| Module 01: Introduction to Facebook Messenger Marketing | |||
| Course Slides | 01:40:00 | ||
| MobileMonkey Support | 00:05:00 | ||
| Welcome to Facebook Messenger Chatbot Masterclass | 00:08:00 | ||
| What is messenger marketing? | 00:10:00 | ||
| Advantages of using Facebook messenger marketing | 00:15:00 | ||
| How is chatbot marketing different than other marketing channels? | 00:07:00 | ||
| Who can use messenger bots to their advantage? | 00:05:00 | ||
| Module 02: Example Use Cases For Facebook Messenger Chatbots | |||
| Ecommerce chatbot strategies | 00:10:00 | ||
| Webinar/event registrations using chatbots | 00:04:00 | ||
| Lea-gen chatbot strategies | 00:09:00 | ||
| Using chatbots to promote educational resources | 00:10:00 | ||
| Using chatbots to stay in touch with your customers | 00:08:00 | ||
| Calculating LTV and CAC to formulate incentive plans | 00:11:00 | ||
| Ideas for incentive structures to promote through Facebook chatbots | 00:09:00 | ||
| Module 03: Psychological Principles of Persuasion in Effective Bot Design | |||
| Commitment and Consistency in chatbot design | 00:15:00 | ||
| Increasing customer value with reciprocity | 00:14:00 | ||
| Using social proof to build trust and identity | 00:12:00 | ||
| Likability – your secret weapon to successful bot marketing | 00:11:00 | ||
| Using scarcity to drive your customers to convert faster | 00:09:00 | ||
| Understanding the Fogg Behavior Model and how to use it to your advantage | 00:16:00 | ||
| Module 04: Building Killer Chatbots With MobileMonkey | |||
| What is MobileMonkey? | 00:05:00 | ||
| Creating a MobileMonkey account and connecting your Facebook page | 00:06:00 | ||
| Viewing active bots and adding users | 00:03:00 | ||
| Create your first chatbot! | 00:03:00 | ||
| Module 05: Learning All About The MobileMonkey Chatbot Builder | |||
| Widgets, Page Flow and Organisation | 00:08:00 | ||
| Understanding Q&A and what they’re used for | 00:02:00 | ||
| Adding Q&A items in MobileMonkey | 00:06:00 | ||
| Understanding unanswered questions | 00:04:00 | ||
| Configuring and editing bot builder settings | 00:04:00 | ||
| All about the text widget | 00:07:00 | ||
| All about the image widget | 00:01:00 | ||
| All about the form widget | 00:10:00 | ||
| All about the quick question widget | 00:07:00 | ||
| All about the gif widget | 00:03:00 | ||
| All about the attachment widget | 00:02:00 | ||
| All about the attribute widget | 00:02:00 | ||
| All about the connection widget | 00:03:00 | ||
| All about the email widget | 00:03:00 | ||
| All about the gallery widget | 00:06:00 | ||
| All about the list widget | 00:03:00 | ||
| All about the navigate widget | 00:03:00 | ||
| All about the typing widget | 00:03:00 | ||
| All about the video widget | 00:03:00 | ||
| Module 06: How to wield the Mobile Monkey Chat Blaster like a Jedi Master | |||
| What’s a chat blast anyway? | 00:03:00 | ||
| A few useful chat blaster use cases | 00:06:00 | ||
| Chat blasting vs. drip campaigns | 00:06:00 | ||
| Planning four chat blast ideas (Part 1) | 00:10:00 | ||
| Planning four chat blast ideas (Part 2) | 00:12:00 | ||
| Organising our chat blast pages in the Mobile Monkey page builder | 00:05:00 | ||
| Building our coupon chat blast | 00:11:00 | ||
| Testing our chat blast before blasting | 00:05:00 | ||
| Launching our first chat blast: Naming, audience, page and purpose | 00:09:00 | ||
| Building a chat blast to drive phone calls | 00:14:00 | ||
| Building our new product line chat blast | 00:16:00 | ||
| Building our competitive advantage/awareness chat blast | 00:19:00 | ||
