Communication Skills Training Level 2
Communication Skills Training Level 2
Original price was: £425.£29Current price is: £29. ex Vat
Save 93.18 % - Early Spring Sale
OR
Or
Take All courses for £49
1 Year Access 
Level 2
11 Students -
32 minutes
Get access to 5000+ courses including this for
Overview
Empower your career journey with our in-demand course: Communication Skills Training Level 2
Boost your proficiency and propel your career forward with our meticulously crafted course, designed to be your ultimate guide to professional development. Our super-accessible modules break down complex topics into bite-sized, easy-to-understand lessons, filling your knowledge gaps and equipping you with real-world, practical skills.
Seeking career advancement and application of your skills? You’ve found the right place. This Communication Skills Training Level 2 is your exclusive passport to unlocking your full potential.
Enroll today and enjoy:
- 100% online flexibility: Learn at your own pace, from anywhere in the world.
- Expert support: We're by your side throughout your journey, providing guidance and assistance.
- Comprehensive curriculum: Dive deep into relevant topics aligned with industry standards.
- Practical focus: Apply your learnings to real-world scenarios and situations.
This sought-after course is your key to a successful and lucrative career. Don’t miss out on this transformative opportunity. Enroll now and take your professional life to the next level!
Course design
The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.
You are taught through a combination of
- Video lessons
- Online study materials
Exam & Retakes
It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable.
Certification
Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).
Course Curriculum
| Introduction | |||
| Introduction | 00:01:00 | ||
| Module 01: Introduction to Effective Communication | |||
| Introduction to Effective Communication | 00:01:00 | ||
| Defining Effective Communication in the Workplace | 00:01:00 | ||
| The Updated Communication Model | 00:01:00 | ||
| The Role of Feedback | 00:01:00 | ||
| Communication Skills Training Level 2 – NGP | 00:01:00 | ||
| Barriers to Effective Communication | 00:01:00 | ||
| Module 02: Improving Everyday Interactions | |||
| Improving Everyday Interactions | 00:01:00 | ||
| Empathy in Communication | 00:01:00 | ||
| Listening Without Judgement | 00:01:00 | ||
| Tone, Volume and Pace | 00:01:00 | ||
| Adapting to Situational Needs | 00:01:00 | ||
| Using Positive Language | 00:01:00 | ||
| Module 03: Managing Conflict Through Communication | |||
| Managing Conflict Through Communication | 00:01:00 | ||
| Conflict and Misunderstanding | 00:01:00 | ||
| Recognising Early Signs of Miscommunication | 00:01:00 | ||
| Staying Constructive Under Pressure | 00:01:00 | ||
| Communicating Boundaries | 00:01:00 | ||
| Collaborative Problem-Solving | 00:01:00 | ||
| Module 04: Persuasion and Influence | |||
| Persuasion and Influence | 00:01:00 | ||
| Building Persuasive Arguments | 00:01:00 | ||
| Strategic Use of Rhetorical Devices | 00:01:00 | ||
| Influence Without Manipulation | 00:01:00 | ||
| Framing Messages for Maximum Impact | 00:01:00 | ||
| Establishing Credibility | 00:01:00 | ||
| Module 05: Intercultural and Inclusive Communication | |||
| Intercultural and Inclusive Communication | 00:01:00 | ||
| Language Nuances and Misinterpretations | 00:01:00 | ||
| Cultural Awareness in Verbal Exchange | 00:01:00 | ||
| Inclusive Language in the Workplace | 00:01:00 | ||
| Addressing Communication Bias | 00:01:00 | ||
| Respecting Personal Space and Body Language | 00:01:00 | ||
| Conclusion | |||
| Conclusion | 00:01:00 | ||
Hear What Our Learners Say About Us
With a team of industry professionals producing and delivering our course content, you can be sure the skills and knowledge you learn are applicable to your career aspirations, whether that’s in management, administration or beyond.
