Course Curriculum
| Introduction | |||
| Introduction | 00:01:00 | ||
| Module 01: Understanding the Nature of Feedback | |||
| Understanding the Nature of Feedback | 00:01:00 | ||
| The Purpose and Impact of Feedback | 00:01:00 | ||
| Types of Feedback Directive vs. Developmental | 00:01:00 | ||
| Feedback and the Learning Mindset | 00:01:00 | ||
| Timing and Relevance of Feedback | 00:01:00 | ||
| Module 02: Building Feedback Confidence | |||
| Building Feedback Confidence | 00:01:00 | ||
| Emotional Intelligence in Feedback Exchange | 00:01:00 | ||
| Recognising Emotional Triggers | 00:01:00 | ||
| Cultivating Self-Awareness and Reflection | 00:01:00 | ||
| Reducing Anxiety in Feedback Conversations | 00:01:00 | ||
| Module 03: Giving Effective Feedback | |||
| Giving Effective Feedback | 00:01:00 | ||
| Principles of Constructive Communication | 00:01:00 | ||
| The Situation-Behaviour-Impact (SBI) Framework | 00:01:00 | ||
| Balancing Praise and Critique | 00:01:00 | ||
| Common Pitfalls to Avoid | 00:01:00 | ||
| Module 04: Receiving and Acting on Feedback | |||
| Receiving and Acting on Feedback | 00:01:00 | ||
| Listening Without Defensiveness | 00:01:00 | ||
| Listening Without Defensiveness | 00:01:00 | ||
| Interpreting and Evaluating Feedback Objectively | 00:01:00 | ||
| Creating an Action Plan for Improvement | 00:01:00 | ||
| Conclusion | |||
| Conclusion | 00:01:00 | ||
Giving & Receiving Feedback Training – Level 2

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