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1 Year Access 
Advanced
3 Students 
1 hour, 8 minutes 
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Giving And Receiving Feedback Training is designed to help professionals build essential feedback skills that foster stronger workplace communication and lasting performance improvement. Learn how to deliver constructive feedback, practice active listening, and strengthen communication skills to create positive, productive relationships while supporting professional development in any workplace.
This practical course explores proven techniques for leading effective coaching conversations, handling challenging discussions, and improving conflict resolution through respectful, fact-based communication. Participants will discover why feedback matters, understand common mistakes, and develop the confidence to give and receive feedback that encourages accountability, trust, and continuous learning.
Through engaging lessons, practical activities, and real-world scenarios, learners will master goal setting, action planning, and continuous improvement strategies. The course provides a structured framework for delivering impactful feedback while enhancing feedback skills, constructive feedback techniques, active listening, and workplace communication to achieve sustained individual and team success.
After completing the Giving And Receiving Feedback Training course assessment, you will be eligible to receive a CPD-accredited certificate worth £9 from One Education to demonstrate your achievement.
The certificate is also available as a printed hard copy delivered by post for £15.
Giving and Receiving Feedback Training helps learners develop the skills to provide constructive feedback and respond to feedback positively and professionally. It focuses on effective communication techniques, active listening, and delivering feedback in a clear, respectful, and solution-focused manner.
This course also supports personal and professional development by strengthening teamwork, performance improvement, and relationship-building skills. It is valuable for managers, team leaders, employees, and anyone seeking to foster continuous learning, enhance collaboration, and create a positive feedback culture in the workplace.
The Giving And Receiving Feedback Training course has a total study time of 1 hour, 8 minutes. Learners can progress through the material at a flexible pace, allowing them to complete the programme conveniently while developing practical skills in giving constructive feedback, receiving feedback effectively, and improving workplace communication and professional relationships.
The Giving and Receiving Feedback Training course has simple and accessible requirements. Learners should have an interest in improving communication, collaboration, and professional development. No prior experience is required. A willingness to listen openly, reflect on feedback, and apply constructive suggestions is helpful. As the course is online, a device and stable internet connection are needed for flexible, self-paced learning.
This course teaches how to give constructive feedback effectively and receive feedback with a positive, growth-oriented mindset to improve performance and relationships.
It is ideal for managers, team leaders, employees, educators, students, and anyone who wants to improve communication, teamwork, and professional development.
You will learn constructive feedback techniques, active listening, emotional intelligence, difficult conversation skills, feedback models, and strategies for responding to feedback professionally.
Effective feedback helps improve performance, strengthen relationships, encourage continuous learning, resolve misunderstandings, and support personal and professional growth.
The course teaches how to be specific, respectful, objective, and solution-focused while delivering feedback in a supportive and constructive manner.
You will learn to listen openly, avoid becoming defensive, ask clarifying questions, reflect on the feedback, and use it as an opportunity for learning and improvement.
| Section 01 | |||
| Module 01: Introduction | 00:03:00 | ||
| Module 02: Course Purpose and Objectives | 00:04:00 | ||
| Module 03: Why it Matters – When We Fail Straight Talk | 00:06:00 | ||
| Module 04: Activity – When and Why We Fail to Give Feedback | 00:01:00 | ||
| Module 05: Characteristics of Great Managers | 00:03:00 | ||
| Module 06: Values that Enable Feedback | 00:03:00 | ||
| Module 07: Activity – How have the Values Worked for You? | 00:02:00 | ||
| Section 02 | |||
| Module 08: A Few Laws of Feedback | 00:05:00 | ||
| Module 09: How Things Can Go Wrong | 00:05:00 | ||
| Module 10: Activity – Creating the Right Mindset | 00:02:00 | ||
| Module 11: The Continuum of Engagement | 00:03:00 | ||
| Module 12: Guidelines for Giving Feedback | 00:04:00 | ||
| Section 03 | |||
| Module 13: A Model for Effective Feedback | 00:07:00 | ||
| Module 14: Activity – Practice Giving Feedback | 00:01:00 | ||
| Module 15: Setting Goals and Action Planning | 00:05:00 | ||
| Module 16: Continuous Improvement and Fact-Based Feedback | 00:05:00 | ||
| Module 17: Guidelines for Receiving Feedback | 00:06:00 | ||
| Module 18: Activity – Practice Receiving Feedback | 00:01:00 | ||
| Module 19: Summary | 00:02:00 | ||
| Order Your Certificate | |||
| Order Your Certificate Now | 00:00:00 | ||
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