Operational Manager Training Course
Overview
Develop your business acumen by learning the day-to-day operations of business management with the Operational Manager Training Course.
In this detailed training course you learn; the best practices for planning and implementing business practices that improve efficiency, productivity and commercial success across all business ops.
The Operational Manager Training Course covers everything from; planning and optimising resources, materials, processes and human capability to achieve predetermined business objectives.
Highlights
- Learn the roles and responsibilities of an Operations Manager
- Develop effective process management techniques and strategies
- Learn the importance of efficient supply chains
- Understand how to oversee procurement operations
- Gain an understanding of advanced project management
- Learn how to take stock and manage inventory
- Enhance your communication skills
- Grow your planning and mapping skills.
Course design
The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.
You are taught through a combination of
- Video lessons
- Online study materials
- Mock exams
- Multiple-choice assessment
How is the course assessed?
To complete the course, you must pass an automated, multiple-choice assessment. The assessment is delivered through our online learning platform. You will receive the results of your assessment immediately upon completion.
Will I receive a certificate of completion?
Upon successful completion, you will qualify for the UK and internationally-recognized professional qualification, and you can choose to make your achievement formal by obtaining your PDF Certificate at £9 and Hardcopy Certificate for £15.
Why study this course
Whether you’re an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills and an accredited qualification attesting to your knowledge.
The Operational Manager Training Course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.
Course Curriculum
| Module 01: Operations Management | |||
| Designing Your Organisational Structure | 00:30:00 | ||
| Introduction to Operations Management | 00:15:00 | ||
| Understanding Financial Terms | 00:30:00 | ||
| Getting the Right People in Place | 00:15:00 | ||
| Getting Your Product Together | 00:15:00 | ||
| Building a Corporate Brand | 00:30:00 | ||
| Marketing Your Product | 01:00:00 | ||
| Selling Your Product | 00:15:00 | ||
| Planning for the Future | 00:15:00 | ||
| Goal Setting | 00:30:00 | ||
| Succession Planning 101 | 00:15:00 | ||
| Managing Your Money | 00:15:00 | ||
| Ethics | 00:15:00 | ||
| Building a Strong Customer Care Team | 00:15:00 | ||
| Training Employees for Success | 00:15:00 | ||
| Leadership Essentials | 00:15:00 | ||
| Module 02: Process Management | |||
| The Fundamentals of Business Process Management | 00:30:00 | ||
| Defining Business Process Management | 00:30:00 | ||
| The Business Process Life Cycle | 00:15:00 | ||
| The Vision Phase | 00:15:00 | ||
| The Design Phase | 01:00:00 | ||
| The Modeling Phase | 00:30:00 | ||
| The Execution Phase | 01:00:00 | ||
| The Monitoring Phase | 00:30:00 | ||
| The Optimising Phase | 01:00:00 | ||
| Module 03: Supply Chain Management | |||
| Supply Chain Management | 00:40:00 | ||
| Module 04: Gap Analysis | |||
| What is the Gap Analysis? | 00:30:00 | ||
| The Gap Analysis Process | 00:30:00 | ||
| Supporting Tools | 00:30:00 | ||
| Creating a Gap Analysis Report | 00:15:00 | ||
| Understanding Lean | 00:30:00 | ||
| The Toyota Production System | 00:30:00 | ||
| The Toyota Production System House | 00:15:00 | ||
| The Five Critical Improvement Concepts | 00:15:00 | ||
| Understanding Value with the Kano Model | 00:15:00 | ||
| Types of Waste | 00:15:00 | ||
| Creating a Lean Enterprise | 00:15:00 | ||
| The Plan, Do, Study, Act (PDSA) Cycle | 00:15:00 | ||
| Using the R-DMAIC-S Model | 00:15:00 | ||
| Lean Thinking Tools | 00:15:00 | ||
| Kaizen Events | 00:00:00 | ||
| Data Gathering and Mapping | 00:30:00 | ||
| A Plan to Take Home | 00:15:00 | ||
| Defining Continuous Improvement | 00:15:00 | ||
| Stage One – Identify Areas For Improvement | 00:15:00 | ||
| Stage Two – Create a Plan for Improvement | 00:15:00 | ||
| Stage Three – Implement the Changes | 00:15:00 | ||
| Stage Four – Review the Impact | 00:15:00 | ||
| Module 05: Planning and Sourcing Operations | |||
| Planning and Sourcing Operations | 00:35:00 | ||
| Module 06: Purchasing and Procurement Management | |||
| Purchasing and Procurement Management | 01:40:00 | ||
| Module 07: Six Sigma Basics | |||
| Six Sigma | 01:00:00 | ||
| Module 08: Inventory Management | |||
| What is Inventory? | 00:30:00 | ||
| Types of Inventory | 00:15:00 | ||
| Key Players | 00:30:00 | ||
| Setting up the Warehouse | 00:15:00 | ||
| What Makes a Good Inventory Management System? | 00:15:00 | ||
| The Warehouse Inventory Cycle | 00:15:00 | ||
| Identifying Demand | 00:15:00 | ||
| The Receiving Process | 00:15:00 | ||
| Validating Inventory | 00:15:00 | ||
| The Put-Away Process | 00:15:00 | ||
| Maintaining Inventory Accuracy | 00:30:00 | ||
| The Outbound Process | 00:30:00 | ||
| Industry Trends | 00:15:00 | ||
| Module 09: Project Management | |||
| Project Management | 00:40:00 | ||
| Module 10: Quality Management | |||
| Concept of Quality | FREE | 00:18:00 | |
| Key Terms | 00:23:00 | ||
| Categories | 00:21:00 | ||
| Customer Input | 00:11:00 | ||
| Plan Quality | 00:08:00 | ||
| Design of Experiments | 00:07:00 | ||
| Quality Control | 00:11:00 | ||
| Control Charts | 00:11:00 | ||
| Sampling | 00:11:00 | ||
| Six Sigma | 00:08:00 | ||
| Next steps | 00:01:00 | ||
| The 6 Six Sigma Challenges | 00:06:00 | ||
| Module 11: Risk Assessment and Management | |||
| Risk Assessment and Management | 00:15:00 | ||
| Mock Exam | |||
| Mock Exam – Operational Manager Training Course | 00:20:00 | ||
| Final Exam | |||
| Final Exam – Operational Manager Training Course | 00:20:00 | ||
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