Dealing with Conflict at Work
Become a trained professional from the safety and comfort of your own home by taking Dealing with Conflict at Work . Whatever your situation and requirements, One Education can supply you with professional teaching, gained from industry experts, and brought to you for a great price with a limited-time discount.
One Education has been proud to produce an extensive range of best-selling courses, and Dealing with Conflict at Work is one of our best offerings. It is crafted specially to promote easy learning at any location with an online device. Each topic has been separated into digestible portions that can be memorised and understood in the minimum of time.
Teaching and training are more than just a job for the staff at One Education; we take pride in employing those who share our vision for e-learning and its importance in today’s society. To prove this, all learning materials for each course are available for at least one year after the initial purchase.
All of our tutors and IT help desk personnel are available to answer any questions regarding your training or any technical difficulties.
By completing Dealing with Conflict at Work, you will have automatically earnt an e-certificate that is industry-recognised and will be a great addition to your competencies on your CV.
Whatever your reason for studying Dealing with Conflict at Work, make the most of this opportunity from One Education and excel in your chosen field.
Please be aware that there are no hidden fees, no sudden exam charges, and no other kind of unexpected payments. All costs will be made very clear before you even attempt to sign up.
The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.
You are taught through a combination of
- Video lessons
- Online study materials
Will I receive a certificate of completion?
Upon successful completion, you will qualify for the UK and internationally-recognised CPD accredited certification. You can choose to make your achievement formal by obtaining your PDF Certificate at the cost of £9 and Hard Copy Certificate for £15.
Why study this course
It doesn’t matter if you are an aspiring professional or absolute beginner; this course will enhance your expertise and boost your CV with critical skills and an accredited certification attesting to your knowledge.
The Dealing with Conflict at Work is fully available to anyone, and no previous qualifications are needed to enrol. All One Education needs to know is that you are eager to learn and are over 16.
|Unit 01: Introduction|
|Welcome to the Course||00:03:00|
|What are Conflict and Conflict Management?||00:03:00|
|Unit 02: Understand the Keys to Conflict|
|The Rational and Irrational Sources of Conflict||00:03:00|
|The Effects of Respect on Conflict||00:04:00|
|How to Use Respect to Help Resolve Conflict||00:05:00|
|Unit 03: How Misunderstandings Arise and the Solution|
|How Communication Works||00:05:00|
|How we listen: The Four Listening Levels||00:05:00|
|How to Listen Well||00:04:00|
|Unit 04: Personality Types in Conflict|
|How Personality Types Conflict||00:02:00|
|How Specific Personalities Clash at Work||00:04:00|
|How to Avoid Personality Clash||00:02:00|
|Unit 05: Escalation of Conflict|
|Resistance: It’s Not Conflict… yet.||00:02:00|
|The Onion Model of Resistance||00:07:00|
|The Signs of Conflict Escalation||00:03:00|
|Unit 06: De-escalating Conflict|
|The Strategies for Handling Conflict||00:06:00|
|Conflict De-escalation Process||00:03:00|
|Conflict Handling Modes – The Thomas-Kilmann Model||00:02:00|
|The Five Thomas-Kilmann Modes||00:06:00|
|Getting Help from a Third Party||00:05:00|
|How to Recover from a Broken (Professional) Relationship||00:05:00|
|Unit 07: Closing Section|
|Good Conflict and Bad Conflict||00:04:00|
|The Secret to Avoiding Conflict||00:03:00|