Customer Service & Environment

Customer Service & Environment

Course Overview

Become a trained professional from the safety and comfort of your own home by taking Customer Service & Environment . Whatever your situation and requirements, One Education can supply you with professional teaching, gained from industry experts, and brought to you for a great price with a limited-time discount.

One Education has been proud to produce an extensive range of best-selling courses, and Customer Service & Environment is one of our best offerings. It is crafted specially to promote easy learning at any location with an online device. Each topic has been separated into digestible portions that can be memorised and understood in the minimum of time. 

Teaching and training are more than just a job for the staff at One Education; we take pride in employing those who share our vision for e-learning and its importance in today’s society. To prove this, all learning materials for each course are available for at least one year after the initial purchase.  

All of our tutors and IT help desk personnel are available to answer any questions regarding your training or any technical difficulties. 

By completing Customer Service & Environment, you will have automatically earnt an e-certificate that is industry-recognised and will be a great addition to your competencies on your CV.

Whatever your reason for studying Customer Service & Environment, make the most of this opportunity from One Education and excel in your chosen field.

Please be aware that there are no hidden fees, no sudden exam charges, and no other kind of unexpected payments. All costs will be made very clear before you even attempt to sign up. 

Course Benefits

Will I receive a certificate of completion?

After successfully completing the assessment of this course, you will qualify for the CPD Certificate from One Education as proof of your continued expert development. Certificate is available in PDF format, at the cost of £9, or a hard copy can be sent to you via post, at the cost of £15.

Why study this course

It doesn’t matter if you are an aspiring professional or absolute beginner; this course will enhance your expertise and boost your CV with critical skills and an accredited certification attesting to your knowledge.

The Customer Service & Environment is fully available to anyone, and no previous qualifications are needed to enrol. All One Education needs to know is that you are eager to learn and are over 16.

Course Curriculum

Module 01: Concepts and Practices in Customer Service Delivery
Concepts and Practices in Customer Service Delivery 00:13:00
Module 02: Organise Customer Service Delivery
Organise Customer Service Delivery 00:14:00
Module 03: Structure of Customer Service
Structure of Customer Service 00:14:00
Module 04: Customer Relationship Management (CRM)
Customer Relationship Management (CRM) 00:18:00
Module 05: Customer Satisfaction & Relationship with Brand
Customer Satisfaction & Relationship with Brand 00:15:00
Module 06: Monitoring and Resolution of Customers’ Complaints & Problems
Monitoring and Resolution of Customers’ Complaints & Problems 00:15:00
Module 07: Social Media Tools and Channels for a Business
Social Media Tools and Channels for a Business 00:15:00
Order Your Certificate
Order Your Certificate Now 00:00:00
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With a team of industry professionals producing and delivering our course content, you can be sure the skills and knowledge you learn are applicable to your career aspirations, whether that’s in management, administration or beyond.

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