Admin, Secretarial & PA – Level 7

Admin, Secretarial & PA – Level 7



The Admin, Secretarial & PA course will provide you with the knowledge and multiple skills required to run high-level administration in business with ease. A company cannot run smoothly without someone performing the planning and signing, and you can learn to make yourself invaluable to the team with these skills.

This best admin course covers every responsibility and ability that a great personal assistant will need to succeed, along with the fundamental skills required for a secretarial role and applying continuous improvements and high standards to the administrative processes. You’ll find yourself gaining the knowledge base to perform all relative skills with confidence and efficiency.

Once you have completed the program, you will have achieved a full understanding of applying the latest and methods of administration to a busy work environment and boost your career in that business sector.

Course design

The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.

You are taught through a combination of

  • Text/Video lessons
  • Online study materials


Endorsed Certification from ABC Awards

After successfully completing the course, learners will be able to order an endorsed certificate as proof of their new qualification. Endorsed certificates can be ordered and get delivered to your home by post for only £ 129. There is an additional £10 postage charge for international students.

CPD Certification from One Education

After successfully completing the MCQ assessment of this course, you will qualify for the CPD Certificate from One Education, as proof of your continued professional development. Certification is available in PDF format, at the cost of £9, or a hard copy can be sent to you via post, at the cost of £15.


At the end of this course successful learners will receive a Certificate of Achievement from ABC Awards and Certa Awards and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

The course has been endorsed under the ABC Awards and Certa Awards Quality Licence Scheme.  This means that One Education has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 7 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.

The course itself has been designed by One Education to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications.   ABC Awards & Certa Awards endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met.  A review of courses is carried out as part of the endorsement process.

ABC Awards and Certa Awards have long-established reputations for providing high quality vocational qualifications across a wide range of industries. ABC Awards and Certa Awards combine over 180 years of expertise combined with a responsive, flexible and innovative approach to the needs of our customers.

Renowned for excellent customer service, and quality standards, ABC Awards and Certa Awards also offer regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.

This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information, please visit the Learner FAQs on the Quality Licence Scheme website.

*Regulated qualification refers to those qualifications that are regulated by Ofqual / CCEA / Qualification Wales

Method of Assessment

To assess your learning, you have to participate in an automated multiple choice question exam. You have to score at least 60% to pass the exam and to qualify for ABC endorsed and CPD accredited certificates. After passing the exam, you will be able to apply for a certificate.


In addition, to enhance the depth of your knowledge regarding the course and further assess your learning, you are advised to complete the assignment questions provided at the end of the course, which you can complete anytime you wish. After submitting the assignment, our expert tutor will assess your assignment and will give you feedback on your performance.

Who is this Admin, Secretarial & PA course for?

This Admin, Secretarial & PA is suitable for anyone who is interested in the trade of s Admin, Secretarial & PA and wants to have a better understanding of the fundamentals. It is also great for working professionals who have practical knowledge but require a theoretical understanding of electricity along with a CPD accredited certification to boost up his resume. 


There are no specific prerequisites to attend this course, as it is designed as an introductory course for anyone interested in the trade. All the modules are fully accessible from any internet-enabled smart device.

Career path

This course will boost up your resume if you are looking towards a career as an electrician or want to acquire extensive knowledge to work in the electrical engineering field. The certificate you will obtain is CPD accredited, it will help you stand out in the ever-competitive job market from your peers.

Course Curriculum

Module 01 - Introduction to Admin Support Assistant
Introduction to Admin Support Assistant 00:17:00
Module 02 - Introduction to Personal Assistant
Introduction to Personal Assistant 00:20:00
Module 03 - Introduction to Office Administration
Introduction to Office Administration 00:17:00
Module 04 - Skills of an Effective Administrator
Skills of an Effective Administrator 00:18:00
Module 05 - Introduction to Reception and Receptionist
Introduction to Reception and Receptionist 00:29:00
Module 06 - Business Telephone Skills
Business Telephone Skills 00:21:00
Module 07 - Representing Your Boss and Company
Representing Your Boss and Company 00:25:00
Module 08 - Business Etiquette
Business Etiquette 00:19:00
Module 09 - Mail Services and Shipping
Mail Services and Shipping 00:26:00
Module 10 - Travel Arrangements
Travel Arrangements 00:22:00
Module 11 - Organising Meeting and Conferences
Organising Meeting and Conferences 00:19:00
Module 12 - Diary Management and Note taking
Diary Management and Note taking 00:21:00
Module 13 - Time Management
Time Management 00:25:00
Module 14 - Record Keeping and Filing Systems
Record Keeping and Filing Systems 00:24:00
Module 15 - Business Writing Skills
Business Writing Skills 00:25:00
Module 16 - Organisational Skills
Organisational Skills 00:19:00
Module 17 - Communication Skills
Communication Skills 00:19:00
Module 18 - Customer Service
Customer Service 00:22:00
Module 19 - Effective Planning and Scheduling
Effective Planning and Scheduling 00:39:00
Module 20 - Invoicing/Petty Cash
Invoicing/Petty Cash 00:20:00
Mock Exam
Mock Exam – Admin, Secretarial & PA – Level 7 00:20:00
Final Exam
Final Exam – Admin, Secretarial & PA – Level 7 00:20:00
Assignment – Admin, Secretarial & PA – Level 7 Unlimited

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