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Communication Skills in Health and Social Care

280 STUDENTS ENROLLED

Overview

Effective communication is a must for anyone who works or desires to work in the healthcare sector. In order to do so, you need to understand the medical terminology and basic practices and know-how of the industry.

This all-inclusive online training course will teach you about the different aspects of communication in the healthcare sector. You will learn how to conduct professional conversation with the experts and how to handle the patients and their relatives while they are in stress. This course will also train you about confidentiality and legal and ethical practices that every health and social care worker must practice. You will also gain some basic knowledge about common laboratory and medical equipments.

Moreover, you’ll learn more complex terminology that refers to the components of biological areas such as the digestive system, respiratory system, and cardiovascular system. Ultimately, you will be trained in more advanced communication techniques as you diagnose a patient, update colleagues, or engage with children. Sign up today and secure your success in UK Healthcare. 

Learning outcomes: 

  • Understand basic vocabulary for the most common parts of the body
  • Know the English terms for pieces of medical equipment
  • Be confident using English medical acronyms and abbreviations
  • Learn complex terminology for organs and biological systems in the body
  • Perform therapy and treatment using English terminology only
  • Improve interpersonal skills and communication techniques
  • Become comfortable with interviewing patients and staff in English
  • Attain the ability to communicate with those who are sensory impaired

Course design

The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.

You are taught through a combination of

  • Video lessons
  • Online study materials

Will I receive a certificate of completion?

Upon successful completion, you will qualify for the UK and internationally-recognised certification and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £9 and Hard Copy Certificate for £15.

Who is This Course for?

This course is designed for any medically trained individual who wants to become more fluent in the English language or improve their communication skills.  

Career Path

This course is primarily aimed at those in the Healthcare sector who want to learn or enhance their English language skills in medical terminology and general communication. As such, it covers the following careers and roles:

  • Doctors
  • Nurses or Nursing Assistants
  • Surgeons or surgery staff
  • Clinicians or clinic staff
  • Healthcare workers

Course Curriculum

Communication Skills in Health and Social Care
Module 1. Introduction to Health and Social Care
Module 1: Introduction to Health and Social Care 00:19:00
Module 2: Communication and its Relevance
Module 2: Communication and its Relevance 00:42:00
Module 3: Importance of Communication in Healthcare
Module 3: Importance of Communication in Healthcare 00:33:00
Module 4: Professional Communication and Behaviour
Module 4: Professional Communication and Behaviour 00:19:00
Module 5: Interviewing Techniques
Module 5: Interviewing Techniques 00:32:00
Module 6: Adapting Communication to a Patient's Ability to Understand
Module 6: Adapting Communication to a Patient’s Ability to Understand 00:19:00
Module 7: Confidentiality in a Medical Environment
Module 7: Confidentiality in a Medical Environment 00:17:00
Module 8: Human Body Vocabulary with Pictures
Module 8: Human Body Vocabulary with Pictures 00:47:00
Module 9: Equipment, Instrument and Lab Tests
Module 9: Equipment, Instruments and Lab Tests 00:19:00
Module 10: Legal aspects and Ethics
Module 10: Legal aspects and Ethics 00:22:00
Module 11: Medical Jargon and Terminology
Module 11: Medical Jargon and Terminology 00:28:00
Module 12: Acronyms and Abbreviation
Module 12: Acronyms and Abbreviation 00:36:00

Course Reviews

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