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Communication Masterclass Building Strong Relationships
Communication Masterclass Building Strong Relationships
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Intermediate
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2 hours, 26 minutes
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Overview
Whenever, wherever you are, proper communication can save your day, especially if you’re working in a team. Effective teamwork begins and ends with communication. So, why not utilize this opportunity? Learn the skills of communicating properly with this Communication Masterclass Building Strong Relationships course and boost your communication skill in no time.
This course will teach you various secrets of communication. You’ll learn about different types of communications and how they can affect your performance from this Communication Masterclass Building Strong Relationships course. You’ll also learn how to get out of your negative behavioural pattern and utilize your full potential. This course will help you master communication skills from scratch.
This course is especially helpful for marketing and sales professionals, managers, team leaders, supervisors or anyone who wants to improve their communication skill.
Course design
The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.
You are taught through a combination of
- Video lessons
- Online study materials
Will I receive a certificate of completion?
Upon successful completion, you will qualify for the UK and internationally-recognised CPD accredited certification. You can choose to make your achievement formal by obtaining your PDF Certificate at the cost of £9 and Hard Copy Certificate for £15.
Why study this course
It doesn’t matter if you are an aspiring professional or absolute beginner; this course will enhance your expertise and boost your CV with critical skills and an accredited certification attesting to your knowledge.
The Communication Masterclass Building Strong Relationships is fully available to anyone, and no previous qualifications are needed to enrol. All One Education needs to know is that you are eager to learn and are over 16.
Course Curriculum
| Introduction to Communication Masterclass | |||
| What are communication and its importance in the workplace | 00:05:00 | ||
| Module 01: What You Should Know About Communication | |||
| What You Should Know About Communication | 00:04:00 | ||
| 6 Barriers to Effective Communication | 00:05:00 | ||
| 9 Tips for Improving Your Communications Skills | 00:04:00 | ||
| 6 Ways to Improve Your Communication Skills at Work important Communication Skill | 00:04:00 | ||
| 6 Ways to Stand Out From the Crowd | 00:05:00 | ||
| How To Communicate With Your Team More Effectively | 00:04:00 | ||
| Module 02: Understanding Your Natural Behavioral and Communication Style | |||
| Understanding Your Natural Behavioral and Communication Style | 00:03:00 | ||
| Reading Behavioral Clues to Myers-Briggs Personality Types: Extraversion/Introve | 00:04:00 | ||
| Communicating with the Four DISC Styles | 00:03:00 | ||
| Are You Communicating Effectively? The 4 Colors of Communication | 00:04:00 | ||
| Understanding your personal communication style – why it is important | 00:04:00 | ||
| How communication styles can influence workplace culture | 00:04:00 | ||
| Module 03: The Importance of Listening in Communication | |||
| The Importance of Listening in Communication | 00:05:00 | ||
| The 10 Commandments of Communication to Build Trust | 00:03:00 | ||
| Body Language of Listeners | 00:04:00 | ||
| Important Active Listening Skills and Techniques to Understand Someone’s Needs | 00:03:00 | ||
| Active Listening: Avoid Miscommunication With Clients And Colleagues | 00:03:00 | ||
| How Listening Impacts Conflict | 00:04:00 | ||
| Module 04: The Importance of Non-verbal Communication | |||
| The Importance of Non-verbal Communication | 00:04:00 | ||
| Communicating with Your Body | 00:03:00 | ||
| How to Learn Body Language? | 00:04:00 | ||
| How to learn another culture’s non-verbal cues | 00:04:00 | ||
| The Importance of Non-Verbal Communication | 00:05:00 | ||
| Why Nonverbal Communication Matters in the Workplace | 00:05:00 | ||
| Module 05: Developing Good Communication Skills is Key in Business | |||
| Developing Good Communication Skills is Key in Business | 00:05:00 | ||
| Ask for honest feedback | 00:03:00 | ||
| Start and end with key points | 00:04:00 | ||
| Get comfortable speaking extemporaneously | 00:03:00 | ||
| Get to know your audience | 00:03:00 | ||
| Focus on earning respect instead of laughs | 00:04:00 | ||
| Module 06: Working as a Team Depends on Good Communication | |||
| Working as a Team Depends on Good Communication | 00:04:00 | ||
| Encourage trust and cooperation among employees on your team | 00:03:00 | ||
| Delegate problem-solving tasks to the team | 00:04:00 | ||
| Establish team values and goals | 00:04:00 | ||
| Set ground rules for the team | 00:03:00 | ||
| Facilitate communication | 00:03:00 | ||
| Module 07: Conclusion | |||
| Review | 00:03:00 | ||
| Assignment | |||
| Assignment -Communication Masterclass Building Strong Relationships | 00:00:00 | ||
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