Email Etiquette

Email Etiquette


The Email Etiquette course is designed to make you an expert in following clear, coherent and transparent communication while writing emails for professional purposes. This course also teaches you the proper use of business language and the appropriate methods of addressing your stakeholders while writing business emails. 

The online course provided by us will cover key topics like how to establish email connectivity, what to consider before typing and sending an email (Who it should go to via whom), how to compose concise and effective messages, types of topics or language that should be avoided in an email and so on.

Our experienced instructors will continuously guide you through the whole process. Having completed this course, you will be awarded an Email Etiquette certification which will be attractive to suitable employers.

Course design

The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.

You are taught through a combination of

  • Text/Video lessons
  • Online study materials

How is the course assessed?

To successfully complete the course you must pass an automated, multiple-choice assessment. The assessment is delivered through our online learning platform. You will receive the results of your assessment immediately upon completion.

Will I receive a certificate of completion?

Upon successful completion, you will qualify for the UK and internationally-recognised certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £9 and Hardcopy Certificate for £15.

Why study this course

Whether you’re an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills and an accredited qualification attesting to your knowledge.

Who is This course for?

This Email Etiquette course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you’re an individual looking to excel within this field then Email Etiquette course is for you.


The Email Etiquette course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16. 

Course Curriculum

Email Etiquette
Introduction 00:01:00
Be Professional 00:02:00
When to Email 00:04:00
Importance of a Subject Line 00:05:00
The Types of Formalities 00:07:00
To CC, BCC or Not to CC 00:06:00
Email Spacing and Flesche Scoring 00:06:00
Email Etiquette Tips I 00:09:00
Email Etiquette Tips II 00:06:00
Train Your Staff 00:01:00
When to and Not to Transfer 00:05:00
Order Your Certificate
Order Your Certificate Now 00:00:00

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