Influencing and negotiating are two vital skills to have in business. From communicating with clients to close an important deal, to persuading people to buy your product, mastering these skills can set you apart from the competition.
In this course, you will learn a wide range of techniques and skills for influencing in business. It will also explore how your personality affects how you influence others, and what you can do to boost your influential power. You will deepen your knowledge of how rapport works and how to use it effectively, learn the right questions to ask in negotiation, and how to bring negotiation to a close.
This course is open to everyone, but would especially benefit managers, sales professionals, estate agents, business owners and recruitment personnel, whose day-to-day role involves influencing and negotiating clients.
The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.
You are taught through a combination of
- Video lessons
- Online study materials
Will I receive a certificate of completion?
Upon successful completion, you will qualify for the UK and internationally-recognised CPD accredited certification. You can choose to make your achievement formal by obtaining your PDF Certificate at the cost of £9 and Hard Copy Certificate for £15.
Why study this course
It doesn’t matter if you are an aspiring professional or absolute beginner; this course will enhance your expertise and boost your CV with critical skills and an accredited certification attesting to your knowledge.
The Influencing and Negotiating is fully available to anyone, and no previous qualifications are needed to enrol. All One Education needs to know is that you are eager to learn and are over 16.
|Unit 01: Influencing|
|Influencing is about helping others understand||00:05:00|
|Your Personality affects how you influence others||00:06:00|
|Influence by Listening||00:07:00|
|Exercise: Your Influencing Inventory||00:02:00|
|Unit 02: Negotiating|
|What is Negotiation?||00:05:00|
|The Drivers of Success in Negotiation||00:06:00|
|Information and Power in Negotiation||00:05:00|
|Exercise: Prepare to Negotiate||00:02:00|
|The Importance of Rapport||00:07:00|
|Questions in Negotiation||00:04:00|
|Reducing Stress in Negotiation||00:06:00|
|Exercise: Examine your Trust Profile||00:05:00|
|Bringing the Negotiation to a Close||00:05:00|
|Dealing with Deadlock||00:07:00|
|Specific Negotiation Scenarios||00:05:00|
|More Negotiation Scenarios||00:08:00|
|The Negotiator’s Toolkit||00:03:00|
|Assignment -Influencing and Negotiating||00:00:00|
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