Section 1: Crafting the Perfect Email | |||
Is This Course Right For You | 00:03:00 | ||
How to Write Clearly | 00:03:00 | ||
Writing Engaging Subject Lines | 00:03:00 | ||
Creating an Effective Email Structure | 00:04:00 | ||
SCRAP Method | 00:02:00 | ||
Section 2: Email Etiquette for the Global Workplace | |||
Cultural Considerations in International Email Communication | 00:03:00 | ||
Tone and Formality in Emails | 00:03:00 | ||
Layout Tips for Reader-Friendly Emails | 00:03:00 | ||
Adaptation for Mobile Email Readers | 00:05:00 | ||
Proofreading Your Email_ The Must-Checklist | 00:03:00 | ||
Section 3: Communication Dynamics and Response Strategies | |||
Techniques for Responding to Confusing Emails | 00:02:00 | ||
How to Elicit Desired Responses from Recipients | 00:02:00 | ||
Dealing with Urgent Emails_ Flagging Importance Appropriately | 00:02:00 | ||
Section 4: Effective Use of Email Features | |||
Best Practices for _To,_ _Cc,_ _Bcc,_ and _Reply All_ | 00:02:00 | ||
Managing Email Attachments Efficiently | 00:02:00 | ||
Crafting Helpful Out-of-Office Messages | 00:02:00 | ||
Section 5: Navigating Complex Email Scenarios | |||
Deciding When to Email and When Not To | 00:02:00 | ||
Approaching Sensitive Topics via Email | 00:02:00 | ||
Email Strategies for Conflict Resolution | 00:02:00 | ||
Section 6: Professional Email Sign-offs and Signatures | |||
Polite and Professional Email Greetings and Closures | 00:02:00 | ||
Designing Effective Email Signatures | 00:02:00 | ||
Section 7: Advanced Email Skills | |||
Managing Email Overload | 00:02:00 | ||
The Art of Email Follow-ups | 00:02:00 | ||
Effective Email Communication in Teams | 00:02:00 | ||
Email Personalization Techniques | 00:02:00 | ||
Writing Persuasive Emails | 00:02:00 | ||
Enhancing Email Clarity and Conciseness | 00:02:00 | ||
Effective Strategies for Group Emails | 00:02:00 | ||
Quiz Introduction | 00:03:00 | ||
Section 8: Conclusion | |||
Conclusion | 00:03:00 | ||
Note from your instructor | 00:04:00 | ||
Recource – Email Skills Accelerator | 00:00:00 |
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