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Admin Support Assistant



Learn to support and drive busy Administrative teams and organisational departments by training as a certified Admin Support Assistant. Enrol in this innovative course, and we will coach you in all the essential skills that you’ll need to succeed in this role. You’ll become quickly proficient in all administration duties, and be trusted to take charge of travel, finance, mail, and schedules any demanding boss in a company. Each of our interactive modules will guide you through all of these valuable abilities.   


Written by professionals, all of the skills and knowledge needed to be valued Admin Assistant is gathered together in this complete learning package. You’ll become skilled and valued at handling responsibilities such as; diary management, mailing services, meeting arrangement, fielding phone calls, and much more. The appropriate etiquette for company representation is explained, and you’ll even learn how to invoice petty cash. Become a trusted and valued asset in the office by studying with us today.

Learning outcomes: 

  • Fully understand the responsibilities of an Admin Support Assistant 
  • Learn all essential office and administrative skills needed for your role
  • Develop and improve your organisational and scheduling skills
  • Work out the best methods for your company’s filing and recording systems
  • Acquire the ability to provide outstanding customer service
  • Obtain the knowledge to perform note taking and diary management
  • Train your communication skills and phone call etiquette
  • Become trusted to handle the company’s petty cash and internal finances

Why People Love And Enrol In Admin Support Assistant Course From One Education:

  • Instantly accessible IAO Accredited certificate on successful completion of this Animal Care Level 3 Course
  • 24/7 access to the course for 12 months
  • Study at your own pace
  • No hidden fees or exam charges
  • Full Tutor support on weekdays (Monday – Friday)
  • Efficient assessment and instant result

Method of Assessment

To assess your learning, you have to participate in an automated multiple-choice question exam. You have to score at least 60% to pass the exam and to qualify for IAO accredited certificates. After passing the exam, you will be able to apply for a certificate. However, if you fail, you can always retake the exam for £3.99.

To enhance your knowledge regarding the course and to further assess your learning, you are advised to complete the assignment questions provided at the end of the course, which you can complete anytime you wish. 

After submitting the assignment, our expert tutor will assess your assignment and will give you feedback on your performance.


After completing the MCQ assessment, you will qualify for the IAO Accredited Certificate from One Education, as proof of your continued professional development. Certification is available in PDF format, for £9, or a hard copy can be sent to you via post, for just £15.

Who is This course for?

This course is primarily aimed at individuals who work, or aspire to work, as Administration Support Assistants in a high-performing organisation. It may also be beneficial to those that seek work in a similar role or act as a Personal Assistant.


There are no specific prerequisites to enrol in this Admin Support Assistant. Anyone and everyone can take this course.

The Admin Support Assistant is fully accessible from any internet-enabled smart device. So, you can study from the comfort of your home!

All you need is a passion for learning, literacy, and to be over the age of 16.

Career Path

This course is perfect for those working in an office environment and holds responsibility for administrative or PA tasks. This will cover the following roles and careers: 

  • Administration Support Assistant
  • Personal Assistant
  • Private Secretary
  • Front-office workers
  • Human Resources

Course Curriculum

Admin Support Assistant
Module 1: Introduction to Admin Support Assistant 00:17:00
Module 2: Business Telephone Skills 00:19:00
Module 3: Representing Your Boss and Company 00:34:00
Module 4: Business Etiquette 00:19:00
Module 5: Mail Services and Shipping 00:34:00
Module 6: Travel Arrangements 00:25:00
Module 7: Organising Meeting and Conferences 00:25:00
Module 8: Diary Management and Note taking 00:21:00
Module 9: Time Management 00:35:00
Module 10: Record Keeping and Filing Systems 00:30:00
Module 11: Business Writing Skills 00:42:00
Module 12: Organisational Skills 00:25:00
Module 13: Communication Skills 00:27:00
Module 14: Customer Service 00:18:00
Module 15: Effective Planning and Scheduling 00:48:00
Module 16: Invoicing/Petty Cash 00:27:00
Mock Exam
Mock Exam – Admin Support Assistant 00:20:00
Final Exam

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