Communication Masterclass Building Strong Relationships

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Communication Masterclass Building Strong Relationships

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1 Year Access
Intermediate
9 Students
2 hours, 26 minutes

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Overview

Whenever, wherever you are, proper communication can save your day, especially if you’re working in a team. Effective teamwork begins and ends with communication. So, why not utilize this opportunity? Learn the skills of communicating properly with this Communication Masterclass Building Strong Relationships course and boost your communication skill in no time.

This course will teach you various secrets of communication. You’ll learn about different types of communications and how they can affect your performance from this Communication Masterclass Building Strong Relationships course. You’ll also learn how to get out of your negative behavioural pattern and utilize your full potential. This course will help you master communication skills from scratch.

This course is especially helpful for marketing and sales professionals, managers, team leaders, supervisors or anyone who wants to improve their communication skill.

Course design

The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.

You are taught through a combination of

Video lessons
Online study materials

Will I receive a certificate of completion?

Upon successful completion, you will qualify for the UK and internationally-recognised CPD accredited certification. You can choose to make your achievement formal by obtaining your PDF Certificate at the cost of £9 and Hard Copy Certificate for £15.

Why study this course

It doesn’t matter if you are an aspiring professional or absolute beginner; this course will enhance your expertise and boost your CV with critical skills and an accredited certification attesting to your knowledge.

The Communication Masterclass Building Strong Relationships is fully available to anyone, and no previous qualifications are needed to enrol. All One Education needs to know is that you are eager to learn and are over 16.

Course Curriculum

Introduction to Communication Masterclass
	What are communication and its importance in the workplace	00:05:00
Module 01: What You Should Know About Communication
	What You Should Know About Communication	00:04:00
	6 Barriers to Effective Communication	00:05:00
	9 Tips for Improving Your Communications Skills	00:04:00
	6 Ways to Improve Your Communication Skills at Work important Communication Skill	00:04:00
	6 Ways to Stand Out From the Crowd	00:05:00
	How To Communicate With Your Team More Effectively	00:04:00
Module 02: Understanding Your Natural Behavioral and Communication Style
	Understanding Your Natural Behavioral and Communication Style	00:03:00
	Reading Behavioral Clues to Myers-Briggs Personality Types: Extraversion/Introve	00:04:00
	Communicating with the Four DISC Styles	00:03:00
	Are You Communicating Effectively? The 4 Colors of Communication	00:04:00
	Understanding your personal communication style – why it is important	00:04:00
	How communication styles can influence workplace culture	00:04:00
Module 03: The Importance of Listening in Communication
	The Importance of Listening in Communication	00:05:00
	The 10 Commandments of Communication to Build Trust	00:03:00
	Body Language of Listeners	00:04:00
	Important Active Listening Skills and Techniques to Understand Someone’s Needs	00:03:00
	Active Listening: Avoid Miscommunication With Clients And Colleagues	00:03:00
	How Listening Impacts Conflict	00:04:00
Module 04: The Importance of Non-verbal Communication
	The Importance of Non-verbal Communication	00:04:00
	Communicating with Your Body	00:03:00
	How to Learn Body Language?	00:04:00
	How to learn another culture’s non-verbal cues	00:04:00
	The Importance of Non-Verbal Communication	00:05:00
	Why Nonverbal Communication Matters in the Workplace	00:05:00
Module 05: Developing Good Communication Skills is Key in Business
	Developing Good Communication Skills is Key in Business	00:05:00
	Ask for honest feedback	00:03:00
	Start and end with key points	00:04:00
	Get comfortable speaking extemporaneously	00:03:00
	Get to know your audience	00:03:00
	Focus on earning respect instead of laughs	00:04:00
Module 06: Working as a Team Depends on Good Communication
	Working as a Team Depends on Good Communication	00:04:00
	Encourage trust and cooperation among employees on your team	00:03:00
	Delegate problem-solving tasks to the team	00:04:00
	Establish team values and goals	00:04:00
	Set ground rules for the team	00:03:00
	Facilitate communication	00:03:00
Module 07: Conclusion
	Review	00:03:00
Assignment
	Assignment -Communication Masterclass Building Strong Relationships	00:00:00