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Conflict Resolution

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Conflict Resolution

Original price was: £425.Current price is: £29. ex Vat

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1 Year Access
Intermediate
15 Students
3 hours, 48 minutes

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Learning Outcomes

Recognise the potential causes of conflict and how it can affect an environment
Identify how strong emotions can influence decision-making and conflict outcomes
Learn how to look at the “big picture” and use creativity to resolve problems
Understand the tools and models that have been used in previous conflict resolutions
Know how to maintain a positive atmosphere and encourage cooperation
Discover the key competencies and ethical considerations needed for resolution

Course Overview

Do you want to improve how you react to arguments and tension in the workplace or how you deal with disputes in your personal life? If so, this Conflict Resolution course will empower you to deal with challenges like this in a confident and effective manner, which could be crucial if you find yourself in a managerial or leadership role.

This comprehensive Mediation training focuses on the qualities of conflict itself and how various strategies can be used to attain desirable outcomes for affected parties. You will be shown how to spot signs of stress or malcontent, negotiate during emotional discord, make decisions that will be acceptable to opposing parties, keep a neutral stance, and much more. This is the perfect way to learn how to enhance your mediation and negotiation skills, putting them to good use in practical circumstances. Decide to sign up now and gain new competencies.

Course Benefits

Learning experience gained rapidly in resolution skills
Quick assessment and guidance for all assignments
Certification for proof of acquired skills and knowledge
Freedom to study in any location and at a pace that suits you
Support from dedicated tutors committed to online learning

Will I receive a certificate of completion?

After successfully completing the assessment of this course, you will qualify for the CPD Certificate from One Education as proof of your continued expert development. Certificate is available in PDF format, at the cost of £9, or a hard copy can be sent to you via post, at the cost of £15.

Why study this course

It doesn’t matter if you are an aspiring professional or absolute beginner; this course will enhance your expertise and boost your CV with critical skills and an accredited certification attesting to your knowledge.

The Conflict Resolution is fully available to anyone, and no previous qualifications are needed to enrol. All One Education needs to know is that you are eager to learn and are over 16.

Course Curriculum

Module 01: Introduction to Conflict Resolution
	Introduction to Conflict Resolution	00:15:00
Module 02: Issues and Origin of Conflict
	Issues and Origin of Conflict	00:22:00
Module 03: Emotion And Conflict
	Emotion And Conflict	00:16:00
Module 04: Decision Making In Conflict
	Decision Making In Conflict	00:21:00
Module 05: Rising Above the Conflict
	Rising Above the Conflict	00:16:00
Module 06: Creativity Outcome From Conflict
	Creativity Outcome From Conflict	00:19:00
Module 07: A Conflict Resolution Process
	A Conflict Resolution Process	00:17:00
Module 08: Essentials of Resolutionary Thinking
	Essentials of Resolutionary Thinking	00:20:00
Module 09: Techniques of Managing Conflict
	Techniques of Managing Conflict	00:24:00
Module 10: A Finer Way of Resolving Conflict
	A Finer Way of Resolving Conflict	00:15:00
Module 11: Approaches for Solving Group Conflict
	Approaches for Solving Group Conflict	00:18:00
Module 12: The Ethics of Resolution
	The Ethics of Resolution	00:25:00
Order Your Certificate
	Order Your Certificate Now	00:00:00

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With a team of industry professionals producing and delivering our course content, you can be sure the skills and knowledge you learn are applicable to your career aspirations, whether that’s in management, administration or beyond.