• No products in the basket.

First Line Manager Training Course

First Line Manager Training Course



Equip yourself with the skills and expertise to lead and supervise teams adequately, with the First Line Manager Training Course. This course is for beginners who are new to the role, or those who wish to brush up on their existing knowledge.

In this line manager training certificate program, you will explore a wide range of management approaches to develop your leadership style. You will also learn how to boost your confidence in the workplace while motivating others. This team management course offers practical exercises on how to nurture and maintain strong relationships with your colleagues and help them achieve their goals. From performance appraisals to productive feedback – everything is covered in this line management masterclass.

Highlights  of The First Line Manager Training Course:

  • Develop essential skills in leadership, time management and communicating
  • Gain an understanding of the key characteristics and qualities of an effective line manager
  • Learn how to provide support teams through productive feedback and appraisals
  • Get tips and advice on motivating your team, setting goals and handling conflict
  • Understand how to build strong and trusting working relationships with colleagues
  • Boost your confidence and professional development through our practical exercises
  • Gain a clear understanding of your duties and responsibilities as a line manager
  • Develop your coaching style and explore various leadership approaches

Course design

The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.

You are taught through a combination of

  • Video lessons
  • Online study materials
  • Mock exams
  • Multiple-choice assessment

How is the course assessed?

To successfully complete the course you must pass an automated, multiple-choice assessment. The assessment is delivered through our online learning platform. You will receive the results of your assessment immediately upon completion.

Will I receive a certificate of completion?

Upon successful completion, you will qualify for the UK and internationally-recognised professional qualification and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £9 and Hardcopy Certificate for £15.

Why study this course

Whether you’re an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills and an accredited qualification attesting to your knowledge.

The First Line Manager Training Course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.

Course Curriculum

Getting Started 00:01:00
Setting Expectations
Setting Expectations 00:03:00
Setting Expectations Case Study 00:01:00
Setting Goals
Setting Goals 00:06:00
Setting Goals Case Study 00:01:00
Assigning Work
Assigning Work 00:04:00
Assigning Work Case Study 00:01:00
Degrees of Delegation
Degrees of Delegation 00:03:00
Degrees of Delegation Case Study 00:01:00
Implementing Delegation
Implementing Delegation 00:07:00
Implementing Delegation Case Study 00:01:00
Providing Feedback
Providing Feedback 00:05:00
Providing Feedback Case Study 00:01:00
Managing Your Time
Managing Your Time 00:05:00
Managing Your Time Case Study 00:01:00
Resolving Conflict
Resolving Conflict 00:04:00
Resolving Conflict Case Study 00:01:00
Tips for Special Situations
Tips for Special Situations 00:05:00
Tips for Special Situations Case Study 00:01:00
A Survival Guide for the New Supervisor
A Survival Guide For The New Supervisor 00:03:00
A Survival Guide For The New Supervisor Case Study 00:01:00
Wrapping Up
Wrapping Up 00:01:00

COPYRIGHT © 2018 One Education