Module 01: Introduction to Hospitality and Revenue Management | |||
Introduction to Hospitality and Revenue Management | 00:16:00 | ||
Module 02: Business Prospect of the Hospitality Industry | |||
Business Prospect of the Hospitality Industry | 00:13:00 | ||
Module 03: An Overview of Hotel Industry | |||
An Overview of Hotel Industry | 00:17:00 | ||
Module 04: The Process of Selection and Recruitment in Hospitality Industry | |||
The Process of Selection and Recruitment in Hospitality Industry | 00:21:00 | ||
Module 05: The Process of Development and Training in Hospitality Industry | |||
The Process of Development and Training in Hospitality Industry | 00:21:00 | ||
Module 06: Hospitality Management Operations | |||
Hospitality Management Operations | 00:34:00 | ||
Module 07: Management of Service Quality in Hospitality Industry | |||
Management of Service Quality in Hospitality Industry | 00:18:00 | ||
Module 08: Importance of Revenue Management | |||
Importance of Revenue Management | 00:21:00 | ||
Module 09: Key Performance Indicator in Hospitality Revenue Management | |||
Key Performance Indicator in Hospitality Revenue Management | 00:17:00 | ||
Module 10: The Revenue Management | |||
The Revenue Management | 00:21:00 | ||
Module 11: Customer Satisfaction | |||
Customer Satisfaction | 00:20:00 | ||
Module 12: Supervision of Food Safety | |||
Supervision of Food Safety | 00:34:00 | ||
Module 13: Food Safety Legislation | |||
Food Safety Legislation | 00:31:00 | ||
Module 14: Food Safety Management System | |||
Food Safety Management Systems | 00:41:00 | ||
Module 15: Food Safety Management Tools | |||
Food Safety Management Tools | 00:27:00 | ||
Module 16: Food Safety Training for the Staff | |||
Food Safety Training for the Staff | 00:15:00 |
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