Essential IT Skills

Essential IT Skills (IT Support)


Gain the necessary skills to kickstart a successful career in IT with the Essential IT Skills course. Whether you want to upgrade your existing skills and knowledge or are completely new to the industry, the training provided in this comprehensive course will be valuable for a wide range of professions.

In this course, you will explore the different types of computer systems and networks, as well as the important role that information technology plays in business, health and education. With step-by-step guidance, you will learn how to use everyday processing software, present your work on PowerPoint, modify a database, and much more. 

This course is also ideal for administrative professionals who want to learn the basics of spreadsheet management.

Highlights  of The Essential IT Skills

  • Learn how information technology has evolved in recent years
  • Understand the important role of IT in business, health & education
  • Identify the different types of computer systems and networks
  • Develop all the professional skills required for a career in IT
  • Familiarise with fundamental word processing software
  • Learn how to present your work projects on PowerPoint
  • Get step-by-step guidance on efficient spreadsheet management
  • Be able to design, edit and modify a database

Course design

The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.

You are taught through a combination of

  • Online study materials
  • Mock exams
  • Multiple-choice assessment

Method of Assessment

To assess your learning, you have to participate in an automated multiple choice question exam. You have to score at least 60% to pass the exam and to qualify for Quality Licence Scheme endorsed and CPD accredited certificates. After passing the exam, you will be able to apply for a certificate.

In addition, to enhance the depth of your knowledge regarding the course and further assess your learning, you are advised to complete the assignment questions provided at the end of the course, which you can complete anytime you wish. After submitting the assignment, our expert tutor will assess your assignment and will give you feedback on your performance.

Certificate of Achievement

Endorsed Certificate of Achievement from the Quality Licence Scheme

After successfully completing the course, learners will be able to order an endorsed certificate as proof of their new achievement. Endorsed certificates can be ordered and get delivered to your home by post for only £109. There is an additional £10 postage charge for international students.

CPD Certification from One Education

After successfully completing the MCQ assessment of this course, you will qualify for the CPD Certificate from One Education, as proof of your continued professional development. Certification is available in PDF format, at the cost of £9, or a hard copy can be sent to you via post, at the cost of £15.


This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.

Who is This Course for?

The Essential IT Skills course is ideal for individuals who are just starting out in this sector and wish to gain practical knowledge to boost their professional development. The course is also ideal for those who want to improve their general IT skills and develop their proficiency in using everyday processing software.

Why study this course

Whether you’re an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills attesting to your knowledge.

The Essential IT Skills is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.

Career Path

On completion of the course, learners will be equipped with essential skills that will help them to take their career in IT to the next level. Related professions in this field include:

  • IT Technician
  • Technical Analyst
  • IT Systems Administrator
  • Office Admin Assistant
  • Systems Integration Analyst
  • IT Security Engineer

Course Curriculum

Essential IT Skills
Module 01: Introduction: A Transforming Technology 00:30:00
Module 02: Importance of Information Technology 00:10:00
Module 03: Communication and Network 00:30:00
Module 04: Future Skills Required in Information Technology 00:15:00
Module 05: Technology as a Foundation Skill Area 00:10:00
Module 06: Word Processing Software 00:30:00
Module 07: Presentation Software 00:30:00
Module 08: Creating and Editing Spreadsheet (Part 1: The Basics of Spreadsheets) 00:15:00
Module 09: Creating and Editing Spreadsheet (Part 2: Navigation and Edit) 00:25:00
Module 10: Storing Database 00:25:00
Module 11: Information Technology Project Management 00:20:00
Mock Exam
Mock Exam – Essential IT Skills 00:20:00
Final Exam
Final Exam – Essential IT Skills 00:20:00
Assignment – Essential IT Skills 2 weeks, 3 days

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