Introduction

The Airline Passenger Service Training course is designed to provide you with the information, know-how and ambitious advantages you require to acquire a career in airline industries or join an airline or ground handling agency for the position of Airline Passenger Service Assistant or Agent.

Description

By enrolling in this course, you will understand the roles and responsibilities of an airline passenger service assistant. You will understand how to manage passengers, and their luggage, and make sure they get on the right flight. Additionally, learn how to make announcements, and assist passengers with boarding, security and safety.

Course design

The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.

You are taught through a combination of

• Video lessons
• Online study materials
• Mock exams
• Multiple-choice assessment

How is the course assessed?

To successfully complete the course you must pass an automated, multiple-choice assessment. The assessment is delivered through our online learning platform. You will receive the results of your assessment immediately upon completion.

While I receive a certificate of completion?

Upon successful completion you will qualify for the UK and internationally-recognized professional qualification and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £9 and Hardcopy Certificate for £15.

Why study this course

Whether you’re an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills and an accredited qualification attesting to your knowledge.

The Airline Passenger Service Training is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.