| Induction Form | |||
| Induction Form | 00:05:00 | ||
| Registration Entry Form | |||
| Registration Entry Form | 00:05:00 | ||
| Unit 01 Principles of Business (L/507/4329) | |||
| Support Materials | |||
| 1. Different Business Markets and the Nature of Interactions Between Businesses | 00:00:00 | ||
| 2. Shaping an Organisation’s Goal | 00:00:00 | ||
| 3. Legal Obligations of a Business | 00:00:00 | ||
| 4. Business Innovation Models and Sources of Support and Guidance | 00:00:00 | ||
| 5. New Product or Service Development Process and Benefits, Risks and Implications of Innovation | 00:00:00 | ||
| 6. Financial Management | 00:00:00 | ||
| 7. Business Budgeting | 00:00:00 | ||
| 8. Principles of Marketing and Sales Process | 00:00:00 | ||
| 9. Market Research and Brand Value | 00:00:00 | ||
| 10. Relationship Between Sales and Marketing | 00:00:00 | ||
| Assignment | 00:00:00 | ||
| Unit 02 Principles of Business Communication and Information (T/507/5779) | |||
| Support Materials | |||
| 1. Negotiation in a Business Environment | 00:00:00 | ||
| 2. Different Types of Presentation and Their Requirements | 00:00:00 | ||
| 3. Use of Different Presentation Media | 00:00:00 | ||
| 4. Delivering a Presentation | 00:00:00 | ||
| 5. How to Collect and Use Feedback on a Presentation | 00:00:00 | ||
| 6. Creating Bespoke Business Documents | 00:00:00 | ||
| 7. Information Systems in a Business Environment | 00:00:00 | ||
| 8. Communication Needs of Internal and External Stakeholders | 00:00:00 | ||
| 9. Different Communication Models That Support Administration | 00:00:00 | ||
| 10. The Effectiveness of Different Communication Systems | 00:00:00 | ||
| 11. Factors That Affect the Choice of Communication Media | 00:00:00 | ||
| 12. Importance of Good Grammar, Sentence Structure, Punctuation, Spelling and Conventions in Business Communications | 00:00:00 | ||
| 13. Significant Factors in Planning and Structuring Different Communication Media | 00:00:00 | ||
| 14. Ways of Overcoming Barriers to Communication | 00:00:00 | ||
| 15. Use of Communication Theories and Body Language | 00:00:00 | ||
| 16. Proof-Reading Techniques for Business Communications | 00:00:00 | ||
| Assignment | 00:00:00 | ||
| Unit 03 Principles of Administration (M/507/5781) | |||
| Support Materials | |||
| 1. Legal Requirements Relating to the Management of Office Facilities | 00:00:00 | ||
| 2. Typical Services Provided by Office Facility | 00:00:00 | ||
| 3. How to Establish Office Management Procedure | 00:00:00 | ||
| 4. How to Manage Office Resources | 00:00:00 | ||
| 5. Monitoring and Managing Work Flows | 00:00:00 | ||
| 6. Typical Support and Welfare Facilities for Office Workers | 00:00:00 | ||
| 7. Legal Obligations of the Employer for Health and Safety in the Workplace | 00:00:00 | ||
| 8. An Individual’s Responsibilities for Health and Safety in the Workplace | 00:00:00 | ||
| 9. Workplace Emergency | 00:00:00 | ||
| 10. Purpose of Meeting Minutes | 00:00:00 | ||
| 11. Legal Requirement of Minutes | 00:00:00 | ||
| 12. What Should and Should not be Included in Meeting Minutes | 00:00:00 | ||
| 13. Taking and Structuring Notes | 00:00:00 | ||
| 14. Features and Purpose of Formal and Informal Meeting | 00:00:00 | ||
| 15. Key Aspects of the Chairman’s Role and Responsibilities | 00:00:00 | ||
| 16. Different Roles in a Business Meeting | 00:00:00 | ||
| 17. Meeting Facilitation | 00:00:00 | ||
| 18. Information Requirements of a Meeting Before, During and After a Meeting | 00:00:00 | ||
