt an e-certificate that is industry-recognised and will be a great addition to your competencies on your CV.
Whatever your reason for studying IT Helpdesk Administrator Training, make the most of this opportunity from One Education and excel in your chosen field.
Please be aware that there are no hidden fees, no sudden exam charges, and no other kind of unexpected payments. All costs will be made very clear before you even attempt to sign up.
Course design
The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.
You are taught through a combination of
- Video lessons
- Online study materials
Will I receive a certificate of completion?
Upon successful completion, you will qualify for the UK and internationally-recognised CPD accredited certification. You can choose to make your achievement formal by obtaining your PDF Certificate at the cost of £9 and Hard Copy Certificate for £15.
Why study this course
It doesn’t matter if you are an aspiring professional or absolute beginner; this course will enhance your expertise and boost your CV with critical skills and an accredited certification attesting to your knowledge.
The IT Helpdesk Administrator Training is fully available to anyone, and no previous qualifications are needed to enrol. All One Education needs to know is that you are eager to learn and are over 16.
Course Curriculum
| Prepare Virtual Test Lab | |||
| Install Hyper-V on Local System | 00:02:00 | ||
| Create Virtual Machine (VM) | 00:02:00 | ||
| Download Free Evaluation Windows 10 Image | 00:02:00 | ||
| Installing Windows OS With Multiple Media7 lectures | |||
| Installing Windows 10 | 00:06:00 | ||
| Make USB Bootable with GUI Tool | 00:07:00 | ||
| Make USB Bootable with Command (CLI Tool) | 00:05:00 | ||
| Access Boot Menu | 00:03:00 | ||
| Hyper-V Interface Overview | 00:05:00 | ||
| Increase Disk and Memory of Virtual Machine | 00:07:00 | ||
| Use of Snapshot (Time Saving) | 00:03:00 | ||
| System Troubleshooting without Reboot6 lectures | |||
| Fix Stuck Windows Service | 00:11:00 | ||
| Fix ‘Not Responding’ Application or Desktop Error | 00:03:00 | ||
| Logoff Another User from Local System | 00:03:00 | ||
| Logoff user Remotely through PowerShell | 00:02:00 | ||
| Delay in Replication of Assigned Permission on Client | 00:03:00 | ||
| Fix Domain Trust issue without Re-joining & Reboot | 00:05:00 | ||
| Optimize System Performance (Fix Slowness Issue) | |||
| Monitor CPU, Memory & HDD Utilization (Task Manager & Resource Monitor) | 00:06:00 | ||
| Find & Kill High Utilization Process | 00:02:00 | ||
| Check Recently System Uptime and Reboot | 00:03:00 | ||
| Uninstall Unwanted Applications | 00:03:00 | ||
| Run Disk Cleanup (Remove Not Required System Files) | 00:06:00 | ||
| Deep Cleaning Through TreeSize Free Tool | 00:06:00 | ||
| Disable Startup Applications (Speed Up Booting Time) | 00:02:00 | ||
| Disable Unwanted Startup Services (MSCONFIG) | 00:03:00 | ||
| Active Directory Server Setup (Optional)8 lectures | |||
| Create Virtual Machine for Server 2019 | 00:02:00 | ||
| Install Windows Server 2019 | 00:03:00 | ||
| Rename System Name | 00:02:00 | ||
| Server Manager Introduction | 00:02:00 | ||
| Install Active Directory Role | 00:03:00 | ||
| Promote Active Directory Domain Controller | 00:06:00 | ||
| Set Static IP Address | 00:02:00 | ||
| Active Directory Introduction | |||
| Active Directory Users and Computers (ADUC) | 00:04:00 | ||
| Active Directory Administrative Center (ADAC) | 00:03:00 | ||
| Create Active Directory User | 00:06:00 | ||
| Join System in Active Directory Domain | 00:04:00 | ||
| Computer Account Introduction & Solution | 00:05:00 | ||
| Info about Default Quota for Rejoining System | 00:02:00 | ||
| Check Password Expiration and Account Status | 00:02:00 | ||
| File System Related Troubleshooting | |||
| Recycle Bin Settings | 00:02:00 | ||
| Cleanup Recycle Bin Data of Multiple Users Profile (Advance) | 00:08:00 | ||
| Close Locked Open Files on File Server | 00:06:00 | ||
| How To Fix Filename Is Too Long Issue | 00:04:00 | ||
| Useful Tricks for System Troubleshooting | |||
| Configure Auto-Login setting on Windows | 00:03:00 | ||
| Execute Application in System Account Context | 00:05:00 | ||
| Execute Commands on Remote System | 00:03:00 | ||
| Windows 11 Command line Administration9 lectures | |||
| Install New Windows 11 Virtually in Hyper-V | 00:07:00 | ||
| Introduction of Available Command line Tools | 00:04:00 | ||
| Part-1 : Get Installed App Details Through Commands | 00:07:00 | ||
| Part-2 : Get Installed App Details Through Commands | 00:06:00 | ||
| Silently Install MSI based App on the Local System | 00:08:00 | ||
| Silently Install MSI based App on Multiple Remote System | 00:07:00 | ||
| Silently Uninstall MSI based App from Local System | 00:04:00 | ||
| Silently Uninstall MSI App Remotely from Multiple Systems | 00:05:00 | ||
| Network Related Troubleshooting | 00:06:00 | ||
| Order Your Certificate | |||
| Order Your Certificate Now | 00:00:00 | ||
Important Links
With a team of industry professionals producing and delivering our course content, you can be sure the skills and knowledge you learn are applicable to your career aspirations, whether that’s in management, administration or beyond.