| Analysing chat blast results | 00:02:00 | ||
| Module 07: Understanding Lead Magnets and Using Lead Magnets To Build Your Contact List | |||
| Why are lead magnets important? | 00:05:00 | ||
| Installing your chat widget on a WordPress site | 00:06:00 | ||
| Installing your chat widget on a Shopify site | 00:01:00 | ||
| Installing your chat widget through Google Tag Manager | 00:05:00 | ||
| Link to the messenger and adding it to emails and blogs | 00:10:00 | ||
| Adding the checkbox plugin to your web forms | 00:03:00 | ||
| How to use Facebook Comment Guards | 00:17:00 | ||
| Creating Facebook messenger landing pages | 00:13:00 | ||
| Module 08: Facebook Messenger Ad Campaigns Using Your MobileMonkey Chatbots! | |||
| What are Facebook Messenger Ads? | 00:06:00 | ||
| Messenger ads best practices and sample strategies | 00:12:00 | ||
| Creating a new messenger ad campaign on Facebook | 00:09:00 | ||
| Designing a messenger ad | 00:14:00 | ||
| Completing messenger campaign creation in Facebook ads manager | 00:07:00 | ||
| Drafting our mobile monkey messaging campaign blueprint | 00:07:00 | ||
| Creating and naming all our pages in MobileMonkey | 00:04:00 | ||
| Building our messenger landing page in Mobile Monkey | 00:04:00 | ||
| Finishing all the other Facebook messenger bot pages | 00:14:00 | ||
| Duplicating your ad groups to try different targeting settings | 00:08:00 | ||
| Setting up MobileMonkey Q&A and other loose ends | 00:07:00 | ||
| Module 09: Understanding Audiences in MobileMonkey and Using Them to Your Advantage | |||
| What are audiences in MobileMonkey | 00:08:00 | ||
| Creating an all contacts and gender-based audience | 00:04:00 | ||
| Timezone and last active based audiences in mobile monkey | 00:07:00 | ||
| Creating an audience based on a custom variable | 00:07:00 | ||
| Module 10: Building Our First MobileMonkey Drip Campaign! | |||
| What are the drip campaigns and drip campaign best practices? | 00:07:00 | ||
| Practical and useful drip campaign ideas | 00:07:00 | ||
| Building and reviewing our drip pages in MobileMonkey | 00:08:00 | ||
| Creating and launching our first MobileMonkey drip campaign | 00:09:00 | ||
| Module 11: Using the RSS Blaster in MobileMonkey | |||
| RSS feed step by step and best practices | 00:10:00 | ||
| Module 12: Becoming a MobileMonkey Power User With Advanced Integrations and Connections | |||
| SECTION 13 Becoming a Mobile Monkey power user with connections Chapter 01 What are connections and when would you use them_1 | 00:03:00 | ||
| Creating a connection to Google Sheets | 00:14:00 | ||
| Creating a connection to GoToWebinar | 00:10:00 | ||
| Send new leads to your CRM (Hubspot) | 00:08:00 | ||
| Send an SMS to your sales team when a contact requests a callback | 00:10:00 | ||
| Module 13: Understanding Your MobileMonkey Audience Insights | |||
| Contacts – searching, exporting and deleting | 00:03:00 | ||
| Audiences in MobileMonkey | 00:02:00 | ||
| Forms – what they are and how to use them | 00:02:00 | ||
| Bot analytics – how to find useful information using Mobile Monkey analytics | 00:03:00 | ||
| Module 14: Staying on Facebook's Good Side: Chatbot Compliance | |||
| What you need to know about staying compliant with Facebook | 00:04:00 | ||
| Getting approved for subscription messaging | 00:09:00 | ||
| Module 15: Conclusion ... Goodbye for now but stay in touch! | |||
| Thank you, getting help, final thoughts | 00:05:00 | ||
| Assignment | |||
| Assignment – Facebook Marketing – Build Facebook Messenger Chatbots | 00:00:00 | ||