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Communication Masterclass Building Strong Relationships

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    Overview

    Whenever, wherever you are, proper communication can save your day, especially if you’re working in a team. Effective teamwork begins and ends with communication. So, why not utilize this opportunity? Learn the skills of communicating properly with this Communication Masterclass Building Strong Relationships course and boost your communication skill in no time.

    This course will teach you various secrets of communication. You’ll learn about different types of communications and how they can affect your performance from this Communication Masterclass Building Strong Relationships course. You’ll also learn how to get out of your negative behavioural pattern and utilize your full potential. This course will help you master communication skills from scratch.

    This course is especially helpful for marketing and sales professionals, managers, team leaders, supervisors or anyone who wants to improve their communication skill.

    Course design

    The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.

    You are taught through a combination of

    • Video lessons
    • Online study materials

    Will I receive a certificate of completion?

    Upon successful completion, you will qualify for the UK and internationally-recognised CPD accredited certification. You can choose to make your achievement formal by obtaining your PDF Certificate at the cost of £9 and Hard Copy Certificate for £15.

    Why study this course

    It doesn’t matter if you are an aspiring professional or absolute beginner; this course will enhance your expertise and boost your CV with critical skills and an accredited certification attesting to your knowledge.

    The Communication Masterclass Building Strong Relationships is fully available to anyone, and no previous qualifications are needed to enrol. All One Education needs to know is that you are eager to learn and are over 16.

    Course Curriculum

    Introduction to Communication Masterclass
    What are communication and its importance in the workplace 00:05:00
    Module 01: What You Should Know About Communication
    What You Should Know About Communication 00:04:00
    6 Barriers to Effective Communication 00:05:00
    9 Tips for Improving Your Communications Skills 00:04:00
    6 Ways to Improve Your Communication Skills at Work important Communication Skill 00:04:00
    6 Ways to Stand Out From the Crowd 00:05:00
    How To Communicate With Your Team More Effectively 00:04:00
    Module 02: Understanding Your Natural Behavioral and Communication Style
    Understanding Your Natural Behavioral and Communication Style 00:03:00
    Reading Behavioral Clues to Myers-Briggs Personality Types: Extraversion/Introve 00:04:00
    Communicating with the Four DISC Styles 00:03:00
    Are You Communicating Effectively? The 4 Colors of Communication 00:04:00
    Understanding your personal communication style – why it is important 00:04:00
    How communication styles can influence workplace culture 00:04:00
    Module 03: The Importance of Listening in Communication
    The Importance of Listening in Communication 00:05:00
    The 10 Commandments of Communication to Build Trust 00:03:00
    Body Language of Listeners 00:04:00
    Important Active Listening Skills and Techniques to Understand Someone’s Needs 00:03:00
    Active Listening: Avoid Miscommunication With Clients And Colleagues 00:03:00
    How Listening Impacts Conflict 00:04:00
    Module 04: The Importance of Non-verbal Communication
    The Importance of Non-verbal Communication 00:04:00
    Communicating with Your Body 00:03:00
    How to Learn Body Language? 00:04:00
    How to learn another culture’s non-verbal cues 00:04:00
    The Importance of Non-Verbal Communication 00:05:00
    Why Nonverbal Communication Matters in the Workplace 00:05:00
    Module 05: Developing Good Communication Skills is Key in Business
    Developing Good Communication Skills is Key in Business 00:05:00
    Ask for honest feedback 00:03:00
    Start and end with key points 00:04:00
    Get comfortable speaking extemporaneously 00:03:00
    Get to know your audience 00:03:00
    Focus on earning respect instead of laughs 00:04:00
    Module 06: Working as a Team Depends on Good Communication
    Working as a Team Depends on Good Communication 00:04:00
    Encourage trust and cooperation among employees on your team 00:03:00
    Delegate problem-solving tasks to the team 00:04:00
    Establish team values and goals 00:04:00
    Set ground rules for the team 00:03:00
    Facilitate communication 00:03:00
    Module 07: Conclusion
    Review 00:03:00
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