Become a trained expert from the safety and comfort of your own home by taking Dealing with Conflict at Work . Whatever your situation and requirements, One Education can supply you with expert teaching, gained from industry experts, and brought to you for a great price with a limited-time discount.
One Education has been proud to produce an extensive range of best-selling courses, and Dealing with Conflict at Work is one of our best offerings. It is crafted specially to promote easy learning at any location with an online device. Each topic has been separated into digestible portions that can be memorised and understood in the minimum of time.
Teaching and training are more than just a job for the staff at One Education; we take pride in employing those who share our vision for e-learning and its importance in today’s society. To prove this, all learning materials for each course are available for at least one year after the initial purchase.
All of our tutors and IT help desk personnel are available to answer any questions regarding your training or any technical difficulties.
By completing Dealing with Conflict at Work, you will have automatically earnt an e-certificate that is industry-acknowledged and will be a great addition to your competencies on your CV.
Whatever your reason for studying Dealing with Conflict at Work, make the most of this opportunity from One Education and excel in your chosen field.
All costs will be made very clear before you even attempt to sign up.
The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.
You are taught through a combination of
Certificate of Achievement
Endorsed Certificate of Achievement from the Quality Licence Scheme
After successfully completing the course, learners will be able to order an endorsed certificate as proof of their new achievement. Endorsed certificates can be ordered and get delivered to your home by post for only £69. There is an additional £10 postage charge for international students.
CPD Certification from One Education
After successfully completing the assessment of this course, you will qualify for the CPD Certificate from One Education as proof of your continued expert development. Certification is available in PDF format, at the cost of £9, or a hard copy can be sent to you via post, at the cost of £15.
This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an endorsed lesson. One Education will be able to advise you on any further recognition, for example, progression routes into further and/or higher education. For further information, please visit the Learner FAQs on the Quality Licence Scheme website.
Method of Assessment
To assess your learning, you have to complete the assignment questions provided at the end of the course. You have to score at least 60% to pass the exam and to qualify for Quality Licence Scheme endorsed, and CPD endorsed certificates.
After submitting the assignment, our expert tutor will assess your assignment and will give you feedback on your performance.
After passing the assignment exam, you will be able to apply for a certificate.
Why Study This Course
It doesn’t matter if you are an aspiring expert or absolute beginner; this course will enhance your expertise and boost your CV with critical skills and an endorsed certificate attesting to your knowledge.
The Dealing with Conflict at Work is fully available to anyone, and no previous lessons are needed to enrol. All One Education needs to know is that you are eager to learn and are over 16.
|Unit 01: Introduction|
|Welcome to the Course||00:03:00|
|What are Conflict and Conflict Management?||00:03:00|
|Unit 02: Understand the Keys to Conflict|
|The Rational and Irrational Sources of Conflict||00:03:00|
|The Effects of Respect on Conflict||00:04:00|
|How to Use Respect to Help Resolve Conflict||00:05:00|
|Unit 03: How Misunderstandings Arise and the Solution|
|How Communication Works||00:05:00|
|How we listen: The Four Listening Levels||00:05:00|
|How to Listen Well||00:04:00|
|Unit 04: Personality Types in Conflict|
|How Personality Types Conflict||00:02:00|
|How Specific Personalities Clash at Work||00:04:00|
|How to Avoid Personality Clash||00:02:00|
|Unit 05: Escalation of Conflict|
|Resistance: It’s Not Conflict… yet.||00:02:00|
|The Onion Model of Resistance||00:07:00|
|The Signs of Conflict Escalation||00:03:00|
|Unit 06: De-escalating Conflict|
|The Strategies for Handling Conflict||00:06:00|
|Conflict De-escalation Process||00:03:00|
|Conflict Handling Modes – The Thomas-Kilmann Model||00:02:00|
|The Five Thomas-Kilmann Modes||00:06:00|
|Getting Help from a Third Party||00:05:00|
|How to Recover from a Broken (Professional) Relationship||00:05:00|
|Unit 07: Closing Section|
|Good Conflict and Bad Conflict||00:04:00|
|The Secret to Avoiding Conflict||00:03:00|
|Assignment – Dealing with Conflict at Work||2 days, 11 hours|
|Order Your Certificate|
|Order Your Certificate QLS||00:00:00|
Training 10 or more people?
Get your team access to 3,000+ top courses anytime, anywhere.Try One Education Business
Get accredited certificates
Add skills to your CV
Test your skills
For any questions
Set your own speed
Save your money