Emotional Intelligence and Human Behaviour explores recognising emotions, understanding social responses, managing reactions, and building empathy to improve communication, relationships, decision-making, wellbeing, and personal effectiveness in everyday life and environments.
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1 Year Access 
Level 5
107 Students 
2 weeks, 1 day 
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Emotional Intelligence and Human Behaviour is a comprehensive course exploring self-awareness, empathy, motivation, and self-regulation in everyday life. It examines human behaviour, attitude, perception, and triggers that shape relationships and decision-making. Learners understand psychological processes that influence thoughts, emotions, and actions in personal and professional environments including behaviour patterns and cognitive responses.
This curriculum covers evolutionary perspective of human behaviour, intelligence, intelligence tests, learning and conditioning, language and communication, and introduction to emotion. It builds understanding of how perception and behaviour are formed through experience, motivation, and cognitive development, helping learners improve social skills, empathy, and emotional intelligence in real-life relationships and environments.
The program also explores emotion influences cognition, stress, anger and conflict management, and advanced emotional intelligence strategies. It emphasizes self-leadership, Neuro-Linguistic Programming (NLP), and practical tools to strengthen self-regulation, motivation, and social skills. Learners develop stronger relationships by understanding triggers, improving perception, and enhancing overall emotional intelligence in daily life.
Learners complete an assignment and can take a mock exam to practice and improve their understanding before the final multiple-choice exam. Tutors provide personalised feedback on the assignment. The final exam is automatically marked, and learners must achieve at least 60% to receive a CPD-certified certificate.
After completing the Emotional Intelligence and Human Behaviour course assessment, you will be eligible to receive a CPD-accredited certificate worth £9 from One Education to demonstrate your achievement.
The certificate is also available as a printed hard copy delivered by post for £15.
Quality Licence Scheme Endorsed Certificate
Learners also have the option to order a Quality Licence Scheme (QLS) Endorsed Certificate as additional proof of achievement. The QLS Endorsed Certificate can be delivered by post for £109, with an additional £10 postage charge for international students.
This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.
Emotional Intelligence and Human Behaviour is essential for individuals who want to understand how emotions influence thoughts, actions, and relationships in personal and professional settings. This course helps learners explore how emotional awareness improves communication, decision-making, and social interaction.
Studying this course develops skills in emotional awareness, empathy, and behavioural analysis. It prepares learners to manage their own emotions effectively, understand the behaviour of others, and build stronger, more positive relationships through improved emotional intelligence.
The Emotional Intelligence and Human Behaviour course has a total study time of 2 weeks, 1 day. Learners can work through the material at a flexible pace, enabling them to complete the programme conveniently while developing practical knowledge of emotional intelligence, behavioural understanding, and interpersonal effectiveness skills.
The Emotional Intelligence and Human Behaviour course requirements are simple and accessible to all learners. A basic understanding of English, interest in understanding emotions and human interactions, and access to an internet-enabled device are recommended. The online course is flexible, allowing learners to study at their own pace and develop emotional awareness and behavioural insight.
This course explores how people think, feel, and behave, while teaching skills to understand, manage, and respond to emotions effectively in yourself and others.
It is suitable for students, professionals, managers, leaders, counselors, and anyone interested in improving relationships, communication, and self-awareness.
You will learn emotional awareness, self-regulation, empathy, social skills, motivation techniques, and how to understand human behavior patterns in different situations.
Emotional intelligence helps you handle stress better, improve relationships, communicate effectively, and make smarter decisions in both personal and professional life.
Yes, emotional intelligence is highly valued in the workplace as it improves teamwork, leadership, conflict resolution, and overall productivity.
Yes, emotional intelligence is a skill that can be developed through practice, reflection, and applying techniques taught in this course.
| Module 01: Human Behaviour and Basic Psychological Process | |||
| Human Behaviour and Basic Psychological Process | 00:23:00 | ||
| Module 02: Evolutionary Perspective of Human Behaviour | |||
| Evolutionary Perspective of Human Behaviour | 00:25:00 | ||
| Module 03: Human Intelligence | |||
| Human Intelligence | 00:24:00 | ||
| Module 04: Intelligence Test and Variations in Intelligence | |||
| Intelligence Test and Variations in Intelligence | 00:22:00 | ||
| Module 05: Learning and Conditioning | |||
| Learning and Conditioning | 00:13:00 | ||
| Module 06: Language and Communication | |||
| Language and Communication | 00:29:00 | ||
| Module 07: Introduction to Emotion | |||
| Introduction to Emotion | 00:16:00 | ||
| Module 08: Emotion Influences Cognition | |||
| Emotion Influences Cognition | 00:21:00 | ||
| Module 09: Stress, Anger and Conflict | |||
| Stress, Anger and Conflict | 00:42:00 | ||
| Module 10: Emotional Intelligence | |||
| Emotional Intelligence | 00:25:00 | ||
| Module 11: Self-Leadership | |||
| Self-Leadership | 00:16:00 | ||
| Module 12: Neuro-Linguistic Programming (NLP) | |||
| Neuro-Linguistic Programming (NLP) | 00:24:00 | ||
| Mock Exam | |||
| Mock Exam – Emotional Intelligence and Human Behaviour | 00:20:00 | ||
| Final Exam | |||
| Final Exam – Emotional Intelligence and Human Behaviour | 00:20:00 | ||
| Assignment | |||
| Assignment – Emotional Intelligence and Human Behaviour | 2 weeks, 1 day | ||
| Order Your Certificate | |||
| Order Your Certificate QLS | 00:00:00 | ||
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