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Overview

If you’re an aspiring entrepreneur or business leader, our NCFE Level 2 Certificate in Principles of Business Administration is a great place to get yourself started. This qualification will prepare you for the next steps in business administration, building your confidence to become the best you can be.

The NCFE Level 2 Certificate in Principles of Business Administration is your one way stop to success. It is regulated by Ofqual, a leading regulatory body in the UK, ensuring that you receive quality education and gain valuable experiences. Trust us with your development, and let us guide you through administrative services, employer organisations, and everything crucial to take yourself to the next step. We will do our utmost best to help you develop solid communication and critical thinking skills, which will undoubtedly help you in various contexts.

The NCFE Level 2 Certificate in Principles of Business Administration will be your best friend throughout your learning journey. Grasp in-depth knowledge of business administration from the very best, and equip yourself with a valuable certificate to climb your way up the corporate ladder.

So, enrol immediately and show the business world what you’ve got!

The fee of the Exam is excluded from the subscription, so you have to buy the exam for this course.

Learning Outcomes

  • Understand the fundamental principles of providing administrative services.
  • Know about crucial principles of business document production and information management.
  • Get extensive communication skills in the business environment.
  • Develop firm confidence.
  • Obtain remarkable critical thinking abilities.
  • Learn how to develop working relationships with colleagues and much more.

Guided Learning Hours

The Guided Learning Hours is an estimate of the number of hours a learner will reasonably be likely to spend in preparation, study or any other form of participation in education or training, including assessment, which takes place as directed by – but not under the immediate guidance or supervision of – a lecturer, supervisor, Tutor or other appropriate providers of education or training.

Guided Learning Hours for this qualification is 155 hours.

Total Qualification Time

Total Qualification Time is the number of notional hours, which represents an estimate of the total amount of time that could reasonably be expected to be required for a learner to achieve and demonstrate the achievement of the level of attainment necessary for the award of a qualification.

The Total Qualification Time for this qualification is 170 hours.

Method of Assessment

The NCFE Level 2 Certificate in Principles of Business Administration is internally assessed and externally moderated.

Learners must create a portfolio of evidence generated from appropriate assessment tasks, which demonstrates achievement of all the learning outcomes associated with each unit. Upon completing each unit, learners must declare that the work produced is their own, and the Assessor will countersign this. 

Internally assessed work will be completed by the learner following the qualification specification.

Who is this course for?

  • Individuals who wish to learn the vital skills needed in a business setting
  • Individuals who want to prepare themselves for a career in business
  • Individuals who wish to obtain an education at a higher level

Requirements

This Business Administration qualification is designed for learners aged 19 and above. 

There are no specific recommended prior learning requirements for this qualification. However, learners may find it helpful if they’ve already achieved a Level 1 qualification.

Career Path

This qualification can lead you to a successful career in business administration and help you get further higher education qualifications.

FREQUENTLY ASKED QUESTIONS

To learn about what each qualification means, please check out this file.

To learn about the differences between Award, Diploma and Certificate, please read this file.

After enrolling, you will receive your log in details for our learning platform. Here you will find the resources, guidance, assignments and tips you need to succeed with your studies. You will get dedicated support from a student mentor who will provide you with the tips and guidance throughout the course. The mentor will guide you in understanding the guidance, learning outcomes and assessment criteria for the course and will also suggest additional study materials so that you can study the topics thoroughly. You will have a clear understanding of the requirements of each unit for getting qualified. You can contact with the mentor through email any time. After submitting all the assignments, you will get detailed feedback from our qualified assessor, if needed. It will help you prepare in the best possible way and find out any flaws that can prevent you getting qualified.

Yes, all the costs are included in the price. However, you may have to pay some extra for certain condition and qualification.

Yes. As well as being accredited by an industry leading Institute, your course is also regulated and approved by Ofqual, the governing body for Qualifications in the UK. This means you can study any of our courses safe in the knowledge that upon completion of your studies you will receive a certificate of your educational achievement which will be recognised globally.

To learn about the difference between CPD course and Regulated Qualification, please read this file.

UCAS points (also known as UCAS Tariff points) are a way of measuring the relative value of all post-16 qualifications in the UK.

