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Housing Officer Training
Discover the essential skills and knowledge required to become a successful housing officer. This comprehensive training course is tailored for individuals eager to advance their careers and build trusted relationships within the housing sector.
1 Year Access 
Level 6
610 Students -
3 weeks, 4 days
Housing Officer Training
Original price was: £425.£29Current price is: £29. ex Vat
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Description of Housing Officer Training Course
Housing officers are responsible for assisting tenants in renting a property from a housing association or council. It is their job to look after tenants’ needs and ensure that all properties are maintained and looked after. In this Housing Officer Training course, you will familiarise with the day-to-day role of a housing officer, and the necessary skills required for this line of work.
In this comprehensive course, you will learn how to build solid relationships with your tenants and be able to advise them on matters such as finance and repairs. We will take you step-by-step through the inspection process, and the checklist for ensuring a home is safe and well-maintained. You will also learn about the history of social housing and the fundamentals of social housing management.
learning Outcomes of Housing Officer Training Course
- Develop your understanding of the role and responsibilities of a housing officer
- Learn how to assess the needs of people applying for housing
- Understand how to carry out housing inspections to make sure properties are well-maintained
- Be able to form strong relationships with tenants and build their trust
- Have a solid understanding of the legal responsibilities of a housing officer
- Strengthen your customer service, problem-solving and organisational skills
- Have the ability to deal with anti-social behaviour and tenant complaints in a professional & helpful manner
- Develop the skills to advise your tenants and address their needs in meetings
Housing Officer Training Course Design
The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.
- Video lessons
- Online study materials
- Mock exams
- Multiple-choice assessment
Method Of Assessment
You will take a multiple-choice exam that is automatically marked. This exam will test your understanding of key topics from the course. You need to score at least 60% to pass. Once you pass, you will qualify for a CPD-certified certificate.
A deeper understanding of Housing Officer Training Course can be gained by completing an assignment at the end. You can do this anytime. After you submit it, a tutor will review your work and give you feedback.
Quality Licence Scheme Endorsed Certificate
After successfully completing the Housing Officer Training Course, you will also be able to order an Quality Licence Scheme endorsed certificate as proof of your new achievement.
The QLS Endorsed certificates can be ordered and get delivered to your home by post for only £119. There is an additional £10 postage charge for international students.
Endorsement
This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.
Why study this Housing Officer Training course
Whether you’re an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills attesting to your knowledge.
The Housing Officer Training is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.
Career Path
This course empowers you to build trusted relationships with tenants and provides expert guidance on navigating the complexities of housing management—a critical skill for progressing in your housing officer career.
- Senior Housing Officer
- Area Manager
- Sheltered Housing Officer
- Supported Housing worker
Frequently Asked Questions
Housing officer roles typically require a combination of relevant training and practical experience. This course provides all the necessary skills and certifications to get started, ensuring you meet industry standards.
Yes, completing this course will equip you with the skills and knowledge required for CPD accredited certification in housing management, boosting your credibility in the housing sector.
The course covers essential skills like tenant management, housing policy navigation, and conflict resolution, preparing you for a successful career in housing management.
Absolutely! One Education offers Online Housing Officer Training course offers flexibility and accessibility, allowing you to learn at your own pace while gaining valuable expertise and qualifications.
By completing this course, you’ll enhance your qualifications and skills, making you a standout candidate for housing officer roles. The course also provides insights into career paths and growth opportunities in the housing sector.
Course Curriculum
| Housing Officer Training | |||
| Module 1: Introduction to Social Housing | 00:15:00 | ||
| Module 2: Career Prospects of Social Housing Manager | 00:25:00 | ||
| Module 3: Tenant Selection and Tenant Management | 00:28:00 | ||
| Module 4: Managing Rental Income and Arrears | 00:24:00 | ||
| Module 5: Time Management | 00:37:00 | ||
| Module 6: Organisational Skills | 00:27:00 | ||
| Module 7: Communication Skills | 00:27:00 | ||
| Module 8: Negotiation Techniques | 00:19:00 | ||
| Module 9: Dealing with Anti-Social Behaviours | 00:39:00 | ||
| Module 10: Stress Management | 00:18:00 | ||
| Module 11: Maintenance, Safety, and Security of Social Housing | 00:32:00 | ||
| Module 12: Resident Involvement in Social Housing | 00:31:00 | ||
| Assignment | |||
| Assignment – Housing Officer Training | Unlimited | ||
| Recommended Materials | |||
| Workbook – Housing Officer Training | Unlimited | ||
| Order Your Certificate | |||
| Order Your Certificate QLS | 00:00:00 | ||
One Education says:
Review: Hi Nicholas, Thank you for leaving your excellent feedback. We hope to serve you again. Regards, One Education
Nicholas Barber says:
Review: good course covering the basics
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Important Links
With a team of industry professionals producing and delivering our course content, you can be sure the skills and knowledge you learn are applicable to your career aspirations, whether that’s in management, administration or beyond.
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