Introduction | |||
Introduction | 00:03:00 | ||
Charisma | |||
What is Charisma? | 00:05:00 | ||
Do you know any charismatic people? | 00:02:00 | ||
The Cats and Dogs Analogy | 00:02:00 | ||
Of course, charisma can be learnt! | 00:01:00 | ||
Rapport | |||
Rapport building skills | 00:01:00 | ||
What’s Rapport? | 00:03:00 | ||
This is what happens when there is Rapport | 00:02:00 | ||
What great communicators know about Rapport | 00:02:00 | ||
Respect is the Key | 00:02:00 | ||
Body language | |||
Learn to hear what isn’t being said | 00:01:00 | ||
What’s body language? | 00:02:00 | ||
Eyes are the window to the soul | 00:04:00 | ||
How else do we communicate with our body? | 00:04:00 | ||
Filters in our communication | 00:09:00 | ||
Wrapping Up | 00:01:00 | ||
Discovery questions | |||
What are discovery questions? | 00:02:00 | ||
The levels of language | 00:01:00 | ||
Take ownership over your language | 00:02:00 | ||
Challenging Deletions, Distortions and Generalisations | 00:08:00 | ||
Learn to manage your internal and external dialogue | 00:03:00 | ||
Clean Questions | |||
Introduction to clean language | 00:02:00 | ||
Clean language definition | 00:01:00 | ||
What would you like to have happen? | 00:05:00 | ||
Benefits and applications of clean language | 00:03:00 | ||
Ask clean questions | 00:02:00 | ||
Influence | |||
Influence: Time to bring it all together | 00:03:00 | ||
Assignment | |||
Assignment – Effective Communication Training Level-3 | 00:00:00 |
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