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  • 1 Students

  • Certified


Influencing and negotiating are two vital skills to have in business. From communicating with clients to close an important deal, to persuading people to buy your product, mastering these skills can set you apart from the competition.

In this course, you will learn a wide range of techniques and skills for influencing in business. It will also explore how your personality affects how you influence others, and what you can do to boost your influential power. You will deepen your knowledge of how rapport works and how to use it effectively, learn the right questions to ask in negotiation, and how to bring negotiation to a close.

This course is open to everyone, but would especially benefit managers, sales professionals, estate agents, business owners and recruitment personnel, whose day-to-day role involves influencing and negotiating clients.

Course design

The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.

You are taught through a combination of

  • Video lessons
  • Online study materials

Will I receive a certificate of completion?

Upon successful completion, you will qualify for the UK and internationally-recognised CPD accredited certification. You can choose to make your achievement formal by obtaining your PDF Certificate at the cost of £9 and Hard Copy Certificate for £15.

Why study this course

It doesn’t matter if you are an aspiring professional or absolute beginner; this course will enhance your expertise and boost your CV with critical skills and an accredited certification attesting to your knowledge.

The Influencing and Negotiating is fully available to anyone, and no previous qualifications are needed to enrol. All One Education needs to know is that you are eager to learn and are over 16.

Course Curriculum

Unit 01: Influencing
Influencing 00:08:00
Influencing is about helping others understand 00:05:00
Your Personality affects how you influence others 00:06:00
Influence by Listening 00:07:00
Exercise: Your Influencing Inventory 00:02:00
Unit 02: Negotiating
What is Negotiation? 00:05:00
The Drivers of Success in Negotiation 00:06:00
Information and Power in Negotiation 00:05:00
Exercise: Prepare to Negotiate 00:02:00
Successful Negotiation 00:05:00
The Importance of Rapport 00:07:00
Questions in Negotiation 00:04:00
Reducing Stress in Negotiation 00:06:00
Exercise: Examine your Trust Profile 00:05:00
Bringing the Negotiation to a Close 00:05:00
Dealing with Deadlock 00:07:00
Negotiating Online 00:04:00
Specific Negotiation Scenarios 00:05:00
More Negotiation Scenarios 00:08:00
The Negotiator’s Toolkit 00:03:00
Assignment -Influencing and Negotiating 00:00:00
  • £425.00 £25.00 ex Vat
  • 1 year
  • Number of Units21
  • Number of Quizzes0
  • 1 hour, 45 minutes


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