Office Management and Administration Diploma

Office Management and Administration Diploma


Discover the necessary administration, computer and management skills to succeed in any professional office or business environment with this innovative online course. The Office Management and Administration Diploma is taught by leading instructors with ongoing professional engagement, meaning what you learn will be practical and immediately applicable in the real world.

Course description

This is an informative, accessible and user-friendly course covering key skills which can be transferred across a range of business areas and industries. Through online study materials, video lessons and practical assessments, you will learn the most effective office procedures, as well as how to communicate professionally, manage your time and business and become a writing expert. Finally, you will be taught how to work well as a personal assistant.

Course design

The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.

You are taught through a combination of

  • Video lessons
  • Online study materials
  • Mock exams
  • Multiple-choice assessment

Certificate of Achievement

Endorsed Certificate of Achievement from the Quality Licence Scheme

After successfully completing the course, learners will be able to order an endorsed certificate as proof of their new achievement. Endorsed certificates can be ordered and get delivered to your home by post for only £79. There is an additional £10 postage charge for international students.

CPD Certification from One Education

After successfully completing the MCQ assessment of this course, you will qualify for the CPD Certificate from One Education, as proof of your continued professional development. Certification is available in PDF format, at the cost of £9, or a hard copy can be sent to you via post, at the cost of £15.


This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.

Method of Assessment

To assess your learning, you have to complete the assignment questions provided at the end of the course. You have to score at least 60% to pass the exam and to qualify for Quality Licence Scheme endorsed and CPD accredited certificates. After passing the assignment exam, you will be able to apply for a certificate.

Why study this course

Whether you’re an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills attesting to your knowledge.

The Office Management and Administration Diploma is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.

Course Curriculum

Office Management and Administration Diploma
Personal Assistant 01:23:00
Admin Support 01:54:00
Organisational Skills 01:16:00
Telephone Etiquette 01:07:00
Business Writing 01:24:00
Time Management 01:09:00
Body Language and Effective Communication 01:23:00
Meeting Management 01:24:00
Assignment – Office Management and Administration Diploma 4 days, 19 hours
Recommended Materials
Workbook – Office Management and Administration Diploma 1 week
Order Your Certificate
Order Your Certificate QLS 00:00:00

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