Course Curriculum

Unit 1: Principles of Providing Administrative Services
Support Materials
1. Different Types of Meetings 00:00:00
2. Providing Administrative Support for Meetings 00:00:00
3. Steps Involved in Organising a Meeting 00:00:00
4. Different Types of Business Travel and Accommodation 00:00:00
5. Confirming Instructions and Requirements and Keeping Records for business Travel and Accommodation 00:00:00
6. Features of Hard Copy and Electronic Diary Systems 00:00:00
7. Managing a Diary System 00:00:00
8. Importance of Obtaining Correct Information When Making Diary Entries 00:00:00
9. Different Types of Office Equipment and Their Uses 00:00:00
10. Using Office Equipments Effectively 00:00:00
11. Types of Mail Services Used in Business Organisations 00:00:00
12. Customer Service in a Business Environment 00:00:00
Assignment
Unit Info and Assessment Criteria 00:00:00
Unit 2: Principles of Business Document Production and Information Management
Support Materials
The Essential Requirements of Business Documents 00:00:00
The Distribution of Business Documents 00:00:00
Managing Information in Business Organisations 00:00:00
Different Types of Information Communication Technology 00:00:00
Different Types of Business Documents 00:00:00
Checking the Accuracy of Business Documents 00:00:00
Unit 3: Understand Communication in a Business Environment
Support Materials
The Importance of Using Correct Grammar 00:00:00
Non-Verbal Communication 00:00:00
Communication Requirements of Different Audiences 00:00:00
Communication Methods in a Business Environment 00:00:00
Unit 4: Understand Employer Organisations
Support Materials
1. Differences Between the Private Sector, Public Sector and Voluntary Sector 00:00:00
2. Different Organisational Structures 00:00:00
3. Features of Different Types of Legal Structures for Organisations 00:00:00
4. Internal and External Influences on Organisations 00:00:00
5. Analysing Organisational Environment 00:00:00
6. Organisational Change 00:00:00
Unit 5: Understand How to Develop Working Relationships With Colleagues
Support Materials
1. Effective Team Work 00:00:00
2. Feedback Communication 00:00:00
3. Conflict Management Techniques to Resolve Team Conflicts 00:00:00
4. How to be a Buddy to a Colleague 00:00:00
5. Techniques to Establish Rapport with a Buddy 00:00:00
Unit 19: Principles of Marketing Theory
Support Materials
1. Market Segmentation Importance of Defining and Difference between Market Segments and Customer Classifications 00:00:00
2. Cluster Customers With Similar Characteristics 00:00:00
3. How a Range of Products May Appeal to Different Market Segments 00:00:00
4. Valid and Reliable Marketing Data to Segmenting the Market 00:00:00
5. Marketing Data Collection Methods 00:00:00
6. Customer Relationship Management (Crm) Activities and Systems 00:00:00
7. Role of Marketing in Enhancing the Sale of Products and or Services 00:00:00
8. Significance of Customer Loyalty to the Achievement of Marketing Objectives 00:00:00
9. Marketing Key Performance Indicators and Factors of Assessing the Cost and Value of Marketing Activities 00:00:00
10. Significance of Brand and Reputation to Sales Performance 00:00:00
11. Scope and Purpose of Socially Responsible Marketing 00:00:00
12. Importance of Involving Stakeholders in Socially Responsible Marketing Activities 00:00:00
13. How Core Values Are Expressed Through Coherent Branding and Chosen Communication Methods 00:00:00
14. The Requirements of Socially Responsible Marketing Campaigns 00:00:00
Assignment
Principles of Marketing Theory (D5029928) 00:00:00
Unit 20: Principles of Digital Marketing
Support Materials
1. Introduction to Digital Marketing 00:00:00
2. Digital Marketing Strengths and Weaknesses 00:00:00
3. Legal Requirements and Digital Marketing 00:00:00
4. SEO Pros and Cons 00:00:00
5. Internet Facilities for Targeted Information 00:00:00
6. Digital Marketing Devices and Messages 00:00:00
7. CRM System and Digital Technologies 00:00:00
8. Tailoring Messages and the Potential for Marketing to Social Network 00:00:00
Additional Support Materials
Features and Benefits 00:00:00
Learner’s Evidence Tracking Log 00:00:00
Submit Your Assignments – NCFE Level 2 Certificate in Principles of Business Administration
Submit Your Assignments – NCFE Level 2 Certificate in Principles of Business Administration 00:00:00
Resubmit Your Assignments – NCFE Level 2 Certificate in Principles of Business Administration
Resubmit Your Assignments – NCFE Level 2 Certificate in Principles of Business Administration 00:00:00

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