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Introduction:

Learn to improve your administrative management skills for boosting your career as a secretary or Personal Assistant (PA). Join the Executive Secretarial and PA Course and understand the ins and outs of the profession.

An executive secretary or PA is responsible for managing diaries, notes about meetings, handling phone calls, dealing with correspondence, organizing meetings and appointments, and more. The course teaches you how to perform these duties skillfully.

Description:

Throughout the course, you will learn about the basic administrative skills along with the common soft skills that are needed for a secretary or PA. The fundamental telephone etiquette, communication skills, negotiation and influential skills will be thoroughly discussed in the course. Apart from these, you will understand the procedures for managing and organizing any meetings or programs.

Course design

The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.

You are taught through a combination of

  • Video lessons
  • Online study materials
  • Mock exams
  • Multiple-choice assessment

Method of Assessment

To assess your learning, you have to participate in an automated multiple choice question exam. You have to score at least 60% to pass the exam and to qualify for CPD accredited certificates. After passing the exam, you will be able to apply for a certificate.

In addition, to enhance the depth of your knowledge regarding the course and further assess your learning, you are advised to complete the assignment questions provided at the end of the course, which you can complete anytime you wish. After submitting the assignment, our expert tutor will assess your assignment and will give you feedback on your performance.`

Certification

CPD Certification from One Education

After successfully completing the MCQ assessment, you will qualify for the CPD Certificate from One Education, as proof of your continued professional development. Certification is available in PDF format, at the cost of £9, or a hard copy can be sent to you via post, at the cost of £15.

Why study this course

Whether you’re an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills and an accredited qualification attesting to your knowledge.

The Executive Secretarial and PA Course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.

Course Curriculum

PA - Personal Assistant
Module One – Getting Started 00:30:00
Module Two – Working with Your Manager 01:00:00
Module Three – Administrative Soft Skills 01:00:00
Module Four – Effective Time Management 01:00:00
Module Five – Meeting Management 01:00:00
Module Six – Tools of the Trade (I) 01:00:00
Module Seven – Tools of the Trade (II) 01:00:00
Module Eight – Being an Effective Gatekeeper 01:00:00
Module Nine – Organizational Skills 01:00:00
Module Ten – Confidentiality Guidelines 01:00:00
Module Eleven – Special Tasks 01:00:00
Module Twelve – Wrapping Up 00:30:00
Secretarial Skills
Module One – Getting Started 00:30:00
Module Two – Verbal Communication Skills 01:00:00
Module Three – Non-Verbal Communication Skills 01:00:00
Module Four – Making Small Talk and Moving Beyond 01:00:00
Module Five – Moving the Conversation Along 01:00:00
Module Six – Remembering Names 01:00:00
Module Seven – Influencing Skills 01:00:00
Module Eight – Bringing People to Your Side 01:00:00
Module Nine – Sharing Your Opinion 01:00:00
Module Ten – Negotiation Basics 01:00:00
Module Eleven – Making an Impact 01:00:00
Module Twelve – Wrapping Up 00:30:00
Microsoft Excel Skills
Module One – Getting Started 00:30:00
Module Two – Opening Excel 01:00:00
Module Three – Working with the Interface 01:00:00
Module Four – Your First Worksheet 01:00:00
Module Five – Viewing Excel Data 01:00:00
Module Six – Building Formulas 01:00:00
Module Seven – Using Excel Functions 01:00:00
Module Eight – Using Quick Analysis 01:00:00
Module Nine – Formatting Your Data 01:00:00
Module Ten – Using Styles, Themes, and Effects 01:00:00
Module Eleven – Printing and Sharing Your Workbook 01:00:00
Module Twelve – Wrapping Up 01:00:00
Mock Exam
Mock Exam – Executive Secretarial and PA Course 00:20:00
Final Exam
Final Exam – Executive Secretarial and PA Course 00:20:00
  • PRIVATE
  • 1 year
  • Number of Units36
  • Number of Quizzes2
  • 1 day, 10 hours

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