Operational Manager Training Course

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For Business

Operational Manager Training Course

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*Certification Fee Applicable

1 Year Access
Level 5
22 Students
1 day, 5 hours

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Overview

Develop your business acumen by learning the day-to-day operations of business management with the Operational Manager Training Course.

In this detailed training course you learn; the best practices for planning and implementing business practices that improve efficiency, productivity and commercial success across all business ops.

The Operational Manager Training Course covers everything from; planning and optimising resources, materials, processes and human capability to achieve predetermined business objectives.

Highlights of The Operational Manager Training Course:

Learn the roles and responsibilities of an Operations Manager
Develop effective process management techniques and strategies
Learn the importance of efficient supply chains
Understand how to oversee procurement operations
Gain an understanding of advanced project management
Learn how to take stock and manage inventory
Enhance your communication skills
Grow your planning and mapping skills.

Course design

The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.

You are taught through a combination of

Video lessons
Online study materials
Mock exams
Multiple-choice assessment

How is the course assessed?

To complete the course, you must pass an automated, multiple-choice assessment. The assessment is delivered through our online learning platform. You will receive the results of your assessment immediately upon completion.

Will I receive a certificate of completion?

Upon successful completion, you will qualify for the UK and internationally-recognised certification, and you can choose to make your achievement formal by obtaining your PDF Certificate at £9 and Hardcopy Certificate for £15.

Why study this course

Whether you’re an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills and an accredited qualification attesting to your knowledge.

The Operational Manager Training Course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.

Course Curriculum

Module 01: Operations Management
	Designing Your Organisational Structure		00:30:00
	Introduction to Operations Management		00:15:00
	Understanding Financial Terms		00:30:00
	Getting the Right People in Place		00:15:00
	Getting Your Product Together		00:15:00
	Building a Corporate Brand		00:30:00
	Marketing Your Product		01:00:00
	Selling Your Product		00:15:00
	Planning for the Future		00:15:00
	Goal Setting		00:30:00
	Succession Planning 101		00:15:00
	Managing Your Money		00:15:00
	Ethics		00:15:00
	Building a Strong Customer Care Team		00:15:00
	Training Employees for Success		00:15:00
	Leadership Essentials		00:15:00
Module 02: Process Management
	The Fundamentals of Business Process Management		00:30:00
	Defining Business Process Management		00:30:00
	The Business Process Life Cycle		00:15:00
	The Vision Phase		00:15:00
	The Design Phase		01:00:00
	The Modeling Phase		00:30:00
	The Execution Phase		01:00:00
	The Monitoring Phase		00:30:00
	The Optimising Phase		01:00:00
Module 03: Supply Chain Management
	Supply Chain Management		00:40:00
Module 04: Gap Analysis
	What is the Gap Analysis?		00:30:00
	The Gap Analysis Process		00:30:00
	Supporting Tools		00:30:00
	Creating a Gap Analysis Report		00:15:00
	Understanding Lean		00:30:00
	The Toyota Production System		00:30:00
	The Toyota Production System House		00:15:00
	The Five Critical Improvement Concepts		00:15:00
	Understanding Value with the Kano Model		00:15:00
	Types of Waste		00:15:00
	Creating a Lean Enterprise		00:15:00
	The Plan, Do, Study, Act (PDSA) Cycle		00:15:00
	Using the R-DMAIC-S Model		00:15:00
	Lean Thinking Tools		00:15:00
	Kaizen Events		00:00:00
	Data Gathering and Mapping		00:30:00
	A Plan to Take Home		00:15:00
	Defining Continuous Improvement		00:15:00
	Stage One – Identify Areas For Improvement		00:15:00
	Stage Two – Create a Plan for Improvement		00:15:00
	Stage Three – Implement the Changes		00:15:00
	Stage Four – Review the Impact		00:15:00
Module 05: Planning and Sourcing Operations
	Planning and Sourcing Operations		00:35:00
Module 06: Purchasing and Procurement Management
	Purchasing and Procurement Management		01:00:00
Module 07: Six Sigma Basics
	Six Sigma		01:00:00
Module 08: Inventory Management
	What is Inventory?		00:30:00
	Types of Inventory		00:15:00
	Key Players		00:30:00
	Setting up the Warehouse		00:15:00
	What Makes a Good Inventory Management System?		00:15:00
	The Warehouse Inventory Cycle		00:15:00
	Identifying Demand		00:15:00
	The Receiving Process		00:15:00
	Validating Inventory		00:15:00
	The Put-Away Process		00:15:00
	Maintaining Inventory Accuracy		00:30:00
	The Outbound Process		00:30:00
	Industry Trends		00:15:00
Module 09: Project Management
	Project Management		00:40:00
Module 10: Quality Management
	Concept of Quality	FREE	00:18:00
	Key Terms		00:23:00
	Categories		00:21:00
	Customer Input		00:11:00
	Plan Quality		00:08:00
	Design of Experiments		00:07:00
	Quality Control		00:11:00
	Control Charts		00:11:00
	Sampling		00:11:00
	Six Sigma		00:08:00
	Next steps		00:01:00
	The 6 Six Sigma Challenges		00:06:00
Module 11: Risk Assessment and Management
	Risk Assessment and Management		00:15:00
Mock Exam
	Mock Exam – Operational Manager Training Course		00:20:00
Final Exam
	Final Exam – Operational Manager Training Course		00:20:00