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Operational Manager Training Course

Operational Manager Training Course builds leadership, planning, and performance management skills. Learn to oversee teams, improve productivity, manage resources, and support organisational success through effective decision-making, communication, and continuous development.

Operational Manager Training Course
cpdacree aoth ukrlp 24hs fullonline 14days

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Overview

Develop your business acumen by learning the day-to-day operations of business management with the Operational Manager Training Course.

In this detailed training course you learn; the best practices for planning and implementing business practices that improve efficiency, productivity and commercial success across all business ops.

The Operational Manager Training Course covers everything from; planning and optimising resources, materials, processes and human capability to achieve predetermined business objectives.

Highlights  of  The Operational Manager Training Course:

  • Learn the roles and responsibilities of an Operations Manager
  • Develop effective process management techniques and strategies
  • Learn the importance of efficient supply chains
  • Understand how to oversee procurement operations
  • Gain an understanding of advanced project management
  • Learn how to take stock and manage inventory
  • Enhance your communication skills
  • Grow your planning and mapping skills.

Course design

The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.

You are taught through a combination of

  • Video lessons
  • Online study materials
  • Mock exams
  • Multiple-choice assessment

How is the course assessed?

To complete the course, you must pass an automated, multiple-choice assessment. The assessment is delivered through our online learning platform. You will receive the results of your assessment immediately upon completion.

Will I receive a certificate of completion?

Upon successful completion, you will qualify for the UK and internationally-recognised certification, and you can choose to make your achievement formal by obtaining your PDF Certificate at £9 and Hardcopy Certificate for £15.

Why study this course

Whether you’re an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills and an accredited qualification attesting to your knowledge.

The Operational Manager Training Course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.

Course Curriculum

Module 01: Operations Management
Designing Your Organisational Structure 00:30:00
Introduction to Operations Management 00:15:00
Understanding Financial Terms 00:30:00
Getting the Right People in Place 00:15:00
Getting Your Product Together 00:15:00
Building a Corporate Brand 00:30:00
Marketing Your Product 01:00:00
Selling Your Product 00:15:00
Planning for the Future 00:15:00
Goal Setting 00:30:00
Succession Planning 101 00:15:00
Managing Your Money 00:15:00
Ethics 00:15:00
Building a Strong Customer Care Team 00:15:00
Training Employees for Success 00:15:00
Leadership Essentials 00:15:00
Module 02: Process Management
The Fundamentals of Business Process Management 00:30:00
Defining Business Process Management 00:30:00
The Business Process Life Cycle 00:15:00
The Vision Phase 00:15:00
The Design Phase 01:00:00
The Modeling Phase 00:30:00
The Execution Phase 01:00:00
The Monitoring Phase 00:30:00
The Optimising Phase 01:00:00
Module 03: Supply Chain Management
Supply Chain Management 00:40:00
Module 04: Gap Analysis
What is the Gap Analysis? 00:30:00
The Gap Analysis Process 00:30:00
Supporting Tools 00:30:00
Creating a Gap Analysis Report 00:15:00
Understanding Lean 00:30:00
The Toyota Production System 00:30:00
The Toyota Production System House 00:15:00
The Five Critical Improvement Concepts 00:15:00
Understanding Value with the Kano Model 00:15:00
Types of Waste 00:15:00
Creating a Lean Enterprise 00:15:00
The Plan, Do, Study, Act (PDSA) Cycle 00:15:00
Using the R-DMAIC-S Model 00:15:00
Lean Thinking Tools 00:15:00
Kaizen Events 00:00:00
Data Gathering and Mapping 00:30:00
A Plan to Take Home 00:15:00
Defining Continuous Improvement 00:15:00
Stage One – Identify Areas For Improvement 00:15:00
Stage Two – Create a Plan for Improvement 00:15:00
Stage Three – Implement the Changes 00:15:00
Stage Four – Review the Impact 00:15:00
Module 05: Planning and Sourcing Operations
Planning and Sourcing Operations 00:35:00
Module 06: Purchasing and Procurement Management
Purchasing and Procurement Management 01:00:00
Module 07: Six Sigma Basics
Six Sigma 01:00:00
Module 08: Inventory Management
What is Inventory? 00:30:00
Types of Inventory 00:15:00
Key Players 00:30:00
Setting up the Warehouse 00:15:00
What Makes a Good Inventory Management System? 00:15:00
The Warehouse Inventory Cycle 00:15:00
Identifying Demand 00:15:00
The Receiving Process 00:15:00
Validating Inventory 00:15:00
The Put-Away Process 00:15:00
Maintaining Inventory Accuracy 00:30:00
The Outbound Process 00:30:00
Industry Trends 00:15:00
Module 09: Project Management
Project Management 00:40:00
Module 10: Quality Management
Concept of Quality FREE 00:18:00
Key Terms 00:23:00
Categories 00:21:00
Customer Input 00:11:00
Plan Quality 00:08:00
Design of Experiments 00:07:00
Quality Control 00:11:00
Control Charts 00:11:00
Sampling 00:11:00
Six Sigma 00:08:00
Next steps 00:01:00
The 6 Six Sigma Challenges 00:06:00
Module 11: Risk Assessment and Management
Risk Assessment and Management 00:15:00
Mock Exam
Mock Exam – Operational Manager Training Course 00:20:00
Final Exam
Final Exam – Operational Manager Training Course 00:20:00
Operational Manager Training Course
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