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1 hour, 37 minutes Resolución de conflictos (Spanish)
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Overview
El conflicto no es la preocupación; la preocupación es cómo lo resuelves. Este curso está diseñado para mostrarle todas las estrategias de resolución de conflictos. Le dará la capacidad de manejar todo tipo de situaciones conflictivas con experiencia.
A partir de este curso, identificará la naturaleza del conflicto y las técnicas de comunicación eficaz en la resolución de conflictos. Esto le ayudará a descubrir cuáles son los obstáculos y cómo superarlos. Adquirirá habilidades para el manejo del estrés y una respuesta asertiva.
Este curso paso a paso lo capacitará en el pensamiento reflexivo y lo ayudará a brindar retroalimentación emocionalmente positiva. Este curso todo en uno es perfecto para comprender los principios de resolución de conflictos. Inscríbete hoy y acércate un paso más para convertirte en un experto en este tema.
Course design
The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.
You are taught through a combination of
- Video lessons
- Online study materials
Will I receive a certificate of completion?
Upon successful completion, you will qualify for the UK and internationally-recognised CPD accredited certification. You can choose to make your achievement formal by obtaining your PDF Certificate at the cost of £9 and Hard Copy Certificate for £15.
Why study this course
It doesn’t matter if you are an aspiring professional or absolute beginner; this course will enhance your expertise and boost your CV with critical skills and an accredited certification attesting to your knowledge.
The Resolución de conflictos (Spanish) is fully available to anyone, and no previous qualifications are needed to enrol. All One Education needs to know is that you are eager to learn and are over 16.
Course Curriculum
| Unit 01: Naturaleza del conflicto | |||
| Comunicación efectiva en la resolución de conflictos | 00:11:00 | ||
| Unit 02: Obstáculos en una comunicación adecuada para la resolución de conflictos | |||
| Fomento del pensamiento reflexivo | 00:08:00 | ||
| Empatía o cómo sintonizar con los demás | 00:10:00 | ||
| Unit 03: Herramientas para mejorar la comunicación | |||
| Lenguaje corporal: los macrogestos | 00:11:00 | ||
| Lenguaje corporal: los microgestos | 00:09:00 | ||
| PNL en la resolución de conflictos | 00:10:00 | ||
| Desarrollo del pensamiento lateral | 00:09:00 | ||
| Unit 04: Feedback emocionalmente positivo | |||
| Gestión del estrés en la resolución de conflictos | 00:10:00 | ||
| Respuestas asertivas | 00:10:00 | ||
| Unit 05: Desarrollo de la inteligencia emocional | |||
| Inteligencias múltiples en la empresa | 00:09:00 | ||
| Assignment | |||
| Assignment -Resolución de conflictos (Spanish) | 00:00:00 | ||
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