| Section 1: Crafting the Perfect Email | |||
| Is This Course Right For You | 00:03:00 | ||
| How to Write Clearly | 00:03:00 | ||
| Writing Engaging Subject Lines | 00:03:00 | ||
| Creating an Effective Email Structure | 00:04:00 | ||
| SCRAP Method | 00:02:00 | ||
| Section 2: Email Etiquette for the Global Workplace | |||
| Cultural Considerations in International Email Communication | 00:03:00 | ||
| Tone and Formality in Emails | 00:03:00 | ||
| Layout Tips for Reader-Friendly Emails | 00:03:00 | ||
| Adaptation for Mobile Email Readers | 00:05:00 | ||
| Proofreading Your Email_ The Must-Checklist | 00:03:00 | ||
| Section 3: Communication Dynamics and Response Strategies | |||
| Techniques for Responding to Confusing Emails | 00:02:00 | ||
| How to Elicit Desired Responses from Recipients | 00:02:00 | ||
| Dealing with Urgent Emails_ Flagging Importance Appropriately | 00:02:00 | ||
| Section 4: Effective Use of Email Features | |||
| Best Practices for _To,_ _Cc,_ _Bcc,_ and _Reply All_ | 00:02:00 | ||
| Managing Email Attachments Efficiently | 00:02:00 | ||
| Crafting Helpful Out-of-Office Messages | 00:02:00 | ||
| Section 5: Navigating Complex Email Scenarios | |||
| Deciding When to Email and When Not To | 00:02:00 | ||
| Approaching Sensitive Topics via Email | 00:02:00 | ||
| Email Strategies for Conflict Resolution | 00:02:00 | ||
| Section 6: Professional Email Sign-offs and Signatures | |||
| Polite and Professional Email Greetings and Closures | 00:02:00 | ||
| Designing Effective Email Signatures | 00:02:00 | ||
| Section 7: Advanced Email Skills | |||
| Managing Email Overload | 00:02:00 | ||
| The Art of Email Follow-ups | 00:02:00 | ||
| Effective Email Communication in Teams | 00:02:00 | ||
| Email Personalization Techniques | 00:02:00 | ||
| Writing Persuasive Emails | 00:02:00 | ||
| Enhancing Email Clarity and Conciseness | 00:02:00 | ||
| Effective Strategies for Group Emails | 00:02:00 | ||
| Quiz Introduction | 00:03:00 | ||
| Section 8: Conclusion | |||
| Conclusion | 00:03:00 | ||
| Note from your instructor | 00:04:00 | ||
| Recource – Email Skills Accelerator | 00:00:00 | ||