Admin Support Assistant | |||
Module 1: Introduction to Admin Support Assistant | 00:17:00 | ||
Module 2: Business Telephone Skills | 00:19:00 | ||
Module 3: Representing Your Boss and Company | 00:34:00 | ||
Module 4: Business Etiquette | 00:19:00 | ||
Module 5: Mail Services and Shipping | 00:34:00 | ||
Module 6: Travel Arrangements | 00:25:00 | ||
Module 7: Organising Meeting and Conferences | 00:25:00 | ||
Module 8: Diary Management and Note taking | 00:21:00 | ||
Module 9: Time Management | 00:35:00 | ||
Module 10: Record Keeping and Filing Systems | 00:30:00 | ||
Module 11: Business Writing Skills | 00:42:00 | ||
Module 12: Organisational Skills | 00:25:00 | ||
Module 13: Communication Skills | 00:27:00 | ||
Module 14: Customer Service | 00:18:00 | ||
Module 15: Effective Planning and Scheduling | 00:48:00 | ||
Module 16: Invoicing/Petty Cash | 00:27:00 | ||
Mock Exam | |||
Mock Exam – Admin Support Assistant | 00:20:00 | ||
Final Exam | |||
Final Exam – Admin Support Assistant | 00:20:00 |
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