Communication Skills for Technical People builds clarity, confidence, and influence, helping specialists translate complex ideas into accessible language, strengthen collaboration, present persuasively, and engage stakeholders across diverse professional environments.
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1 Year Access 
Level 2
7 Students 
2 days, 11 hours 
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Communication Skills for Technical People is a practical course designed to improve technical communication, simplifying complex ideas, and enhancing presentation skills. It helps learners master professional communication, clarity in speech, and stakeholder communication while strengthening active listening. Ideal for engineers and analysts aiming to express technical concepts effectively and confidently in real-world environments.
The curriculum covers Introduction and Overview, Inputs & Outputs, Verbal Communication, Summarizing, Meeting Communication, Reports, Deep Dive, Wrap Up, and Additional Materials. Learners develop report writing, data storytelling, and cross-team collaboration skills while improving technical communication. The course also strengthens clarity in speech and professional communication across diverse technical environments and projects.
This course enhances technical communication skills by improving presentation skills, stakeholder communication, and active listening. Participants learn simplifying complex ideas into clear messages, improving clarity in speech and strengthening cross-team collaboration. It also builds confidence in professional communication and data storytelling, enabling better decision-making and impactful communication in technical workplaces.
Learners complete an assignment designed to evaluate their understanding of the course content. The assignment is reviewed by qualified tutors who provide personalised feedback, allowing learners to demonstrate their applied knowledge and skills.
After completing the Communication Skills for Technical People course assessment, you will be eligible to receive a CPD-accredited certificate worth £9 from One Education to demonstrate your achievement.
The certificate is also available as a printed hard copy delivered by post for £15.
Quality Licence Scheme Endorsed Certificate
Learners also have the option to order a Quality Licence Scheme (QLS) Endorsed Certificate as additional proof of achievement. The QLS Endorsed Certificate can be delivered by post for £69, with an additional £10 postage charge for international students.
This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.
Communication Skills for Technical People helps learners translate complex technical ideas into clear, simple, and audience-friendly language. It focuses on structuring explanations, improving clarity, and adapting communication styles for both technical and non-technical audiences.
This course also supports career development by strengthening teamwork, presentation, and client communication skills. It is valuable for engineers, developers, and IT professionals who need to share ideas effectively, collaborate across teams, and improve workplace understanding.
The Communication Skills for Technical People course has a total study time of 2 days, 11 hours. Learners can progress through the material at a flexible pace, allowing them to complete the programme conveniently while developing practical skills in technical communication, simplifying complex information, and improving workplace collaboration.
The Communication Skills for Technical People course requirements are simple and suitable for all learners. A basic understanding of English, interest in improving technical communication and workplace collaboration, and access to an internet-enabled device are recommended. The online course is flexible, allowing learners to study at their own pace and develop clear, effective professional communication skills.
This course is designed to help engineers, IT professionals, and technical specialists improve their ability to explain complex ideas clearly to non-technical audiences and collaborate effectively in teams.
It is ideal for software developers, engineers, data analysts, IT professionals, researchers, and anyone working in technical roles who needs to improve communication skills.
You will learn how to simplify technical concepts, improve presentation skills, write clear reports and emails, communicate with stakeholders, and enhance teamwork and collaboration.
Strong communication helps reduce misunderstandings, improves project efficiency, supports teamwork, and ensures technical ideas are understood by clients, managers, and non-technical colleagues.
It can improve your chances of promotions, leadership roles, client-facing opportunities, and overall professional growth by strengthening your ability to communicate technical expertise effectively.
It is highly practical, with real-world examples, communication exercises, role-playing scenarios, and workplace-focused tasks.
| INTRODUCTION AND OVERVIEW | |||
| Introduction to Communication Skills For Technical People: Course Teaser | 00:01:00 | ||
| 2 Jenn Flaa’s Bio | 00:01:00 | ||
| INPUTS & OUTPUTS | |||
| 3 How Communication Skills Can Help You Survive A Layoff | 00:02:00 | ||
| 4 The #1 Mistake You Are Making Right Now | 00:02:00 | ||
| 5 The 3 Tools You Need to Fix Your Mistake | 00:02:00 | ||
| 6 The #1 Mistake You Make Talking 1 On 1 | 00:02:00 | ||
| 7 Be Psychic! Predicting Your Audience | 00:11:00 | ||
| 8 Getting What You Need in 15 Minutes or Less | 00:05:00 | ||
| VERBAL COMMUNICATION | |||
| 9 How Chit Chat Can Save Your Job | 00:08:00 | ||
| 10 Chatting Up The Boss | 00:03:00 | ||
| 11 The #1 Mistake You Are Making in Hallway Conversations | 00:01:00 | ||
| 12 Potty Mouth – Dealing with Bathroom Bound Conversations | 00:02:00 | ||
| 13 The Top 6 Ways Verbal Communications Go Bad for Techies | 00:11:00 | ||
| SUMMARIZING | |||
| 14 The #1 Skill You Must Have To Succeed In Tech | 00:02:00 | ||
| MEETING COMMUNICATION | |||
| 15 What Your Boss Expects You To Know About How To Behave In Meetings | 00:10:00 | ||
| 16 The 3 Biggest Mistakes You Are Making In Meetings | 00:04:00 | ||
| REPORTS | |||
| 17 Unleash Your Inner Genius With This Report Template | 00:02:00 | ||
| 18 Manager Asked For A Report; What Was Sent Will Shock You | 00:06:00 | ||
| 19 The Hidden Power Behind Reporting Your “Issues” | 00:03:00 | ||
| 20 The One Report That Will Silently Sabotage All Your Relationships | 00:03:00 | ||
| 21 Charts & Graphs – A Quick Look at Project Reports | 00:03:00 | ||
| DEEP DIVE | |||
| 22 Bad Examples You’ve Got To See To Believe | 00:05:00 | ||
| 23 Interpreting Project Data | 00:11:00 | ||
| 24 Using Bugs To Guide You | 00:07:00 | ||
| 25 Using Project Data To Win an Argument | 00:01:00 | ||
| WRAP UP | |||
| 26 3 Quick Tips That Will Keep You Sane | 00:05:00 | ||
| 27 10% To Remember | 00:01:00 | ||
| Additional materials | |||
| Additional materials | 00:00:00 | ||
| Assignment | |||
| Assignment – Communication Skills for Technical People | 2 days, 10 hours | ||
| Order Your Certificate | |||
| Order Your Certificate QLS | 00:00:00 | ||
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