Enhance your CV with a professional qualification and gain in-demand knowledge and expertise transferable across all industries with the Admin, Secretarial and PA course. This is an accessible online course which covers all the key techniques you must understand to provide good customer service, including professional communication skills, time management and document preparation. The Admin, Secretarial and PA Level 4 Diploma course is an informative, accessible and user-friendly qualification covering key skills applicable across a range of business areas and industries. Through online study materials, video lessons and practical assessments, you will learn the essential professional communication and time management skills, how to successfully implement effective office procedures, transferable business management, expertise in writing as well as working as a personal assistant.
The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.
You are taught through a combination of
- Video lessons
- Online study materials
- Mock exams
- Multiple-choice assessment
How is the course assessed?
To successfully complete the course you must pass an automated, multiple-choice assessment. The assessment is delivered through our online learning platform. You will receive the results of your assessment immediately upon completion.
Will I receive a certificate of completion?
Upon successful completion, you will receive a Certificate of Achievement from One Education and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £9 and Hardcopy Certificate for £15.
Why study this course
Whether you’re an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills and an accredited qualification attesting to your knowledge.
The Admin, Secretarial & PA Level 4 Diploma is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.
|Module 01: Personal Assistant|
|Module 02: Admin Support|
|Module 03: Administrative Management|
|Module 04: Organisational Skills|
|Module 05: Telephone Etiquette|
|Module 06: Business Writing|
|Module 07: Time Management|
|Module 08: Body Language and Effective Communication|
|Body Language and Effective Communication||00:45:00|
|Module 09: Meeting Management|
|Module 10: Microsoft Excel|
|Navigate the Excel User Interface||00:28:00|
|Use Excel Commands||00:10:00|
|Create and Save a Basic Workbook||00:19:00|
|Enter Cell Data||00:12:00|
|Use Excel Help||00:05:00|
|Create Worksheet Formulas||00:15:00|
|Reuse Formulas and Functions||00:17:00|
|Insert, Delete, and Adjust Cells, Columns, and Rows||00:10:00|
|Search for and Replace Data||00:09:00|
|Use Proofing and Research Tools||00:07:00|
|Apply Text Formats||00:16:00|
|Apply Number Format||00:08:00|
|Align Cell Contents||00:09:00|
|Apply Styles and Themes||00:12:00|
|Apply Basic Conditional Formatting||00:11:00|
|Create and Use Templates||00:08:00|
|Preview and Print a Workbook||00:10:00|
|Set Up the Page Layout||00:09:00|
|Configure Headers and Footers||00:07:00|
|Manage Workbook and Worksheet Views||00:07:00|
|Manage Workbook Properties||00:06:00|
|Mock Exam – Admin, Secretarial & PA Level 4 Diploma||00:20:00|
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