| 19. Use of Targets and Budgets to Manage Workloads | 00:00:00 | ||
| 20. Task Allocation | 00:00:00 | ||
| 21. Quality Management Techniques | 00:00:00 | ||
| 22. Techniques for Identifying the Need for Improvements in Team Outputs and Standards | 00:00:00 | ||
| 23. Purpose and Features of Different Types of Business Events | 00:00:00 | ||
| 24. How to Plan an Event | 00:00:00 | ||
| 25. Information Resources for an Event | 00:00:00 | ||
| Assignment | 00:00:00 | ||
| Unit 04 Understand the Development and Implementation of an Information System (L/507/4332) | |||
| Support Materials | |||
| 1. Types of Information to be Managed by a System | 00:00:00 | ||
| 2. Design and Implementation of an Information System | 00:00:00 | ||
| 3. How the Intended Use of Reports Affects the Choice of Format and Language | 00:00:00 | ||
| 4. Techniques to Validate the Reliability of Information | 00:00:00 | ||
| 5. The Potential Consequences of Breaches of Confidentiality | 00:00:00 | ||
| Assignment | 00:00:00 | ||
| Unit 06 Understand How to Develop and Deliver a Presentation (T/507/4339) | |||
| Support Materials | |||
| 1. Best Practice in Developing Presentations | 00:00:00 | ||
| 2. The Factors to Be Taken Into Account in Developing a Presentation | 00:00:00 | ||
| 3. The Advantages and Limitations of Different Communication Media | 00:00:00 | ||
| 4. How the Type and Size of the Audience Affects the Delivery of a Presentation | 00:00:00 | ||
| 5. The Factors to Be Taken Into Account in Developing Contingency Plans When Delivering Presentations | 00:00:00 | ||
| 6. Voice Projection and Timing Techniques | 00:00:00 | ||
| 7. The Factors to Be Taken Into Account in Responding to Questions From an Audience | 00:00:00 | ||
| 8. Different Methods for Evaluating the Effectiveness of a Presentation | 00:00:00 | ||
| Assignment | 00:00:00 | ||
| Unit 08 Understand How to Use Business Data and Bespoke Business Documents | |||
| Support Materials | |||
| 1. The Uses and Limitations of Primary and Secondary Data | 00:00:00 | ||
| 2. Issues Relating to the Validity and Reliability of Data and Its Analysis | 00:00:00 | ||
| 3. The Risks Attached to Making Judgments Based on Limited or | 00:00:00 | ||
| 4. How to Create Bespoke Business Documents | 00:00:00 | ||
| Assignment | 00:00:00 | ||
| Unit 09 Understand Equality, Diversity and Inclusion in the Workplace | |||
| Support Materials | |||
| 1. Equality, Diversity and Inclusion | 00:00:00 | ||
| 2. The Impact of Equality, Diversity and Inclusion Across Aspects of Organisational Policy | 00:00:00 | ||
| 3. The Potential Consequences of Breaches of Equality Legislation | 00:00:00 | ||
| 4. Nominated Responsibilities within an Organisation for Equality, Diversity and Inclusion | 00:00:00 | ||
| 5. Different Forms of Discrimination and Harassment | 00:00:00 | ||
| 6. Characteristics and Importance of Behaviour That Supports Workplace Equality, Diversity and Inclusion | 00:00:00 | ||
| Assignment | 00:00:00 | ||
| Assignment Submission Guideline | |||
| Assignment Submission Guideline | 00:00:00 | ||
| Submit Your Assignments – NCFE Level 3 Certificate in Principles of Business Administration | |||
| Submit Your Assignments – NCFE Level 3 Certificate in Principles of Business Administration | 00:00:00 | ||
| Resubmit Your Assignments – NCFE Level 3 Certificate in Principles of Business Administration | |||
| Resubmit Your Assignments – NCFE Level 3 Certificate in Principles of Business Administration | 00:00:00 | ||
| End of Course Questionnaire | |||
| End of Course Questionnaire | 00:00:00 | ||