| Email Etiquette | |||
| Introduction | 00:01:00 | ||
| Be Professional | 00:02:00 | ||
| When to Email | 00:04:00 | ||
| Importance of a Subject Line | 00:05:00 | ||
| The Types of Formalities | 00:07:00 | ||
| To CC, BCC or Not to CC | 00:06:00 | ||
| Email Spacing and Flesche Scoring | 00:06:00 | ||
| Email Etiquette Tips I | 00:09:00 | ||
| Email Etiquette Tips II | 00:06:00 | ||
| Train Your Staff | 00:01:00 | ||
| When to and Not to Transfer | 00:05:00 | ||
| Order Your Certificate | |||
| Order Your Certificate Now | 00:00:00 | ||