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1 Year Access 
Intermediate
1 Students 
10 hours, 30 minutes 
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The Corporate Receptionist course is designed to develop professional front desk expertise for modern office environments. Learners gain practical skills in guest greeting, call handling, appointment scheduling, and visitor management while improving communication skills and customer service techniques. This training also covers corporate etiquette and administrative support to help receptionists create a positive first impression for every organisation.
Through comprehensive modules, students learn office coordination, business telephone skills, travel arrangements, meeting organisation, and effective planning strategies. The course strengthens time management, record keeping, filing systems, and business writing abilities essential for smooth daily operations. Advanced training in communication skills and customer service prepares learners to confidently manage professional workplace interactions.
This Corporate Receptionist training program also includes invoicing, petty cash management, business environment knowledge, and Advanced MS Excel for efficient administrative support. Participants will build strong organisational skills and professional confidence needed for front desk roles across corporate sectors. The course is ideal for individuals seeking career opportunities in office administration, receptionist services, and customer-focused business environments.
Learners can complete a mock exam to practice and assess their understanding before taking the final exam. The final multiple-choice exam is automatically marked, and learners must achieve at least 60% to pass. Successful learners receive a CPD-certified certificate.
After completing the Corporate Receptionist course assessment, you will be eligible to receive a CPD-accredited certificate worth £9 from One Education to demonstrate your achievement.
The certificate is also available as a printed hard copy delivered by post for £15.
Studying Corporate Receptionist helps individuals understand the essential responsibilities of front-desk operations, professional communication, and customer service within corporate environments. It builds confidence in handling visitors, managing calls, and maintaining a professional workplace atmosphere.
Enrolling in this course enhances organisational and interpersonal skills required for modern office settings. It supports career development by improving administrative abilities, workplace etiquette, and the capacity to represent organisations professionally and efficiently.
The Corporate Receptionist course has a total study time of 10 hours, 30 minutes. Learners can complete the programme at a pace that suits their availability, providing flexibility to develop professional reception and communication skills while balancing other responsibilities.
The Corporate Receptionist course requirements are simple and beginner-friendly. Learners should have basic communication skills, a professional attitude, and access to an internet-enabled device. No prior receptionist experience is required. The fully online, self-paced format allows flexible learning from any location, making it ideal for those starting their administrative career.
They manage front desk operations and greet visitors in a corporate office.
Communication, professionalism, organization, and customer service skills.
Handling calls, managing visitors, scheduling, and basic administrative tasks.
Not always—many companies provide on-the-job training.
Yes, it involves regular interaction with clients, guests, and employees.
| Module 01: Introduction to Reception and Receptionist | |||
| Module 01: Introduction to Reception and Receptionist | 00:29:00 | ||
| Module 02: Business Telephone Skills | |||
| Module 02: Business Telephone Skills | 00:21:00 | ||
| Module 03: Representing Your Boss and Company | |||
| Module 03: Representing Your Boss and Company | 00:25:00 | ||
| Module 04: Mail Services and Shipping | |||
| Module 04: Mail Services and Shipping | 00:26:00 | ||
| Module 05: Travel Arrangements | |||
| Module 05: Travel Arrangements | 00:22:00 | ||
| Module 06: Organising Meeting and Conferences | |||
| Module 06: Organising Meeting and Conferences | 00:19:00 | ||
| Module 07: Time Management | |||
| Module 07: Time Management | 00:25:00 | ||
| Module 08: Record Keeping and Filing Systems | |||
| Module 08: Record Keeping and Filing Systems | 00:24:00 | ||
| Module 09: Business Writing Skills | |||
| Module 09: Business Writing Skills | 00:25:00 | ||
| Module 10 :Organisational Skills | |||
| Module 10 :Organisational Skills | 00:19:00 | ||
| Module 11: Communication Skills | |||
| Module 11: Communication Skills | 00:19:00 | ||
| Module 12: Customer Service | |||
| Module 12: Customer Service | 00:22:00 | ||
| Module 13: Effective Planning and Scheduling | |||
| Module 13: Effective Planning and Scheduling | 00:39:00 | ||
| Module 14: Invoicing/Petty Cash | |||
| Module 14: Invoicing/Petty Cash | 00:20:00 | ||
| Module 15: Business Environment | |||
| Module 15: Business Environment | 00:19:00 | ||
| Module 16: Advanced MS Excel | |||
| How to Get the most of the course | 00:01:00 | ||
| Text formulas in Excel | 00:08:00 | ||
| Text Formulas Exercise | 00:01:00 | ||
| Text Formulas Exercise (answers) | 00:01:00 | ||
| Mathematical Formulas In Excel | 00:04:00 | ||
| Mathematical Formulas Exercise | 00:01:00 | ||
| Mathematical Formulas Exercise (answers) | 00:01:00 | ||
| Date and Time Formulas In Excel | 00:06:00 | ||
| Date and Time Formulas Exercise | 00:01:00 | ||
| Date and Time Exercise Formulas (answers) | 00:01:00 | ||
| Logic Formulas In Excel | 00:12:00 | ||
| Logic Formula Exercise | 00:01:00 | ||
| Logic Formula Exercise (answers) | 00:01:00 | ||
| Financial Formula In Excel | 00:06:00 | ||
| Financial Formula Exercise | 00:01:00 | ||
| Financial Formula Exercise (answers) | 00:02:00 | ||
| Informational Formula In Excel | 00:04:00 | ||
| Informational Formula Exercise | 00:01:00 | ||
| Informational Formula Exercise (answers) | 00:01:00 | ||
| Getting Traffic To Your Site | 01:00:00 | ||
| Menu Example with Excel Vlookup | 00:08:00 | ||
| Wildcard Search with Excel Vlookup | 00:09:00 | ||
| Looking to the Left with Excel Vlookup | 00:17:00 | ||
| 2-Way Lookup | 00:14:00 | ||
| Comparing Lists with Excel Vlookup | 00:03:00 | ||
| Microsoft Excel Vlookup Tips and Tricks | 00:14:00 | ||
| Power Query Intro and Excel version | 00:03:00 | ||
| Excel Power Query – Introduction | 00:03:00 | ||
| Enabling M in Power Query | 00:02:00 | ||
| Transform Data – Trim in Excel Power Query | 00:05:00 | ||
| Transform Data – Format Dates and Values in Excel Power Query | 00:02:00 | ||
| Simple Expressions | 00:08:00 | ||
| Simple Expressions – Nested Expressions | 00:03:00 | ||
| Transform Data – Parsing URLs in Excel Power Query | 00:05:00 | ||
| Variables | 00:07:00 | ||
| Formatting Excel Keyboard Shortcuts | 00:02:00 | ||
| Table Excel Keyboard Shortcuts | 00:02:00 | ||
| Editing Excel Keyboard Shortcuts | 00:05:00 | ||
| Formula Excel Keyboard Shortcuts | 00:03:00 | ||
| Workbook Excel Keyboard Shortcuts | 00:02:00 | ||
| Handy Excel Shortcuts Keyboard Shortcuts | 00:05:00 | ||
| Mock Exam | |||
| Final Exam | |||
| Mock Exam – Corporate Receptionist | 00:20:00 | ||
| Final Exam – Corporate Receptionist | 00:20:00 | ||
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