Conflict Resolution

Conflict Resolution

Learning Outcomes

Course Overview

Do you want to improve how you react to arguments and tension in the workplace or how you deal with disputes in your personal life? If so, this Conflict Resolution course will empower you to deal with challenges like this in a confident and effective manner, which could be crucial if you find yourself in a managerial or leadership role.        

This comprehensive Mediation training focuses on the qualities of conflict itself and how various strategies can be used to attain desirable outcomes for affected parties. You will be shown how to spot signs of stress or malcontent, negotiate during emotional discord, make decisions that will be acceptable to opposing parties, keep a neutral stance, and much more. This is the perfect way to learn how to enhance your mediation and negotiation skills, putting them to good use in practical circumstances. Decide to sign up now and gain new competencies.   

Course Benefits

Will I receive a certificate of completion?

After successfully completing the assessment of this course, you will qualify for the CPD Certificate from One Education as proof of your continued expert development. Certificate is available in PDF format, at the cost of £9, or a hard copy can be sent to you via post, at the cost of £15.

Why study this course

It doesn’t matter if you are an aspiring professional or absolute beginner; this course will enhance your expertise and boost your CV with critical skills and an accredited certification attesting to your knowledge.

The Conflict Resolution is fully available to anyone, and no previous qualifications are needed to enrol. All One Education needs to know is that you are eager to learn and are over 16.

Course Curriculum

Module 01: Introduction to Conflict Resolution
Introduction to Conflict Resolution 00:15:00
Module 02: Issues and Origin of Conflict
Issues and Origin of Conflict 00:22:00
Module 03: Emotion And Conflict
Emotion And Conflict 00:16:00
Module 04: Decision Making In Conflict
Decision Making In Conflict 00:21:00
Module 05: Rising Above the Conflict
Rising Above the Conflict 00:16:00
Module 06: Creativity Outcome From Conflict
Creativity Outcome From Conflict 00:19:00
Module 07: A Conflict Resolution Process
A Conflict Resolution Process 00:17:00
Module 08: Essentials of Resolutionary Thinking
Essentials of Resolutionary Thinking 00:20:00
Module 09: Techniques of Managing Conflict
Techniques of Managing Conflict 00:24:00
Module 10: A Finer Way of Resolving Conflict
A Finer Way of Resolving Conflict 00:15:00
Module 11: Approaches for Solving Group Conflict
Approaches for Solving Group Conflict 00:18:00
Module 12: The Ethics of Resolution
The Ethics of Resolution 00:25:00
Order Your Certificate
Order Your Certificate Now 00:00:00
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