Admin, Secretarial & PA Level 4 Diploma

Admin, Secretarial & PA Level 4 Diploma

12 STUDENTS ENROLLED

Overview

Enhance your CV with a professional qualification and gain in-demand knowledge and expertise transferable across all industries with the Admin, Secretarial and PA course. This is an accessible online course which covers all the key techniques you must understand to provide good customer service, including professional communication skills, time management and document preparation. The Admin, Secretarial and PA Level 4 Diploma course is an informative, accessible and user-friendly qualification covering key skills applicable across a range of business areas and industries. Through online study materials, video lessons and practical assessments, you will learn the essential professional communication and time management skills, how to successfully implement effective office procedures, transferable business management, expertise in writing as well as working as a personal assistant.

Course design

The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.

You are taught through a combination of

  • Video lessons
  • Online study materials
  • Mock exams
  • Multiple-choice assessment

How is the course assessed?

To successfully complete the course you must pass an automated, multiple-choice assessment. The assessment is delivered through our online learning platform. You will receive the results of your assessment immediately upon completion.

Will I receive a certificate of completion?

Upon successful completion, you will receive a Certificate of Achievement from One Education and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £9 and Hardcopy Certificate for £15.

Why study this course

Whether you’re an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills and an accredited qualification attesting to your knowledge.

The Admin, Secretarial & PA Level 4 Diploma is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.

Course Curriculum

Module 01: Personal Assistant
Personal Assistant 00:35:00
Module 02: Admin Support
Admin Support 00:50:00
Module 03: Administrative Management
Administrative Management 00:00:00
Module 04: Organisational Skills
Organisational Skills 01:00:00
Module 05: Telephone Etiquette
Telephone Etiquette 01:00:00
Module 06: Business Writing
Business Writing 01:00:00
Module 07: Time Management
Time Management 00:35:00
Module 08: Body Language and Effective Communication
Body Language and Effective Communication 00:45:00
Module 09: Meeting Management
Meeting Management 01:30:00
Module 10: Microsoft Excel
Navigate the Excel User Interface 00:28:00
Use Excel Commands 00:10:00
Create and Save a Basic Workbook 00:19:00
Enter Cell Data 00:12:00
Use Excel Help 00:05:00
Create Worksheet Formulas 00:15:00
Insert Functions 00:17:00
Reuse Formulas and Functions 00:17:00
Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00
Search for and Replace Data 00:09:00
Use Proofing and Research Tools 00:07:00
Apply Text Formats 00:17:00
Apply Number Format 00:08:00
Align Cell Contents 00:09:00
Apply Styles and Themes 00:12:00
Apply Basic Conditional Formatting 00:11:00
Create and Use Templates 00:07:00
Preview and Print a Workbook 00:10:00
Set Up the Page Layout 00:08:00
Configure Headers and Footers 00:07:00
Manage Worksheets 00:05:00
Manage Workbook and Worksheet Views 00:07:00
Manage Workbook Properties 00:05:00

Course Reviews

3.5

3.5
2 ratings
  • 5 stars1
  • 4 stars0
  • 3 stars0
  • 2 stars1
  • 1 stars0
  1. Great!

    5

    Highly recommended and very good course

  2. Underwhelming

    2

    There was some useful information. However, there were many proof-reading oversights, including misspellings, poor grammar, poor grasp of English, repetitions etc.

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