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Duty of Candour

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Duty of Candour

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Overview of Duty of Candour

“Duty of Candour” is a comprehensive training course focused on transparency, honesty, and open communication in healthcare and professional settings. It strengthens ethical duty, professional integrity, and patient safety through structured learning on incident disclosure, accountability, and trust building, ensuring practitioners understand their responsibility in maintaining high-quality, safe, and reliable care environments.

Course modules cover the Duty of Candour process, legal framework, and communication skills essential for managing adverse events. Learners gain expertise in error reporting, apology and compensation, and effective incident disclosure. The program emphasizes patient safety, accountability, and ethical responsibility, equipping professionals to respond confidently and transparently to clinical incidents.

This course also explores learning from incidents, accountability and oversight, and cultural change within healthcare systems. It prepares professionals to understand future directions and challenges in Duty of Candour implementation. By reinforcing transparency, trust building, and professional integrity, the program supports continuous improvement in patient safety and ethical healthcare practices.

The course was audited and updated on: 4th May, 2026

Learning Outcomes of Duty of Candour

  • Understand the principles and legal requirements of the Duty of Candour in professional practice.
  • Identify situations where the Duty of Candour applies, including incidents, errors, and harm disclosure.
  • Explain the importance of openness, honesty, and transparency in maintaining trust with service users and stakeholders.
  • Apply correct procedures for reporting, documenting, and communicating incidents in line with organisational policy.
  • Demonstrate how to communicate effectively and sensitively with affected individuals and their families.
  • Recognise the roles and responsibilities of staff and organisations in fulfilling Duty of Candour obligations.
  • Evaluate the impact of poor communication and lack of transparency on service quality and reputation.
  • Promote a culture of accountability, learning, and continuous improvement within the workplace.

Certification

one education Certificate

After completing the Duty of Candour course assessment, you will be eligible to receive a CPD-accredited certificate worth £9 from One Education to demonstrate your achievement.

The certificate is also available as a printed hard copy delivered by post for £15.

Why Study This Duty of Candour Course?

Studying Duty of Candour helps individuals understand the importance of honesty, transparency, and openness when things go wrong in professional settings. It focuses on ethical responsibility, clear communication, and accountability in delivering safe and trustworthy services.

Enrolling in this course strengthens professional integrity and decision-making in challenging situations. It supports compliance with standards, improves trust with service users, and ensures learners can respond appropriately and responsibly when errors or incidents occur.

Course Duration

The Duty of Candour course has a total study time of 1 hour, 38 minutes. Learners can complete the course in a focused session or break it into shorter study periods, enabling a clear understanding of professional transparency and accountability principles while fitting comfortably into a busy schedule.

Requirements

The Duty of Candour course requirements are straightforward and accessible to all learners. A basic understanding of workplace responsibilities, attention to detail, and access to an internet-enabled device are needed. No prior compliance experience is required. The fully online, self-paced format allows flexible learning from any location at a convenient time.

Career Path

  • Patient Safety Support Assistant: £22,000 – £35,000 per year
  • Incident Reporting & Disclosure Officer: £26,000 – £42,000 per year
  • Clinical Governance & Candour Coordinator: £30,000 – £50,000 per year
  • Duty of Candour Compliance Lead: £38,000 – £65,000 per year
  • Patient Safety & Risk Management Manager: £50,000 – £90,000 per year
  • Director of Clinical Transparency & Quality Assurance: £70,000 – £140,000 per year

Frequently Asked Questions

It is a legal and professional duty to be open and honest when something goes wrong in care or service.

It applies to healthcare and social care professionals and organizations.

It builds trust, ensures transparency, and improves patient safety.

The incident must be reported, explained clearly, and an apology should be given if appropriate.

Yes, in many healthcare systems it is a legal and regulatory obligation.

It ensures they are informed, respected, and involved in understanding what happened.

Course Curriculum

Module 1 Introduction to Duty of Candour
Introduction to Duty of Candour 00:05:00
Module 2 Duty of the Candour Process
Duty of the Candour Process 00:05:00
Module 3 Legal Framework
Legal Framework 00:05:00
Module 4 Communication Skills for Duty of Candour
Communication Skills for Duty of Candour 00:12:00
Module 5 Understanding and Managing Adverse Events
Understanding and Managing Adverse Events 00:14:00
Module 6 Apology and Compensation
Apology and Compensation 00:11:00
Module 7 Learning from Incidents
Learning from Incidents 00:13:00
Module 8 Accountability and Oversight
Accountability and Oversight 00:11:00
Module 9 Cultural Change
Cultural Change 00:09:00
Module 10 Future Directions and Challenges
Future Directions and Challenges 00:13:00
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