Conflict Resolution Training
We all experience conflict daily, and it can seriously harm our relationships. But a properly handled quarrel can result in progress. According to research, 29% of workers experience constant conflict at work, and 85% of workers experience conflict at some point.
Conflict Resolution Training
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Intermediate
8 Students -
46 minutes
Description
Our Conflict Resolution Training Is A Structured Educational Course Created To Give People The Knowledge And Skills They Need To Manage And Resolve Disputes In Various Contexts, Such As Business, Classroom, Community, And Interpersonal Relationships. To Build A More Peaceful And Effective Working, This Course Seeks To Improve Participants’ Capacities For Understanding The Nature Of Conflicts, Communicating Effectively, And Resolving Disputes In A Way That Benefits Both Parties.
Anywhere People With Different Ideas, Perspectives, And Work Styles Are Occupying The Same Area, Conflict Can Happen In Any Organisation And Any Sector Of The Economy. If There Are Only Two People Or Several.
Your Working Productivity And Reputation May Suffer Permanent Harm If A Conflict Is Handled Improperly Or Not At All. Consequently, To Provide You With The Most Effective Conflict-Resolution Method, Conflict-Resolution Training Is Crucial.
What you'll learn
By The End Of This Course, You Will:
- Recognise The Various Types Of Conflict And How It Might Occur In The Workplace By The End Of This Course.
- Recognise The Effects That Fighting Can Have.
- Be Able To Put Several Conflict-Resolution Techniques Into Practise.
- Recognise The Value Of Self-Reflection And How It May Aid In Resolving Conflicts.
Certification
After completing this course's assessment, you will be eligible for:
- A CPD QS accredited Certificate from One Education.
The CPD QS Accredited Certificate Is Available In PDF Format, At The Cost Of £9, Or A Hard Copy Can Be Sent To You Via Post, At The Cost Of £15.
Key Features
The Key Features Of Conflict Resolution Training Are:
- Understanding Conflict
- Effective Communication
- Negotiation And Problem-Solving
- Emotional Intelligence
- De-Escalation Strategies
- Mediation And Facilitation
- Cultural Sensitivity
- Conflict Management In Specific Contexts
Who Should Take This Course?
This Conflict Resolution Training Course Is Suitable For Employees From Any Industry Looking To Improve Their Ability To Understand And Resolve Conflict In Their Workplace.
Conflict Resolution Training Course Is Designed For Employees. This Course Should Be Taken By:
- Employees And Managers
- Teachers And School Staff
- Human Resources Professionals
- Couples And Families
- Community Leaders
- Mediators And Arbitrators
- Customer Service Representatives
- Law Enforcement And Security Personnel
Why Study This Course?
By Studying This Course It Will Help You To:
- Improved Communication
- Reduced Tensions
- Increased Productivity
- Enhanced Relationships
- Better Decision Making
- Positive Organizational Culture
Conflict Resolution Training Is Crucial In Equipping Individuals With The Tools To Navigate Conflicts Constructively, Promoting Harmony, Understanding, And Cooperation In Various Aspects Of Life.
Frequently Asked Questions
Conflict Is A Natural Part Of Human Interactions, But It Can Lead To Negative Consequences If Left Unaddressed. Conflict Resolution Training Is Essential As It Equips Individuals With Communication, Negotiation, And Problem-Solving Skills, Fostering A More Harmonious And Productive Environment.
While Conflict Is Inevitable, Conflict Resolution Training Can Help Prevent Minor Disagreements From Escalating Into Significant Disputes. By Promoting Early Identification And Management Of Conflicts, Participants Can Address Issues Proactively And Find Resolutions More Easily.
Course Curriculum
| Module 01: Understanding Conflict and How it Begins | |||
| Understanding Conflict and How it Begins | 00:07:00 | ||
| Module 02: Dealing with Emotions and Decisions During Conflict | |||
| Dealing with Emotions and Decisions During Conflict | 00:07:00 | ||
| Module 03: Standing Back and Reaching Better Outcomes | |||
| Standing Back and Reaching Better Outcomes | 00:08:00 | ||
| Module 04: Effective Conflict Resolution Methods | |||
| Effective Conflict Resolution Methods | 00:08:00 | ||
| Module 05: What to Look for in Mediation | |||
| What to Look for in Mediation | 00:09:00 | ||
| Module 06: Aftermath of a Conflict | |||
| Aftermath of a Conflict | 00:07:00 | ||
| Order Your Certificate | |||
| Order Your Certificate Now | 00:00:00 | ||
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With a team of industry professionals producing and delivering our course content, you can be sure the skills and knowledge you learn are applicable to your career aspirations, whether that’s in management, administration or beyond.
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