Hospitality Management
Overview
Become an expert in the thriving sector of Hospitality Management by enrolling in this comprehensive course. High-performing organisations throughout the UK, rely on their Hospitality staff to provide the absolute best care and attention to their important clients and customers. It can be a surprisingly complex talent to master, but excellence in hospitality remains the foundation for success in many business sectors. When you commit to our innovative learning modules, you’ll quickly absorb all the skills and knowledge you’ll need to excel in this dynamic field.
Description
As well as being given invaluable techniques to run such areas as back-office administration and housekeeping, you’ll be expertly tutored in the art of managing customer-facing operations and catering for masses. It also provides an essential guide to ensuring customer satisfaction and an overview of the best practises for travel and tourism companies. This will lead to an innate and complete appreciation of hospitality principles, and an ability to stand out from the crowd as an accomplished Hospitality Manager in any environment.
Learning outcomes:
- Gain full knowledge of hospitality principles and objectives
- Learn the intricacies of established Hotel hospitality methods and techniques
- Understand how to run front-office operations successfully
- Know how to keep a full range of departments connected and correlated
- Be able to make complex decisions involving catering and staffing
- Obtain the skill to perform hospitality tasks in global travel and tourism
- Build customer satisfaction feedback to a high-level of excellence
- Acquire the skills to update your hospitality routines with the latest technology
Why People Love And Enrol In The Hospitality Management From One Education
- Instantly accessible CPD-accredited certificate on successful completion of this Hospitality Management
- 24/7 access to the course for 12 months
- Study at your own pace
- No hidden fees or exam charges
- Full Tutor support on weekdays (Monday – Friday)
- Efficient assessment and instant results
Method of Assessment
To assess your learning, you have to participate in an automated multiple-choice question exam. You have to score at least 60% to pass the exam and to qualify for CPD accredited certificates. After passing the exam, you will be able to apply for a certificate.
To enhance your knowledge regarding the course and to further assess your learning, you are advised to complete the assignment questions provided at the end of the course, which you can complete anytime you wish.
After submitting the assignment, our expert tutor will assess your assignment and will give you feedback on your performance.
Certification
After completing the MCQ assessment, you will qualify for the CPD Certificate from One Education, as proof of your continued professional development. Certification is available in PDF format, for £9, or a hard copy can be sent to you via post, for just £15.
Who is This course for?
This course is intended for the guidance and education of any individual that wishes to work in the hospitality sector for any business. Whilst aimed at senior figures and management; it will provide an insight for any worker in this area and promote best practises.
Requirements
There are no specific prerequisites to enrol in this Hospitality Management. Anyone and everyone can take this course.
The Hospitality Management is fully accessible from any internet-enabled smart device. So, you can study from the comfort of your home!
All you need is a passion for learning, literacy, and to be over the age of 16.
Career Path
This course provides the training and a comprehensive overview of all the appropriate skills needed to run a team focused on hospitality duties. This would include the following roles and careers:
- Hotel manager
- Tourist Group manager
- Hospitality department or team leader
- Restaurant manager
- Catering manager
Course Curriculum
| Hospitality Management | |||
| Module 01: Introduction to Hospitality Management | 00:24:00 | ||
| Module 02: An Overview of Hotel Industry | 00:18:00 | ||
| Module 03: The Process of Selection and Recruitment in Hospitality Industry | 00:21:00 | ||
| Module 04: The Process of Development and Training in Hospitality Industry | 00:24:00 | ||
| Module 05: Management of Front Office Operations | 00:19:00 | ||
| Module 06: Management of Housekeeping, Engineering and Security Operations | 00:27:00 | ||
| Module 07: Management of Food and Beverage Operations | 00:20:00 | ||
| Module 08: Management of Service Quality in Hospitality Industry | 00:20:00 | ||
| Module 09: Marketing in Travel and Tourism Business | 00:24:00 | ||
| Module 10: Accounting in Hospitality Industry | 00:26:00 | ||
| Module 11: Customer Satisfaction | 00:23:00 | ||
| Module 12: E-Hospitality and Technology | 00:22:00 | ||
| Mock Exam | |||
| Mock Exam – Hospitality Management | 00:20:00 | ||
| Final Exam | |||
| Final Exam – Hospitality Management | 00:20:00 | ||
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